TestFlight

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TestFlight within App Store Connect allows you to invite and manage testers who can install and beta test your iOSiPadOStvOSand watchOS apps using the TestFlight app on the App Store.

Posts under TestFlight tag

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TestFlight Public Links on the forums
TestFlight Public Links are a great way to share beta versions of your apps with other members of the Apple Developer Program. With this new channelyou can share your TestFlight Public Links with the developer communityto gather valuable feedback on crucial elementslike technical implementationuser experiencedesignand more. To maximize the benefits of posting TestFlight Public Links in the Developer Forumshere are some best practices to keep in mind: Provide details: Give comprehensive information about your applike new features and test casesand note specific areas where you seek feedback. The more detailed your post isthe better equipped the community will be to provide insight. Select platforms: Select the platforms that your beta app supports. Enter categories: Enter the App category you’ve selected or plan to select for your app on the App Store. Categories are critical to ensuring your post can be easily found by interested users. Stay connected with notifications: Enable web and push notifications so you’ll know when you receive feedback on your post. Note: The TestFlight app is still the most comprehensive way to gather feedback. This space is meant as a helpful secondary channel.
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Aug ’23
Managed Background Assets on iPadOS 26.3: metadata resolvesdownload never starts
Has anyone seen Managed Background Assets get stuck before any download progress is reported on iPadOS 26.3 / TestFlight? We are using Apple-hosted managed asset packs for a large on-demand model download. The app can resolve the asset pack metadata: we can show the asset pack’s download size in the UIso AssetPackManager.assetPack(withID:) appears to work. But when we call ensureLocalAvailability(of:)the UI stays at 0% indefinitely. We also do not receive any useful terminal state from statusUpdates(forAssetPackWithID:): no .began.downloading.failedor .finished. The app remains responsive. The issue also appears persistent on the affected device/account. Reinstalling the app does not helpreinstalling TestFlight does not helplogging out and back in does not helpand restarting the device does not help. After each attemptthe app can still resolve the asset pack metadata/download sizebut the actual download remains stuck before any progress or failure status is delivered. The suspicious part of the device log is that the managed helper starts normallyfetches/installs the manifest from TestFlightbut repeatedly fails to create its helper directory inside the app container: OurApp Initializing the asset-pack manager… OurApp Creating a proxy object for the helper service… OurApp activating connection ... name=com.apple.backgroundassets.managed.helper.service kernel Sandbox: no system container path found for ID "com.apple.backgroundassets.managed.helper.service" Managed Background Assets Helper Service Starting the Managed Background Assets Helper Service… Managed Background Assets Helper Service Configuring the directory suffix… Managed Background Assets Helper Service The directory suffix was successfully configured. Managed Background Assets Helper Service The extension token "<...>" was consumed. kernel Sandbox: Managed Background Assets Helper(...) deny(1) file-write-create /private/var/mobile/Containers/Data/Application/.../tmp/com.apple.backgroundassets.managed.helper.service Managed Background Assets Helper Service mkdir: path=/private/var/mobile/Containers/Data/Application/.../tmp/com.apple.backgroundassets.managed.helper.service/ mode= -rwx------: [1: Operation not permitted] After thatmanifest fetching still seems to work: OurApp The asset-pack manager has been initialized. OurApp The system download-manager delegate has been assigned to the download manager. OurApp The app was installed for internal beta testing; checking for updates automatically… OurApp Refreshing the manifest… Managed Background Assets Helper Service The app with the bundle ID "..." is configured to use Apple hosting. Managed Background Assets Helper Service Asking the TestFlight extension via the App Store Daemon for the URL request... Managed Background Assets Helper Service Fetching the download manifest ... from TestFlight… Managed Background Assets Helper Service Installing a manifest at ".../Library/Application Support/.../Manifest.on"... But during/after manifest installthe same mkdir failure appears again: Managed Background Assets Helper Service Installing a manifest at ".../Manifest.on"... Managed Background Assets Helper Service mkdir: path=/private/var/mobile/Containers/Data/Application/.../tmp/com.apple.backgroundassets.managed.helper.service/ mode= -rwx------: [1: Operation not permitted] kernel duplicate reports for Sandbox: Managed Background Assets Helper(...) deny(1) file-write-create /private/var/mobile/Containers/Data/Application/.../tmp/com.apple.backgroundassets.managed.helper.service So the behavior seems to be: TestFlight/internal beta install Apple-hosted managed asset pack Manifest fetch succeeds Asset pack metadata resolvesincluding download size Actual local availability request never starts reporting progress No visible Background Assets failure reaches the app Logs show repeated sandbox file-write-create denial for the Managed Background Assets Helper trying to create /tmp/com.apple.backgroundassets.managed.helper.service inside the app container Reinstalling the app/TestFlightlogging out and back inand restarting the device do not clear the stuck state On devices with 26.4the issue doesn’t seem to exist Has anyone else seen this on iOS/iPadOS/macOS versions before 26.4? Is this a known issue in the Managed Background Assets helper/runtime? I noticed 26.4 added more local status APIs for asset packsso I’m wondering whether this area changed in 26.4. Any hints on whether the sandbox denial is expected/noisyor whether it could explain ensureLocalAvailability(of:) never progressingwould be appreciated.
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testflight issues with subscription
I’m experiencing an issue with subscriptions that behave differently between Xcode builds and TestFlight. Subscriptions work correctly when running the app directly from Xcode in a sandbox environmentbut they do not work as expected when testing the same build through TestFlight. Has anyone experienced a similar issue with subscriptions working in Xcode but failing in TestFlight? Any guidance on what to check or debug would be appreciated. Additional details: iOS version: [ IOS 26] StoreKit version: [ StoreKit 2] TestFlight: When attempting to load the subscription productsthe app returns “Product not found”. In some casesit also shows the error “The subscription is unavailable in the current storefront”. This happens consistently in TestFlighteven though the same products load and work correctly when running the app from Xcode in the sandbox environment. Thanks
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TestFlight builds from our Apple Developer account cannot be installed on any iPhone.
Error in TestFlight: “The requested app is not available or does not exist.” This happens on multiple iPhones and Apple IDs. Important: Builds from OTHER Apple Developer accounts install fine on the same devices. We tried new appsnew bundle IDsnew certificatesnew provisioning profiles. Internal testing fails. External testing also fails. All AgreementsTaxBankingand membership requirements are completed and active. When configuring external testing in App Store Connectwe also get: “There was an error processing your request. Please try again later.” This has been happening for 3 weeks. Has anyone seen an Apple Developer account / TestFlight backend issue like this? Any solution besides contacting Apple Developer Support?
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iOS app shows black screen on TestFlight launch - no crash logs (FlutteriOS 26)
Hello, I'm experiencing a critical issue with my Flutter iOS app on TestFlight where the app shows a completely black screen immediately after launch. The app does NOT crash (no .ips logs in iOS Settings → Analytics & Improvements)but Flutter Engine appears not to start at all. The same code runs perfectly on Android. PROJECT INFO: App Name: CNC AI Assistant Bundle ID: com.beratech.cncassistant Team ID: 958PPWZD27 Provisioning Profile UUID: 8122ca65-b15f-4daa-b0d2-1da5409c6859 Build CI: Codemagic Flutter Version: 3.41.5 iOS Deployment Target: 14.0 Test Device: iPad15,3 running iOS 26.x ISSUE BEHAVIOR: Build succeeds on Codemagic without errors IPA is signed with valid distribution certificate TestFlight processes and accepts the build Tester downloads/updates from TestFlight successfully App opens → completely BLACK SCREEN immediately LaunchScreen.storyboard does not appear App does not auto-close (must be manually killed) NO crash logs generated in iOS Settings Same exact codebase works on Android (Google Play Internal Testing) DEBUGGING ALREADY ATTEMPTED: Replaced main.dart with MINIMAL code (only Firebase init + single Scaffold with white background and Text widget) - still black screen Removed flutter_secure_storage package (had a known iOS 26 keychain init crash) - still black screen Updated IPHONEOS_DEPLOYMENT_TARGET from 13.0 to 14.0 in pbxproj to match Podfile platform - still black screen Tried both empty entitlements and entitlements matching the provisioning profile (com.apple.developer.applesignin + keychain-access-groups) - still black screen Verified GoogleService-Info.plist is registered in pbxproj Verified LaunchScreen.storyboard exists and is valid Verified Info.plist has UILaunchStoryboardName = LaunchScreen and ITSAppUsesNonExemptEncryption = false AppDelegate.swift contains only GeneratedPluginRegistrant.register PROVISIONING PROFILE ENTITLEMENTS: application-identifier: 958PPWZD27.com.beratech.cncassistant com.apple.developer.applesignin: Default keychain-access-groups: 958PPWZD27.*com.apple.token com.apple.developer.team-identifier: 958PPWZD27 get-task-allow: false (production) INSTALLED PLUGINS (from GeneratedPluginRegistrant.m): firebase_authfirebase_corefirebase_storagecloud_firestore purchases_flutterpurchases_ui_flutter (RevenueCat) sign_in_with_applegoogle_sign_in_ios shared_preferences_foundationpath_provider_foundation webview_flutter_wkwebviewvideo_player_avfoundation url_launcher_iosimage_picker_iosfile_picker permission_handler_applepackage_info_plusdevice_info_plus app_linksopen_filex QUESTIONS: What could cause a Flutter iOS app to silently fail to launch on iOS 26 with no crash logs? Is there a known incompatibility between iOS 26 and certain entitlement configurations? Could there be a mismatch issue between the provisioning profile entitlements and the app's actual entitlements that causes silent termination on iOS 26 specifically? How can I obtain detailed launch/crash logs from the test device when no .ips file is generated? (sysdiagnose only shows system services like BackgroundShortcutRunnernot my app) Are there any iOS 26-specific changes related to TestFlight builds or Flutter Engine initialization that I should be aware of? I have full access to: Complete pbxproj Info.plistRunner.entitlementsRelease.entitlements Codemagic build logs Generated IPA file Provisioning profile (.mobileprovision) Screenshots of black screen on test device Any guidance on diagnostic next steps or known iOS 26 issues would be greatly appreciated. Thank you in advance.
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How to cancel Auto-renewable subscription bought in TestFlight?
I've read several topics on cancelling subscriptions in sandbox environmentbut it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. AlsoTF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?
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Invitation problem
I was invited to join development team. so after receiving mail to my account I clicked accept invitation button in email. but the page of appstoreconnect shows that link is expired or invalid. however admin Is inviting me 2 min ago. how can I solve this problem? what should I do?
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FB22543589 - Case ID: 102872835864 - TESTFLIGHT: The requested app is not available or does not exist
I'm experiencing a persistent issue where my app uploads successfully to TestFlight and appears in App Store Connectbut internal testers (including myself) receive the following error when attempting to install: "Could not install xxxxxxxxx. The requested app is not available or doesn't exist." What works: The build archives and exports successfully via Xcode (local buildRelease configuration) The IPA uploads to App Store Connect without errors via eas submit The build appears in TestFlight and passes processing I can add the build to my Internal Testing group Testers receive the TestFlight notification and can see the app What fails: When any tester taps "Install" or "Update," the download begins brieflythen fails with the "not available or doesn't exist" error This affects all internal testers on the accountnot just one device Troubleshooting already completed: Verified code signing is correct: Release configuration uses CODE_SIGN_STYLE = ManualCODE_SIGN_IDENTITY = "iPhone Distribution"with a valid App Store distribution provisioning profile (UUID: 39bc4c63-bc64-403a-a2a6-6737b3d33115) 2. Distribution certificate is valid: Serial 4838CD7571DE5361B98A5FB2F769F74Dnot expired (expires 2027-04-16) 3. Regenerated provisioning profile via EAS credentialsremoved stale profilesand rebuilt — same result 4. Incremented build numbers correctly across multiple submissions (3004 → 3005 → 3006) 5. Previously resolved a signing misconfiguration (build 3005 was incorrectly signed with "Apple Development" instead of "iPhone Distribution" due to expo prebuild reverting settings) — this was corrected for build 3006but the install error persists 6. Confirmed the build is not stuck in processing — it shows as ready for testing in App Store Connect 7. Tested on multiple devices running current iOS versions 8. Cleared TestFlight app cache and reinstalled TestFlight on test devices Why I believe this is a server-side issue: Multiple developers in the Apple Developer Forums have reported the identical symptom — valid builds that upload and process correctly but fail to install with this exact error message. In those casesApple Support resolved the issue on their end within 48 hours with no action required from the developer. The signingprovisioningand build configuration were not the cause. This one is very specific to what I am dealing with https://developer.apple.com/forums/thread/778597 One developer stated you fixed it on your sidewithout any real reasoning which also leads me to believe this is not something I can fix on my end https://developer.apple.com/forums/thread/778597?answerId=884241022#884241022 I've exhausted all client-side troubleshooting and believe this may require intervention on Apple's side. Has anyone been able to fix this on their end and not only when App Development called? I went through tons of the feedback and tried it all and it doesn't seem to be fixed. It's been a month or so like this. I can't get any info on who to call. I sent in a report to feedback assistant and through app developer support
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All Testflight have been flagged as EXPIRED
Hi there, In the last few days ALL TF builds i has been flagged as Expired. Uploading new builds to TF seems to be successful but we get a 404 on the download link. It doesn't exist! Client side we have seemingly exhausted all our lines of enquiry. All certification seems to be correct and intactand we can publish to the store. We cannot distribute builds through TF - which is highly problematic and inconvenient. These issues seems to be happening to many developers but I've not seen Apple comment on this yet. https://developer.apple.com/forums/thread/823347 https://developer.apple.com/forums/thread/778597 https://developer.apple.com/forums/thread/778597?answerId=885232022#885232022 I offer this as a sidenote. We transferred an app from this storesuccessfully to another store. The timing at first seemed linkedbut now having seen other reportsit may just have been coincidence. Thankyou for your attention.
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Tap to Pay on iPhone – Provisioning profile missing entitlement when uploading to TestFlight
Hi everyone, I’m currently implementing Tap to Pay on iPhone following Apple’s official documentation. I’ve completed all the required configurations (entitlementscapabilitiesmerchant setupetc.) on the Apple Developer portal. Howeverwhen I archive the app and attempt to upload it to TestFlightI receive the following error: "Profile doesn't support Tap to Pay on iPhone. Profile doesn't include the com.apple.developer.proximity-reader.payment.acceptance entitlement." From what I understandthis seems related to the provisioning profile not including the required entitlementeven though I believe everything has been configured correctly. I have already tried: Regenerating provisioning profiles Verifying App ID capabilities Ensuring the correct entitlements are added in the project But the issue still persists. Has anyone encountered this issue before? Is there any additional approval step required from Apple to enable the Tap to Pay entitlement? I’d really appreciate any advice or experience you can share. Thanks in advance!
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TestFlight misused to distribute spam / scam / malware builds
Dear TestFlight Team! I am observing an increasing misuse of TestFlight public and private invites to distribute scamspamand potentially malicious builds: I had reported this already in December last year via Feedback assistantbut since the malicious behavior has not stoppedI hope that you can forward my bug reports to the right team: FB21379977FB21845307 In multiple casesthese builds impersonate well-known apps (e.g. ChatGPTOpenAIMeta) by changing the app name and icon after an initial TestFlight approvalmisleading users into installing software from unrelated developer accounts. I believe this represents a systemic weakness in the TestFlight review and update flowenabling targeted phishing or malware distribution outside the App Store review process. My bug reports have attached: TestFlight invitation emails (.eml) Screenshots from TestFlight documenting impersonation behavior ⸻ Steps to reproduce Create a new Apple Developer account. Upload an initialbenign app (e.g. a calculator) as version 1.0.0 and obtain TestFlight approval. Upload a second build: without changing the version number increase build number Change the app name to a well-known product (e.g. “ChatGPT”) Change the app icon to match the impersonated product Invite targeted email addresses to the TestFlight group. Recipients receive an official TestFlight invite and are prompted to install the impersonating app. ⸻ Expected results TestFlight builds that significantly change app identity (nameiconbranding) should: Require additional reviewor Be blocked from distribution without re-approval. Developer accounts should not be able to impersonate well-known companies (e.g. “OpenAI Platforms LLC”) without verification. Users should be protected from installing TestFlight builds that materially differ from what was originally reviewed. ⸻ Actual results App name and icon can be changed between TestFlight builds without triggering additional review. TestFlight invites can convincingly impersonate trusted brands. Targeted users may reasonably believe they are installing a legitimate beta. This creates a credible vector for: Phishing (credentialspayment details) Data exfiltration Social engineering attacks I did not install the builds to avoid personal riskbut the attached artifacts should allow Apple’s internal teams to reproduce and analyze the behavior safely. Some more examples:
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Storefront.current?.countryCode returns inconsistent values in TestFlight builds
Hi, We're experiencing inconsistent and unexpected values returned by Storefront.current?.countryCode when running our app via TestFlight. In our case: The device region and locale are set to Poland The App Store account (Media & Purchases) is also set to Poland Howeverwhen running a TestFlight buildStorefront.current?.countryCode sometimes returns a completely different value (e.g. "NO" for Norway)which does not match the current App Store account configuration. Here's the code we're using: if #available(iOS 15.0*) { let code = await Storefront.current?.countryCode print("Storefront countryCode:"code ?? "nil") } What's particularly confusing: Across different devices logged into the same App Store accountwe sometimes receive different countryCode values The returned value does not seem to reflect the current App Store region or device settings We understand that Storefront reflects the App Store storefront and not the device localebut in this case the value appears stale or incorrect even with a properly configured App Store account. Questions: Is Storefront.current?.countryCode expected to behave differently in TestFlight vs. production builds? Are there known caching or propagation delays for storefront updates across devices? Can TestFlight builds return outdated or inconsistent storefront values? What is the recommended way to reliably determine the user's App Store region in this scenario? We rely on storefront to determine regional availability of featuresso understanding this behavior is important for us. Thanks in advance for any clarification!
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Testflight Invitation Failing
HelloI'm experiencing an issue with accepting testflight invitations. The workflow: Developer invites me through Connect I am receiving the email and clicking Accept Invitation The link opens testflighthowever I am immediately prompted with a "Couldn't Load App: This invitation has been revoked or is invalid. Request a new invitation from the developer." I hope this gets resolved quicklyI need to join the app testing. Thanks
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Beta App Review stuck 3+ days
Hi all, I have a build in "Waiting for Beta App Review" that has been stuck for more than three dayswell beyond the typical 24-48 hour window. Context: • Internal-use app distributed via TestFlight only (no App Store release). • Uploaded approximately April 182026. • No ITMS warningsno rejection noticeno request for additional information. • A newer build was uploaded today (April 212026). It processed correctly and is also now awaiting Beta App Review behind the older one. • I noticed another forum thread referencing FB22543589 / Case ID 102872835864reporting TestFlight builds being flagged as Expired/unavailable overnight between April 20 and April 212026. I would like to rule out whether my submission was affected by that incident. Questions: Has anyone else experienced Beta App Review delays during the week of April 202026? Beyond filing a Feedback Assistant reportis there a recommended escalation path for stuck beta reviews? If my pending build was affected by the April 20-21 TestFlight incidentdoes re-uploading resolve itor does the new build simply re-enter the same queue with the same delay? I have also submitted a support request via the Contact Us formbut wanted to check with the community in case others are seeing the same pattern this week. Thanks,
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App Store Connect invitation showing "Invalid" immediately after being sent
Hi everyone, I’m facing a persistent issue where App Store Connect invitations are marked as "Invalid" or "Expired" the moment the recipient clicks the linkeven if it was sent just minutes prior. I have already tried the following troubleshooting steps without success: Removed and re-added the user multiple times. Sent invitations to different email addresses (different domains). Changed the assigned Roles (tried Developer and Support). Tried opening the invitation link in Incognito/Private mode and different browsers. Despite these attemptsthe link remains invalid. Is there an ongoing server issue or a specific workaround for this? Thanks in advance for any help!
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Non-public API _UIDeviceOrientationDidChangeNotification error for build after validation and archive upload
I have an app that has suddenly gotten a non-public API error after uploading the archive to TestFlight. The error is posted in full belowand has never occurred before. I'm not using the _UIDeviceOrientationDidChangeNotification symbol but I do have two extensions that use UIDevice.orientationDidChangeNotification. However those extensions are not included in the target for the two watch extensions where the error occurs. Has anyone seen this problem before or have some advice? 90338: Non-public API usage. The app references non-public symbols in Watch/watchkitappBeta.app/PlugIns/watchkitappExtensionBeta.appex/watchkitappExtensionBeta: _UIDeviceOrientationDidChangeNotification,The app references non-public symbols in Watch/watchkitappBeta.app/PlugIns/watchkitappExtensionBeta.appex/PlugIns/watchkitappWidgetExtensionBeta.appex/watchkitappWidgetExtensionBeta: _UIDeviceOrientationDidChangeNotification. If method names in your source code match the private Apple APIs listed abovealtering your method names will help prevent this app from being flagged in future submissions. In additionnote that one or more of the above APIs may be located in a static library that was included with your app. If sothey must be removed. For further informationvisit the Technical Support Information at http://developer.apple.com/support/technical/
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Unable to submit build – ‘There was an error processing your request’ for several days (Case ID included
Hi everyone, I'm currently experiencing an issue when trying to submit my app/build via App Store Connect. Details: App name: Daily Habit Tracker 2026 Bundle ID: com.DailyHabitTrackerPro.2026 Case ID: 102871415765 Issue: Whenever I try to submit the build (TestFlight / App Review)I get the following error: "There was an error processing your request. Please try again later." This issue has persisted for several days. What I've tried: Retried submission multiple times Waited and tried again later Checked app metadata and settings Contacted Apple Developer Support on April 172026 (no response yet) Question: Has anyone encountered this issue recently? Is this a known backend issue on Apple’s sideor is there anything else I should check? Thanks in advance.
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In-App Purchases detaching from app version after submission (auto-renewable subscriptions)
Hi, I’m having an issue where my auto-renewable subscriptions keep detaching from my app version after I submit the build in App Store Connect. Details: App ID: com.growthsync.app Platform: iOS (Capacitor build) Using auto-renewable subscriptions What’s happening: I attach all subscriptions to the app version under “In-App Purchases” Everything looks correct before submission After submittingthe subscriptions become detached or require localisation to be re-entered again This happens every time I resubmit Additional issue: Subscriptions are not working in TestFlight either It feels like they are not properly linked to the binary What I’ve already checked: Product IDs match exactly in code and App Store Connect Subscriptions are in the correct group All localisation fields are filled within character limits Products show as “Ready to Submit” before attaching I reattach them before every submission Questions: Why would subscriptions repeatedly detach after submission? Is this a known App Store Connect issue? Is there a specific order required when creatinglocalisingand attaching subscriptions? Could this be related to the binary not recognising the products? This is currently blocking release so any help would be appreciated. Thanks.
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TestFlight “What to Test” error + Apple Support delay – Case ID 102871190604
Hi everyone, I’m currently facing an issue in App Store Connect when submitting a build to TestFlight. When I try to complete the “What to Test” section and submitI get the following error: “There was an error processing your request. Please try again later.” Case details: Case ID: 102871190604 Submitted: April 172026 (GMT+7) Status: No response after 3–4 days This issue is blocking me from submitting the build. What I’ve tried: Retried multiple times Switched browsers (ChromeSafari) Used Incognito mode Logged out and back in Simplified the “What to Test” text Checked build is processed and not expired I have already contacted Apple Developer Support but haven’t received any response yet. Questions: Is this a known App Store Connect issue? Should I wait for supportor upload a new build? If any Apple staff could help check this caseI would really appreciate it. Thank you.
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TestFlight submission error in “What to Test” – Case ID 102871415765
Hi everyone, I’m getting this error in App Store Connect when submitting a build in TestFlight: “There was an error processing your request. Please try again later.” Case information: Case ID: 102871415765 Contacted Apple Developer Support: April 172026 (GMT+7) It has been 3–4 days with no response so far Where it happens: App Store Connect During the “What to Test” step The build is already processed and available What I tried: Retried several times Switched browsers Used Incognito mode Logged out and back in Simplified the “What to Test” text Checked that the build is not expired This issue has been blocking submission for several days now. Has anyone experienced this recently? Is there any workaroundor should I upload a new build? Thank you.
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TestFlight Public Links on the forums
TestFlight Public Links are a great way to share beta versions of your apps with other members of the Apple Developer Program. With this new channelyou can share your TestFlight Public Links with the developer communityto gather valuable feedback on crucial elementslike technical implementationuser experiencedesignand more. To maximize the benefits of posting TestFlight Public Links in the Developer Forumshere are some best practices to keep in mind: Provide details: Give comprehensive information about your applike new features and test casesand note specific areas where you seek feedback. The more detailed your post isthe better equipped the community will be to provide insight. Select platforms: Select the platforms that your beta app supports. Enter categories: Enter the App category you’ve selected or plan to select for your app on the App Store. Categories are critical to ensuring your post can be easily found by interested users. Stay connected with notifications: Enable web and push notifications so you’ll know when you receive feedback on your post. Note: The TestFlight app is still the most comprehensive way to gather feedback. This space is meant as a helpful secondary channel.
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4.7k
Activity
Aug ’23
Managed Background Assets on iPadOS 26.3: metadata resolvesdownload never starts
Has anyone seen Managed Background Assets get stuck before any download progress is reported on iPadOS 26.3 / TestFlight? We are using Apple-hosted managed asset packs for a large on-demand model download. The app can resolve the asset pack metadata: we can show the asset pack’s download size in the UIso AssetPackManager.assetPack(withID:) appears to work. But when we call ensureLocalAvailability(of:)the UI stays at 0% indefinitely. We also do not receive any useful terminal state from statusUpdates(forAssetPackWithID:): no .began.downloading.failedor .finished. The app remains responsive. The issue also appears persistent on the affected device/account. Reinstalling the app does not helpreinstalling TestFlight does not helplogging out and back in does not helpand restarting the device does not help. After each attemptthe app can still resolve the asset pack metadata/download sizebut the actual download remains stuck before any progress or failure status is delivered. The suspicious part of the device log is that the managed helper starts normallyfetches/installs the manifest from TestFlightbut repeatedly fails to create its helper directory inside the app container: OurApp Initializing the asset-pack manager… OurApp Creating a proxy object for the helper service… OurApp activating connection ... name=com.apple.backgroundassets.managed.helper.service kernel Sandbox: no system container path found for ID "com.apple.backgroundassets.managed.helper.service" Managed Background Assets Helper Service Starting the Managed Background Assets Helper Service… Managed Background Assets Helper Service Configuring the directory suffix… Managed Background Assets Helper Service The directory suffix was successfully configured. Managed Background Assets Helper Service The extension token "<...>" was consumed. kernel Sandbox: Managed Background Assets Helper(...) deny(1) file-write-create /private/var/mobile/Containers/Data/Application/.../tmp/com.apple.backgroundassets.managed.helper.service Managed Background Assets Helper Service mkdir: path=/private/var/mobile/Containers/Data/Application/.../tmp/com.apple.backgroundassets.managed.helper.service/ mode= -rwx------: [1: Operation not permitted] After thatmanifest fetching still seems to work: OurApp The asset-pack manager has been initialized. OurApp The system download-manager delegate has been assigned to the download manager. OurApp The app was installed for internal beta testing; checking for updates automatically… OurApp Refreshing the manifest… Managed Background Assets Helper Service The app with the bundle ID "..." is configured to use Apple hosting. Managed Background Assets Helper Service Asking the TestFlight extension via the App Store Daemon for the URL request... Managed Background Assets Helper Service Fetching the download manifest ... from TestFlight… Managed Background Assets Helper Service Installing a manifest at ".../Library/Application Support/.../Manifest.on"... But during/after manifest installthe same mkdir failure appears again: Managed Background Assets Helper Service Installing a manifest at ".../Manifest.on"... Managed Background Assets Helper Service mkdir: path=/private/var/mobile/Containers/Data/Application/.../tmp/com.apple.backgroundassets.managed.helper.service/ mode= -rwx------: [1: Operation not permitted] kernel duplicate reports for Sandbox: Managed Background Assets Helper(...) deny(1) file-write-create /private/var/mobile/Containers/Data/Application/.../tmp/com.apple.backgroundassets.managed.helper.service So the behavior seems to be: TestFlight/internal beta install Apple-hosted managed asset pack Manifest fetch succeeds Asset pack metadata resolvesincluding download size Actual local availability request never starts reporting progress No visible Background Assets failure reaches the app Logs show repeated sandbox file-write-create denial for the Managed Background Assets Helper trying to create /tmp/com.apple.backgroundassets.managed.helper.service inside the app container Reinstalling the app/TestFlightlogging out and back inand restarting the device do not clear the stuck state On devices with 26.4the issue doesn’t seem to exist Has anyone else seen this on iOS/iPadOS/macOS versions before 26.4? Is this a known issue in the Managed Background Assets helper/runtime? I noticed 26.4 added more local status APIs for asset packsso I’m wondering whether this area changed in 26.4. Any hints on whether the sandbox denial is expected/noisyor whether it could explain ensureLocalAvailability(of:) never progressingwould be appreciated.
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1h
testflight issues with subscription
I’m experiencing an issue with subscriptions that behave differently between Xcode builds and TestFlight. Subscriptions work correctly when running the app directly from Xcode in a sandbox environmentbut they do not work as expected when testing the same build through TestFlight. Has anyone experienced a similar issue with subscriptions working in Xcode but failing in TestFlight? Any guidance on what to check or debug would be appreciated. Additional details: iOS version: [ IOS 26] StoreKit version: [ StoreKit 2] TestFlight: When attempting to load the subscription productsthe app returns “Product not found”. In some casesit also shows the error “The subscription is unavailable in the current storefront”. This happens consistently in TestFlighteven though the same products load and work correctly when running the app from Xcode in the sandbox environment. Thanks
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16h
TestFlight builds from our Apple Developer account cannot be installed on any iPhone.
Error in TestFlight: “The requested app is not available or does not exist.” This happens on multiple iPhones and Apple IDs. Important: Builds from OTHER Apple Developer accounts install fine on the same devices. We tried new appsnew bundle IDsnew certificatesnew provisioning profiles. Internal testing fails. External testing also fails. All AgreementsTaxBankingand membership requirements are completed and active. When configuring external testing in App Store Connectwe also get: “There was an error processing your request. Please try again later.” This has been happening for 3 weeks. Has anyone seen an Apple Developer account / TestFlight backend issue like this? Any solution besides contacting Apple Developer Support?
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19h
iOS app shows black screen on TestFlight launch - no crash logs (FlutteriOS 26)
Hello, I'm experiencing a critical issue with my Flutter iOS app on TestFlight where the app shows a completely black screen immediately after launch. The app does NOT crash (no .ips logs in iOS Settings → Analytics & Improvements)but Flutter Engine appears not to start at all. The same code runs perfectly on Android. PROJECT INFO: App Name: CNC AI Assistant Bundle ID: com.beratech.cncassistant Team ID: 958PPWZD27 Provisioning Profile UUID: 8122ca65-b15f-4daa-b0d2-1da5409c6859 Build CI: Codemagic Flutter Version: 3.41.5 iOS Deployment Target: 14.0 Test Device: iPad15,3 running iOS 26.x ISSUE BEHAVIOR: Build succeeds on Codemagic without errors IPA is signed with valid distribution certificate TestFlight processes and accepts the build Tester downloads/updates from TestFlight successfully App opens → completely BLACK SCREEN immediately LaunchScreen.storyboard does not appear App does not auto-close (must be manually killed) NO crash logs generated in iOS Settings Same exact codebase works on Android (Google Play Internal Testing) DEBUGGING ALREADY ATTEMPTED: Replaced main.dart with MINIMAL code (only Firebase init + single Scaffold with white background and Text widget) - still black screen Removed flutter_secure_storage package (had a known iOS 26 keychain init crash) - still black screen Updated IPHONEOS_DEPLOYMENT_TARGET from 13.0 to 14.0 in pbxproj to match Podfile platform - still black screen Tried both empty entitlements and entitlements matching the provisioning profile (com.apple.developer.applesignin + keychain-access-groups) - still black screen Verified GoogleService-Info.plist is registered in pbxproj Verified LaunchScreen.storyboard exists and is valid Verified Info.plist has UILaunchStoryboardName = LaunchScreen and ITSAppUsesNonExemptEncryption = false AppDelegate.swift contains only GeneratedPluginRegistrant.register PROVISIONING PROFILE ENTITLEMENTS: application-identifier: 958PPWZD27.com.beratech.cncassistant com.apple.developer.applesignin: Default keychain-access-groups: 958PPWZD27.*com.apple.token com.apple.developer.team-identifier: 958PPWZD27 get-task-allow: false (production) INSTALLED PLUGINS (from GeneratedPluginRegistrant.m): firebase_authfirebase_corefirebase_storagecloud_firestore purchases_flutterpurchases_ui_flutter (RevenueCat) sign_in_with_applegoogle_sign_in_ios shared_preferences_foundationpath_provider_foundation webview_flutter_wkwebviewvideo_player_avfoundation url_launcher_iosimage_picker_iosfile_picker permission_handler_applepackage_info_plusdevice_info_plus app_linksopen_filex QUESTIONS: What could cause a Flutter iOS app to silently fail to launch on iOS 26 with no crash logs? Is there a known incompatibility between iOS 26 and certain entitlement configurations? Could there be a mismatch issue between the provisioning profile entitlements and the app's actual entitlements that causes silent termination on iOS 26 specifically? How can I obtain detailed launch/crash logs from the test device when no .ips file is generated? (sysdiagnose only shows system services like BackgroundShortcutRunnernot my app) Are there any iOS 26-specific changes related to TestFlight builds or Flutter Engine initialization that I should be aware of? I have full access to: Complete pbxproj Info.plistRunner.entitlementsRelease.entitlements Codemagic build logs Generated IPA file Provisioning profile (.mobileprovision) Screenshots of black screen on test device Any guidance on diagnostic next steps or known iOS 26 issues would be greatly appreciated. Thank you in advance.
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How to cancel Auto-renewable subscription bought in TestFlight?
I've read several topics on cancelling subscriptions in sandbox environmentbut it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. AlsoTF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?
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Invitation problem
I was invited to join development team. so after receiving mail to my account I clicked accept invitation button in email. but the page of appstoreconnect shows that link is expired or invalid. however admin Is inviting me 2 min ago. how can I solve this problem? what should I do?
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FB22543589 - Case ID: 102872835864 - TESTFLIGHT: The requested app is not available or does not exist
I'm experiencing a persistent issue where my app uploads successfully to TestFlight and appears in App Store Connectbut internal testers (including myself) receive the following error when attempting to install: "Could not install xxxxxxxxx. The requested app is not available or doesn't exist." What works: The build archives and exports successfully via Xcode (local buildRelease configuration) The IPA uploads to App Store Connect without errors via eas submit The build appears in TestFlight and passes processing I can add the build to my Internal Testing group Testers receive the TestFlight notification and can see the app What fails: When any tester taps "Install" or "Update," the download begins brieflythen fails with the "not available or doesn't exist" error This affects all internal testers on the accountnot just one device Troubleshooting already completed: Verified code signing is correct: Release configuration uses CODE_SIGN_STYLE = ManualCODE_SIGN_IDENTITY = "iPhone Distribution"with a valid App Store distribution provisioning profile (UUID: 39bc4c63-bc64-403a-a2a6-6737b3d33115) 2. Distribution certificate is valid: Serial 4838CD7571DE5361B98A5FB2F769F74Dnot expired (expires 2027-04-16) 3. Regenerated provisioning profile via EAS credentialsremoved stale profilesand rebuilt — same result 4. Incremented build numbers correctly across multiple submissions (3004 → 3005 → 3006) 5. Previously resolved a signing misconfiguration (build 3005 was incorrectly signed with "Apple Development" instead of "iPhone Distribution" due to expo prebuild reverting settings) — this was corrected for build 3006but the install error persists 6. Confirmed the build is not stuck in processing — it shows as ready for testing in App Store Connect 7. Tested on multiple devices running current iOS versions 8. Cleared TestFlight app cache and reinstalled TestFlight on test devices Why I believe this is a server-side issue: Multiple developers in the Apple Developer Forums have reported the identical symptom — valid builds that upload and process correctly but fail to install with this exact error message. In those casesApple Support resolved the issue on their end within 48 hours with no action required from the developer. The signingprovisioningand build configuration were not the cause. This one is very specific to what I am dealing with https://developer.apple.com/forums/thread/778597 One developer stated you fixed it on your sidewithout any real reasoning which also leads me to believe this is not something I can fix on my end https://developer.apple.com/forums/thread/778597?answerId=884241022#884241022 I've exhausted all client-side troubleshooting and believe this may require intervention on Apple's side. Has anyone been able to fix this on their end and not only when App Development called? I went through tons of the feedback and tried it all and it doesn't seem to be fixed. It's been a month or so like this. I can't get any info on who to call. I sent in a report to feedback assistant and through app developer support
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5d
All Testflight have been flagged as EXPIRED
Hi there, In the last few days ALL TF builds i has been flagged as Expired. Uploading new builds to TF seems to be successful but we get a 404 on the download link. It doesn't exist! Client side we have seemingly exhausted all our lines of enquiry. All certification seems to be correct and intactand we can publish to the store. We cannot distribute builds through TF - which is highly problematic and inconvenient. These issues seems to be happening to many developers but I've not seen Apple comment on this yet. https://developer.apple.com/forums/thread/823347 https://developer.apple.com/forums/thread/778597 https://developer.apple.com/forums/thread/778597?answerId=885232022#885232022 I offer this as a sidenote. We transferred an app from this storesuccessfully to another store. The timing at first seemed linkedbut now having seen other reportsit may just have been coincidence. Thankyou for your attention.
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5d
Tap to Pay on iPhone – Provisioning profile missing entitlement when uploading to TestFlight
Hi everyone, I’m currently implementing Tap to Pay on iPhone following Apple’s official documentation. I’ve completed all the required configurations (entitlementscapabilitiesmerchant setupetc.) on the Apple Developer portal. Howeverwhen I archive the app and attempt to upload it to TestFlightI receive the following error: "Profile doesn't support Tap to Pay on iPhone. Profile doesn't include the com.apple.developer.proximity-reader.payment.acceptance entitlement." From what I understandthis seems related to the provisioning profile not including the required entitlementeven though I believe everything has been configured correctly. I have already tried: Regenerating provisioning profiles Verifying App ID capabilities Ensuring the correct entitlements are added in the project But the issue still persists. Has anyone encountered this issue before? Is there any additional approval step required from Apple to enable the Tap to Pay entitlement? I’d really appreciate any advice or experience you can share. Thanks in advance!
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6d
TestFlight misused to distribute spam / scam / malware builds
Dear TestFlight Team! I am observing an increasing misuse of TestFlight public and private invites to distribute scamspamand potentially malicious builds: I had reported this already in December last year via Feedback assistantbut since the malicious behavior has not stoppedI hope that you can forward my bug reports to the right team: FB21379977FB21845307 In multiple casesthese builds impersonate well-known apps (e.g. ChatGPTOpenAIMeta) by changing the app name and icon after an initial TestFlight approvalmisleading users into installing software from unrelated developer accounts. I believe this represents a systemic weakness in the TestFlight review and update flowenabling targeted phishing or malware distribution outside the App Store review process. My bug reports have attached: TestFlight invitation emails (.eml) Screenshots from TestFlight documenting impersonation behavior ⸻ Steps to reproduce Create a new Apple Developer account. Upload an initialbenign app (e.g. a calculator) as version 1.0.0 and obtain TestFlight approval. Upload a second build: without changing the version number increase build number Change the app name to a well-known product (e.g. “ChatGPT”) Change the app icon to match the impersonated product Invite targeted email addresses to the TestFlight group. Recipients receive an official TestFlight invite and are prompted to install the impersonating app. ⸻ Expected results TestFlight builds that significantly change app identity (nameiconbranding) should: Require additional reviewor Be blocked from distribution without re-approval. Developer accounts should not be able to impersonate well-known companies (e.g. “OpenAI Platforms LLC”) without verification. Users should be protected from installing TestFlight builds that materially differ from what was originally reviewed. ⸻ Actual results App name and icon can be changed between TestFlight builds without triggering additional review. TestFlight invites can convincingly impersonate trusted brands. Targeted users may reasonably believe they are installing a legitimate beta. This creates a credible vector for: Phishing (credentialspayment details) Data exfiltration Social engineering attacks I did not install the builds to avoid personal riskbut the attached artifacts should allow Apple’s internal teams to reproduce and analyze the behavior safely. Some more examples:
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Storefront.current?.countryCode returns inconsistent values in TestFlight builds
Hi, We're experiencing inconsistent and unexpected values returned by Storefront.current?.countryCode when running our app via TestFlight. In our case: The device region and locale are set to Poland The App Store account (Media & Purchases) is also set to Poland Howeverwhen running a TestFlight buildStorefront.current?.countryCode sometimes returns a completely different value (e.g. "NO" for Norway)which does not match the current App Store account configuration. Here's the code we're using: if #available(iOS 15.0*) { let code = await Storefront.current?.countryCode print("Storefront countryCode:"code ?? "nil") } What's particularly confusing: Across different devices logged into the same App Store accountwe sometimes receive different countryCode values The returned value does not seem to reflect the current App Store region or device settings We understand that Storefront reflects the App Store storefront and not the device localebut in this case the value appears stale or incorrect even with a properly configured App Store account. Questions: Is Storefront.current?.countryCode expected to behave differently in TestFlight vs. production builds? Are there known caching or propagation delays for storefront updates across devices? Can TestFlight builds return outdated or inconsistent storefront values? What is the recommended way to reliably determine the user's App Store region in this scenario? We rely on storefront to determine regional availability of featuresso understanding this behavior is important for us. Thanks in advance for any clarification!
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Testflight Invitation Failing
HelloI'm experiencing an issue with accepting testflight invitations. The workflow: Developer invites me through Connect I am receiving the email and clicking Accept Invitation The link opens testflighthowever I am immediately prompted with a "Couldn't Load App: This invitation has been revoked or is invalid. Request a new invitation from the developer." I hope this gets resolved quicklyI need to join the app testing. Thanks
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Beta App Review stuck 3+ days
Hi all, I have a build in "Waiting for Beta App Review" that has been stuck for more than three dayswell beyond the typical 24-48 hour window. Context: • Internal-use app distributed via TestFlight only (no App Store release). • Uploaded approximately April 182026. • No ITMS warningsno rejection noticeno request for additional information. • A newer build was uploaded today (April 212026). It processed correctly and is also now awaiting Beta App Review behind the older one. • I noticed another forum thread referencing FB22543589 / Case ID 102872835864reporting TestFlight builds being flagged as Expired/unavailable overnight between April 20 and April 212026. I would like to rule out whether my submission was affected by that incident. Questions: Has anyone else experienced Beta App Review delays during the week of April 202026? Beyond filing a Feedback Assistant reportis there a recommended escalation path for stuck beta reviews? If my pending build was affected by the April 20-21 TestFlight incidentdoes re-uploading resolve itor does the new build simply re-enter the same queue with the same delay? I have also submitted a support request via the Contact Us formbut wanted to check with the community in case others are seeing the same pattern this week. Thanks,
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App Store Connect invitation showing "Invalid" immediately after being sent
Hi everyone, I’m facing a persistent issue where App Store Connect invitations are marked as "Invalid" or "Expired" the moment the recipient clicks the linkeven if it was sent just minutes prior. I have already tried the following troubleshooting steps without success: Removed and re-added the user multiple times. Sent invitations to different email addresses (different domains). Changed the assigned Roles (tried Developer and Support). Tried opening the invitation link in Incognito/Private mode and different browsers. Despite these attemptsthe link remains invalid. Is there an ongoing server issue or a specific workaround for this? Thanks in advance for any help!
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Non-public API _UIDeviceOrientationDidChangeNotification error for build after validation and archive upload
I have an app that has suddenly gotten a non-public API error after uploading the archive to TestFlight. The error is posted in full belowand has never occurred before. I'm not using the _UIDeviceOrientationDidChangeNotification symbol but I do have two extensions that use UIDevice.orientationDidChangeNotification. However those extensions are not included in the target for the two watch extensions where the error occurs. Has anyone seen this problem before or have some advice? 90338: Non-public API usage. The app references non-public symbols in Watch/watchkitappBeta.app/PlugIns/watchkitappExtensionBeta.appex/watchkitappExtensionBeta: _UIDeviceOrientationDidChangeNotification,The app references non-public symbols in Watch/watchkitappBeta.app/PlugIns/watchkitappExtensionBeta.appex/PlugIns/watchkitappWidgetExtensionBeta.appex/watchkitappWidgetExtensionBeta: _UIDeviceOrientationDidChangeNotification. If method names in your source code match the private Apple APIs listed abovealtering your method names will help prevent this app from being flagged in future submissions. In additionnote that one or more of the above APIs may be located in a static library that was included with your app. If sothey must be removed. For further informationvisit the Technical Support Information at http://developer.apple.com/support/technical/
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1w
Unable to submit build – ‘There was an error processing your request’ for several days (Case ID included
Hi everyone, I'm currently experiencing an issue when trying to submit my app/build via App Store Connect. Details: App name: Daily Habit Tracker 2026 Bundle ID: com.DailyHabitTrackerPro.2026 Case ID: 102871415765 Issue: Whenever I try to submit the build (TestFlight / App Review)I get the following error: "There was an error processing your request. Please try again later." This issue has persisted for several days. What I've tried: Retried submission multiple times Waited and tried again later Checked app metadata and settings Contacted Apple Developer Support on April 172026 (no response yet) Question: Has anyone encountered this issue recently? Is this a known backend issue on Apple’s sideor is there anything else I should check? Thanks in advance.
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Unable to receive an invite
I am unable to receive an invite email on my apple account in order to accept and get access to testflight for testing apps
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In-App Purchases detaching from app version after submission (auto-renewable subscriptions)
Hi, I’m having an issue where my auto-renewable subscriptions keep detaching from my app version after I submit the build in App Store Connect. Details: App ID: com.growthsync.app Platform: iOS (Capacitor build) Using auto-renewable subscriptions What’s happening: I attach all subscriptions to the app version under “In-App Purchases” Everything looks correct before submission After submittingthe subscriptions become detached or require localisation to be re-entered again This happens every time I resubmit Additional issue: Subscriptions are not working in TestFlight either It feels like they are not properly linked to the binary What I’ve already checked: Product IDs match exactly in code and App Store Connect Subscriptions are in the correct group All localisation fields are filled within character limits Products show as “Ready to Submit” before attaching I reattach them before every submission Questions: Why would subscriptions repeatedly detach after submission? Is this a known App Store Connect issue? Is there a specific order required when creatinglocalisingand attaching subscriptions? Could this be related to the binary not recognising the products? This is currently blocking release so any help would be appreciated. Thanks.
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TestFlight “What to Test” error + Apple Support delay – Case ID 102871190604
Hi everyone, I’m currently facing an issue in App Store Connect when submitting a build to TestFlight. When I try to complete the “What to Test” section and submitI get the following error: “There was an error processing your request. Please try again later.” Case details: Case ID: 102871190604 Submitted: April 172026 (GMT+7) Status: No response after 3–4 days This issue is blocking me from submitting the build. What I’ve tried: Retried multiple times Switched browsers (ChromeSafari) Used Incognito mode Logged out and back in Simplified the “What to Test” text Checked build is processed and not expired I have already contacted Apple Developer Support but haven’t received any response yet. Questions: Is this a known App Store Connect issue? Should I wait for supportor upload a new build? If any Apple staff could help check this caseI would really appreciate it. Thank you.
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TestFlight submission error in “What to Test” – Case ID 102871415765
Hi everyone, I’m getting this error in App Store Connect when submitting a build in TestFlight: “There was an error processing your request. Please try again later.” Case information: Case ID: 102871415765 Contacted Apple Developer Support: April 172026 (GMT+7) It has been 3–4 days with no response so far Where it happens: App Store Connect During the “What to Test” step The build is already processed and available What I tried: Retried several times Switched browsers Used Incognito mode Logged out and back in Simplified the “What to Test” text Checked that the build is not expired This issue has been blocking submission for several days now. Has anyone experienced this recently? Is there any workaroundor should I upload a new build? Thank you.
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