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Handled with AppleCare
Every AppleCare plan provides one-stop service for your Apple productswith quick and easy repairs for accidents like drops and spills. You’re also covered if your iPhoneiPador Apple Watch is lost or stolen.
Apple Repair and Service
We can help you find an Apple-certified repairperformed by trusted experts who use genuine Apple parts.
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Apple Support on YouTube
Watch videos to get the most out of the latest featuresdevicesand services.
Designing for longevity
At Applewe are always working to create the best experience for our customerswhich is why we design products that last. Designing for longevity is a company-wide effortinforming our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safetysecurityand privacy.
Learn more about Apple's approach to designing for longevitywhich includes access to safe and reliable repairs. View (PDF)
Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacementwe recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple devicewe recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
Be aware of gift card scams
Be aware of scams involving Apple Gift CardsApp Store & iTunes Gift Cardsand Apple Store Gift Cards.