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Can not login to outlook 365 on Mac

Anonymous
2022-09-02T09:58:58+00:00

Hello since 3 days I can not use outlook desktop app on m1 pro mac

I've done everything thats written on previous postscleared keychaincreated another usernow I made a fresh mac os installation and all but still keeps asking me to login and says there is a problem with logging infor other office apps like Teams; I can log in and use them the only problem is with Outlook.

Please help...

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-04-04T22:35:26+00:00

    I'm having this exact same problem. Can log into every other Office 365 account except outlook. I've tried using the Office 365 login path and the Outlook login path and neither work. StrangelyI can log into Outlook online so there's something off with the MAC OS version of the software.

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  2. Anonymous
    2023-08-20T03:59:44+00:00

    I can’t log in with my school account it keeps saying the “operation couldn’t be completed. (Error 0)”

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  3. Anonymous
    2022-12-14T01:10:57+00:00

    Same story as Adam....for my new Airbook MacOS Monterey. Also the website outlook.office.com doesn't work either. It worked on my old Mac airbook. Please advise best solution

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  4. Anonymous
    2022-11-23T05:21:29+00:00

    Also having the same issue. System OS language is Englishtrying to sign into a Microsoft 365 account. The wheel spins for a bitbut then spits out the same error in red text others have posted. This is on Outlook version 16.66.2 on macOS Ventura 13.0. Have tried a few solutions but none of them have worked so far.

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  5. Anonymous
    2022-09-02T10:58:46+00:00

    Dear Ugur S,

    Thank you for posting in Microsoft Community. We’re happy to help you!

    Recently there’s an issue where MacOS users may encounter a repeated password prompt in the Outlook for Mac desktop client. As a result of impactusers may be unable to access their mailbox. The problem occurs when Turkish is selected as the primary language. Currently our related team is working on it.

    May I know if that’s your scenario? Whether affected account is Microsoft 365 Business online account? Whether affected Outlook for Mac is the new Outlook for Macor legacy Outlook for Mac?

    Regarding “keeps asking you to login and says there is a problem with logging in”if possiblecould you please share one screenshot of issue symptom with me for checking? To protect your privacywe recommend you remove personal information such as email address before sharing.

    Sincerely,

    Etta | Microsoft Community Moderator

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