If you are facing problems and wondering how to get Help with File Explorer in Windows 11/10then this post lists some helpful How-To links as well as built-in support optionsas well as Help DeskSupport or Community forumsand website optionswhere you can get help.
Get Help with File Explorer in Windows 11/10

Useful links to help you get started:
This post will show you how to Open & Use File Explorer.
Once you feel comfortableyou may want to go a step further using these Explorer Tips and Tricks.
Be a keyboard ninja with the help of these Explorer keyboard shortcuts and use them to work faster and better in Explorer!
Once you have got the hang of itfeel free to customize Explorer and make changes to the layoutviewnavigation paneand the size of the files and foldersetc. Using Ultimate Windows Tweaker will make things easy.
These posts will help you if your Explorer crashes or freezes – maybe when you right-click to open Context Menuresize or snap a windowcrashes in a Video folder or simply won’t open! Apart from troubleshooting these issues individuallyusing the Windows File and Folder Troubleshooter is likely to help you too.
If you still need Supportthen the Help options available to you for Explorer are:
1] Use TWC Search bar
Search for your problem citing the specific problem you get or the error you receive using our TWC Search. The chances are high; you will see something helpful. If notyou may request us to develop a tutorial. If we canwe will do it.
2] Use the Contact Support app
Use the built-in Contact Support app to chat with Microsoft. Using ityou will be able to chat online with a Microsoft Answer Tech support staff. Using the appyou can also arrange a call-back.
3] Use Microsoft Answers Forum
You could use the Microsoft Answers Forumswhere Microsoft Support staff and MVPs will try and help you.
You could also check out the services of Microsoft Answer Deska live paid Tech Support siteto chat with a Microsoft support executive.
4] Request EmailChat or Phone support
You can also contact Microsoft Support by email and chat. If a Customer Service Agent is online and available for chat hereyou will see a message to this effect. If notyou will see Instant Chat: Customer Service Agents are OFFLINE messageon the right side. You may then try and visit this page for Chat support. Use this form to email Microsoft. They will contact you back via email.
You can contact Microsoft Customer Support at Phone Number 1 800-642-7676 or at microsoft.com/contactus.
5] Other ways
There are more ways to contact Microsoft Support via phoneetc.including for OEM support.
How to fix File Explorer issues on Windows 11?
To fix File Explorer issues on Windows 11restart Explorer.exerestart your computerupdate Windows to the latest versionand clear cache by launching File Explorer Options and deleting history. You can also run the System File Checker by typing “sfc /scannow” in Command Prompt.
How do I get File Explorer back to normal in Windows 11?
To reset File Explorer to its default view in Windows 11open File Explorerclick the “View” taband select “Options.” Thennavigate to “Change folder and search options,” and within the Folder Options dialoggo to the “View” tabclick “Reset Folders,” and confirm your selection. This will restore the default view settings.
How to resolve File Explorer not responding?
To resolve File Explorer not respondingyou can restart it through the Task Manager. Press Ctrl + Shift + Esc to open Task Managerright-click Windows Explorerand select End Task. Thenclick File > Run new tasktype explorer.exeand press Enter. This refreshes File Explorer without restarting your computer.
Read next: How to Get Help in Windows 11.