How to Get Help in Windows 10: 5 Simple Ways

Using Windows Search is the easiest way to get help

How to
Claudiu Andone
Claudiu Andone Shield
Windows Toubleshooting Expert
How to
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Getting help in Windows 10
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The quickest way to get help in Windows 10 is by using the Windows Search tool or press Win + S and type your query. The search results will include tools from the Settings appbut also online suggestions that you can open in the browser of your choice. If you want help while you are in a certain appyou can also press F1the universal key for help.

How can I get help in Windows 10?

1. Use the Search tool to get your answer

  1. Clicking the Start button will open the Search option where you can type what you’re looking for. Pressing the Windows key + S triggers the Search app directly.
  2. Within the search resultsyou will get suggestions about your querythus finding the most plausible solution.

You can apply this method for any issueeven if it’s related to an app or something unrelated to the OS.

2. Launch the Get Help app

  1. Click the Start buttontype help and select Get Help from the results.
  2. In the Get Help app go to the We’re here to help tab and enter a question or keywords in the search box to get results that could answer your questions.
  3. If the displayed result doesn’t cover your questionclick the Contact Support button in the bottom left corner.
  4. Select Chat with a support agent in your web browser to start the troubleshooting process for your problem.

Using the Get Help feature offers a lot of troubleshooting optionsincluding a direct chat with a support agent.

For a complete walkthrough on how to use all features inside Microsoft’s support utilityread our detailed guide on the Get Help app in Windows 11.

3. Use the Troubleshooting options

  1. Click the Start button and select Settings or press Win + I for the same effect.
  2. Select Update & Security  > Troubleshoot and click on Additional troubleshooters.
  3. Select the type of troubleshooting you want to dothen select Run the troubleshooter.
  4. Follow the instructions on the screen to fix the problem on your PC.

If the Start button is not working on your Windows PCclick the link to read about fixing it.

You can also get clear instructions for file and folder issues by reading our guide on how to get help with File Explorer in Windows.

4. Use Microsoft social media help platforms

You can resolve issues without consulting or contacting Microsoft Support using social media platforms. You can tweet regarding your problem or query to @microsofthelps on Twitter.

Microsoft actually updated this page and now it’s much easier to navigate and get help with any Windows problem.

5. Use Copilot from Edge

  1. Open Microsoft Edge and click on the Copilot icon from the top-right corner of the window.
  2. Type your query at the bottom of the windowpress Enter and wait for the AI bot to write down a solution.

We have left this solution as a last resort because many timessome of the solutions provided by Copilot are not actually accurate or appliable in your situation. Howeverit can be of great help when it provides solutions from well documented sources such as Windows Report.

By following these stepsyou should be able to find the help you need in Windows 10. We also have a guide on how to get help in Windows 11 if you decide to upgrade your OS. You may also be interested in our list of the best troubleshooting tools to fix your PC.

If you need more detailed guidance on any of these stepsfeel free to ask in the comments below.

More about the topics: windows 10

Claudiu Andone

Claudiu Andone Shield

Windows Toubleshooting Expert

Oldtimer in the tech and science pressClaudiu is focused on whatever comes new from Microsoft. His abrupt interest in computers started when he saw the first Home Computer as a kid. Howeverhis passion for Windows and everything related became obvious when he became a sys admin in a computer science high school. With 14 years of experience in writing about everything there is to know about science and technologyClaudiu also likes rock musicchilling in the gardenand Star Wars. May the force be with youalways!

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