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Healthcare Navigation 
Connecting members to the right care at the right time

At Quantum Healthwe believe healthcare navigation is more than just an advocacy or concierge service. It's about guiding members to the best care through AI-powered insightsempathetic Care Coordination and a seamless digital experience. We supportguide and care like lives depend on itbecause sometimesthey do.

Connecting members to the right care at the right time

Dedicated to simplifying the healthcare experience

We advocate for the member by navigating insurance complexitiesclarifying treatment options and facilitating clear communication with healthcare providers. With Quantum Healthmembers receive personalized supportempowering them to make informed decisions and access care with confidence.

OUR SOLUTIONS

One hubendless benefits

Our easy-to-use platform connects all your members’ healthcare benefits and digital toolsmaking it simpler to understandmanage and utilize them. We deliver a comprehensive experience that provides guidance for every healthcare questionneed and concern.

Quantum health app and its features
OUR ENGAGEMENT

Early intervention improves outcomes

Rooted in empathy and backed by AI-driven insightswe engage earlier than any other navigation company in the market. Our empathetic Care Coordinators connect with members and their providers from the start of the healthcare journeyenabling us to:

  • Intercept health journeys before substantial costs occur
  • Guide members to in-networkclinically appropriate care
  • Check benefits eligibility and provide authorizations for providers
  • Improve health outcomes and cost savings
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Care Finder by Embold Health

Better care starts with the right provider

Care Finder by Embold Health helps every member identify the right providers for their specific needs. Built on data from 230 million member journeysthis provider search tool guides members to high-qualitycost-effective care.  

Seamlessly integrated into the Quantum Health experienceCare Finder is available for all clients at no additional costwith buy-up options for those with advanced needs. 

  • Better health outcomes
  • Easier decisions
  • Measurable savings
Embold carefinder
CURATING THE EXPERIENCE

Elevated benefits strategy

We align with your unique goals to help positively impact your organization. Unlike traditional modelsQuantum Health acts as the single point of contact for your HR teamplan membersproviders and other benefits partners. The result is a cohesivecaring experience for your members and organization.

african american man presenting to a group in a meeting setting
Our value

Unmatched results

Quantum Health delivers meaningful results at a consistently highermore holistic level than other navigation providers. It starts with financial return on investment from sustained cost control and claims savingsand extends to productivity gains through a healthier workforce. The result is a comprehensive solution delivering significant value across your organization.

  • 5.5:1 Year 3 ROI
  • 95% client retention
  • 80%+ member households engaged
  • 5.9% Year 1 claims savings
  • 70+ member Net Promoter Score® (NPS®)
african american woman working at a computer