Can only access App Store when phone is connected to WIFI. No access when it’s on mobile data. (Before you ask) Mobile data has already been allowed for App Store in Settings. Please check and fix.

Don’t buy anything from the online store unless you are prepared to forfeit your rights as a customer! My case is that I just misplaced my order for the old iPadI discovered it when Im back home checking my order acknowledgment at night. The order status had already changed to preparing delivery (at Sunday night!). I placed the order at apple (Asia pacific) online shop which is run by bureaucratic Singaporean. Once you place your ordereven though you have a sound reason (they will listen to you but just ignore you)they won’t allow you to cancel or even change your order. The staff will just repeat the terms of the refund policy. They wouldn’t provide any help and even worse they wouldn’t disclose their identities so that you can pursue further. Apple should be ashamed of having the long established bureaucratic Singapore office. I couldn’t believe those staff could survive in the United States customer service! Only buy apple stuff at Apple store which provide excellent customer service!

(HK) The app keeps showing the iPhone 14 Pro 256GB Black in-stock in all stores but once you place an orderit says not available and not allow you to refresh to check on other stores.It’s been happening for a week. I understand that there’s a shortage and people may check out quickly once there’s a stock. Howeverit shouldn’t be saying there’re stocks in all stores at the first place 24/7.Please fix.

Shopping online from this app is the worst shopping experiences ever. I ordered the Hermes watch strap 40mm in pink somehow when I choose the other colour the app redirect to 44mm in blue instead. When payment made I realised the order is wrong however it cannot be amended no exchange (when the product still with Apple) or refund. The only way is that you got to give up the order and pay 15% of your product price as services charge. Apple hotline stuff not helpful at allkeep emphasis its apple policy. No protection to shop here at all.