The error message you are encountering"Windows has stopped this device because it has reported problems (Code 43)," indicates that the Bluetooth driver has reported a device failure. This can happen for various reasonssuch as issues with the driver itself or hardware problems with the Bluetooth adapter.
To resolve this issueyou can try the following steps:
- Uninstall and Reinstall the Device: Go to Device Managerright-click on the Generic Bluetooth Adapterand select "Uninstall device." After uninstallingrestart your computerand Windows should automatically reinstall the driver.
- Check for Driver Updates: Ensure that you have the latest drivers for your Bluetooth adapter. You can do this through Device Manager by right-clicking the adapter and selecting "Update driver."
- Check Hardware Connections: If you are using an external Bluetooth adapterensure that it is properly connected. If it is an internal adapteryou may need to check the hardware connections inside your computer.
- Event Log Examination: If the problem persistscheck the event log for any specific error codes that could provide more insight into the issue.
If these steps do not resolve the issueyou may need to consult additional troubleshooting resources or consider hardware replacement if the adapter is faulty.
References: