Order groceries for delivery or pickup today

Instacart makes it easy to order from your favourite stores. Shop for items from stores near youwith a selection of more than 500 retailers and trusted local grocers across North America. ThenInstacart will connect you with a personal shopper in your area to shop and deliver your order. Contactless delivery is available with our “Leave at my door” option.

You can track your order’s progress and communicate with your shopper every step of the way using the Instacart app or website.

Instacart also offers curbside pickup at select retail locations. Simply place your order and choose a pickup timeand a shopper will prepare your order at the store.

When you get to the storeuse the Instacart app to notify us. Depending on the storea shopper or store employee will bring the groceries to your caror you can pick them up at the designated area.

You don’t need a membership to order with Instacart. In factyou can even order from warehouse clubslike CostcoSam’s Cluband BJ’s Wholesale Clubwithout a retailer club membership.

To get startedcreate an accountselect the store you want to shopand place your order. New customers may be eligible for $0 delivery fee* promotions. (*Service fees apply)

Delivery: Fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveriesclub store deliveriesand deliveries under $35.

Pickup: There may be a “pickup fee” (equivalent to a delivery fee for pickup orders) on your pick up order.

Service fees: Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.

With an optional Instacart+ membershipyou can get $0 delivery fee* on every order over $35. *Service fees apply.

Retail partners set the prices of items on the Instacart marketplace. While many retailers offer everyday store prices on Instacartsome retailers may set prices on the Instacart platform that are different from in-store prices.

You can view pricing policies for each retailer on the Instacart app and website.

Instacart makes it easy to communicate with your shopper. When an item you want is out-of-stock at the storeyour shopper will follow your replacement preferences.

You can set item and delivery instructions in advanceas well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:

• Find Best Match: By defaultyour shopper will use their best judgement to pick a replacement for your item.
• Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
• Don’t Replace: For items you’d rather not replacechoose “Don’t replace” to get a refund if the item is out of stock.

You can update or cancel your order as long as your shopper hasn’t started shopping. If you need to make changes after shopping has startedyou can use the app or website to approve replacements or chat with your shopper.

If something isn’t rightyou’ve got options. In the Instacart app or websiteyou can report:

• Missing items
• Incorrect items
• Damaged items
• Poor replacements
• Early/late orders

If an order never cameor you get someone else’s orderyou can reach out to Instacart Customer Experience.

The health and safety of our community is our number one priority. We are excited to offer contactless delivery through our Leave at My Door delivery feature.

Leave at My Door delivery gives you the flexibility to have your groceries delivered without having to come to the door or be at home. You can leave delivery instructions for your shopper at checkoutand we’ll notify you when your order arrives.

Leave at My Door is now the default setting for all Instacart deliveries. If you’d prefer to not use this featuresimply uncheck the box that says “Leave at my door if I’m not around” at checkout.

Customers who order alcoholprescriptionsor certain high-value items may need to show ID upon delivery. We ask shoppers to wear masks whenever they come into contact with customers.