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marime's avatar
marime
New member | Level 2
2 years ago

Cannot install app on Windows 11

I cannot install the Dropbox app on my new Windows 11 machine. The regular install file didn't work so I tried using the full install file (Dropbox 173.4.6706 Offline Installer.x86.exe); when that gave me the message "The installer did not complete. Installation has been aborted" I turned off Microsoft Defender Firewallwhich gave me the same "abort" message. I am unable to turn off or modify my antivirus program (CrowdStrike Falcon Sensor) due to IT policies. Are there known issues with CrowdStrike? Or is this a different issue that is unrelated to my antivirus program? Thanks!

 

desktop
Install
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