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Email Accounts

Valid for versions 130 through the latest version

Version:

98

130

Last modified: 2025 August 21


Looking for this interface?
Note:

Your hosting provider can enable or disable this interface in WHM's Feature Manager interface (WHM >> Home >> Packages >> Feature Manager).

Overview

Use this interface to createmanageand delete email accounts for your cPanel account’s domains. You can use an email account to send and receive email messages from your domains.

Note:
  • cPanel & WHM does not support the following features for accounts with temporary domains:

    • Editing DNS
    • Email services
    • Search Engine Optimization

  • For more information about Webmailincluding checking email in your browser and selecting a webmail applicationread our Webmail documentation.

  • For more information on how to set up a default (catch-all) email addressread our Default Address documentation.

  • For more information on how to troubleshoot your email accountread our cPanel Common Questions - Email documentation.

  • To update the email address where you receive cPanel & WHM password reset emails and account notificationsuse the Contact Information interface (cPanel » Home » Preferences » Contact Information).


This interface consists of the following:

  1. Email account quota status.
  2. The search bar and its filters.
  3. Create an Email Account.
  4. Email Accounts table.

Email account quota status

This area of the interface provides details about your email account quotas. It displays the total number of email accounts you can create. It also lists the current number of created email accounts.

  • The infinity icon () indicates that your account has an unlimited quota.
  • The total number of accounts does not include the cPanel account’s system user email account.
  • Your hosting provider manages your email account quotas. Some hosting providers allow their users to purchase quota increases. When this is availablethe interface will display Buy More in this section.

Create an email account

To create a new email accountclick Create. A new interface will appear. It displays the account creation settingsas well as your account’s quota status. For more informationread our Create an Email Account documentation.

Email accounts table

This table lists all the email accounts on your cPanel accountand lets you perform the following actions:

Item Description
Checkbox (empty checkbox icon) Select the checkbox (empty checkbox icon) to select an email account for bulk actions. You can also select all email accounts using the checkbox at the top of this table. For exampleuse this to select several email accountsand then click Delete to remove them.
Note:
You cannot use this action to select the cPanel account’s system user email account.
More (more icon) Click the more icon (more icon) to display more information about an email account. This will display the following information and actions:
  • Restrictions — The account’s restrictionsif any exist.
  • Delete — Click to permanently delete all mail and data for the account. After you click Deletea confirmation message will appear. Click Delete to remove the account.
    Warning:
    • You cannot undo this action.
    • You cannot delete the cPanel account's system user email account.
Account @ Domain Click to perform the following actions:
  • Click Account to sort the list alphabetically by account name.
  • Click Domain to sort the list alphabetically by domain name.
Restrictions Whether there is a restriction for the account.
Storage: Used / Allocated / % Click UsedAllocatedor the percent symbol (%) to sort the table by that item. These labels are the amountthe limitand the percentage of disk space data quota usage.
The actions column Click an action to perform the desired task.

Actions

Action Description
Check Email Click to check an email account’s mail. A new interface will appear that displays the account in Webmail.
Manage Click to edit an existing email account’s quotapasswordand other properties in cPanel’s Manage Email Accounts interface (cPanel » Home » Email » Manage Email Accounts). A new interface will appear.
  • There are two types of email accounts: the Default system user email accountand all other email accounts.
  • There are separate interfaces for both types of email accounts.
Connect Devices Click to configure mail client access in cPanel’s Set Up Mail Client interface (cPanel » Home » Email » Set Up Mail Client). A new interface will appear.

Additional actions

You can perform several additional actions while you use the email accounts table:

  • Use the search bar to find a specific email account. You can also filter the table’s results by one of the following settings:
    Setting Description
    Restricted Display only the accounts with restrictions.
    System User Email Account Display only the cPanel system user email account. The system identifies this account with the Default icon (Default icon).
    • This account’s name is the same as the username that your hosting provider used to create your account.
    • For more information about the cPanel account system user email accountread our Manage Email Accounts documentation
    Exceeded Storage Display only the accounts that are over their storage quotas.
  • Click a column’s heading to sort the results of the table by that heading. The table will sort the list in ascending or descending order.
  • Click the gear icon (Gear icon) to select the number of entries you want to display per page. You can also refresh the table results.