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Santander free forever bank account changes
climpies
Posts: 6 Forumite
Just got a letter in the post that Santander are changing my business account to £9.99 a month. I've had it a very long time and remember Santander trying this move before only to be told they can't because the original sign up material pushed it as being free forever.
Does anyone have any thoughts?
Does anyone have any thoughts?
5
Comments
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One perspective is that they have the option of removing your banking facilities if they decide they don't want businesses using "free" accounts.
It's a nuclear option though.3 -
Got the same letterlast time when they try this they had to U-turn see here https://www.bbc.co.uk/news/business-19506634
Make me wounder what has changed for them to try it againthe main argument being these was advertised as free business banking forever
I have raised a complaintthen likely to go to the regulatoras will probably get a dead lock letter4 -
How do you make a complaint?punto123 said:Got the same letterlast time when they try this they had to U-turn see here https://www.bbc.co.uk/news/business-19506634
Make me wounder what has changed for them to try it againthe main argument being these was advertised as free business banking forever
I have raised a complaintthen likely to go to the regulatoras will probably get a dead lock letter0 -
Probably some new manager with zero corporate memorypunto123 said:
Make me wounder what has changed for them to try it againthe main argument being these was advertised as free business banking foreverI consider myself to be a male feminist. Is that allowed?3 -
Could beor maybe the number of accounts has reduced to a level it won't cost them as much if each account holder goes to the FoS.surreysaver said:
Probably some new manager with zero corporate memorypunto123 said:
Make me wounder what has changed for them to try it againthe main argument being these was advertised as free business banking forever
1 -
Have you got a copy of the original agreement?And to find out how to complain. google it2
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Yesgot the letter too.Ultimtelythey promised "Free banking forever" and now decided not to honour their "promise".1
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Just move to Starling business banking.1
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