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How to Use WhatsApp Web on BrowsersMacBook and Windows Laptop

Team YCloud
7 Min Read
English


Soafter an exhaustive search over the internetyou're finally here because you want to access WhatsApp on your laptop or desktop without constantly switching to your phoneright?

If the answer to the question isYES!

Then... Well... Congratulation! You're in a good company!

WhatsApp Web really makes it easy to stay connected with your friendsfamilyand customersmanage messagesand even handle business chatsright from your browser or desktop app.

Soin this guidewe’ll walk you through everything you need to know about WhatsApp Web and WhatsApp Business Web!

From the complete setup process (be it on a browser or desktop app) to all its featuresbenefitsand limitationswe'll walk you through everything. Whether you’re using it for personal chats or business communicationthis guide will help you make the most of WhatsApp Web effortlessly.

Sowithout further adolet’s start with understanding "What’s WhatsApp Web"?

What’s WhatsApp Web?

Simply putWhatsApp Web is the browser-based extension of WhatsAppallowing you to send and receive messagesshare mediaand even manage chats straight from your desktop or laptop.

It mirrors your phone’s WhatsApp appmeaning all your conversationsmedia filescontactsand settings remain the same.

But here’s the catch!

You'd still need your phone for it to workprimarily to scan the QR code on the WhatsApp Web screen to log into your WhatsApp account on a computer or laptop. WhatsApp Web will then sync with your mobile deviceensuring you get real-time updatesnotificationsand message history across both devices.

Now that you know what WhatsApp Web islet’s explore its business-focused counterpart i.e. WhatsApp Business Web!

What is WhatsApp Business Web?

Just like WhatsApp WebWhatsApp Business Web lets you chat from your desktop. But since it’s built for businessesit comes packed with powerful tools like Business ProfileQuick RepliesLabelsAutomated MessagesCatalogand Broadcastingmaking customer interactions fastereasierand more professional.

By nowwe have got a fair understanding of what is WhatsApp Web and WhatsApp Business Web. Up nextlet's explore its features.

Features of the WhatsApp Web

WhatsApp Web lets you chatshareand manage conversations straight from your desktop! No more juggling between your phone and computer.

Here are the features that make it super handy:

  • No Phone Needed – Access WhatsApp Web even if your phone is offlinemaking it ideal for businesses operating from desktops or laptops.
  • Multi-Device Support – Stay logged in on up to 4 devices at onceexcluding your phone.
  • Seamless Syncing – Messages and transactions sync across all linked devices in real time.
  • Big-Screen Convenience – Use WhatsApp on a larger display for fastereasier typing.
  • Keyboard Shortcuts – Speed up navigation with handy shortcuts.
  • Auto-Logout After 14 Days – If inactiveyou’ll need to re-scan the QR code to log back in.
  • File & Media Sharing – Send voice messagesimagesvideosand documents.
  • Group Chats – Create or join groups and manage members.
  • End-to-End Encryption – Stay secure with privateencrypted conversations.
  • Search Conversations – Find messagescontactsor groups instantly.
  • Express Yourself – Use emojisGIFsand stickers.
  • Syncs with Mobile – Chats stay updated across devices.
  • Recent Chats – Quick access to your latest conversations.
  • Edit Profile – Update your nameprofile photoand status.
  • Voice & Video Calls (Beta) – Some versions support one-on-one calling directly from your desktop.


Business-Specific Features

  • Business Profile – Add business namelogoand contact info for a professional look.
  • Quick Replies – Save and reuse pre-set responses for FAQs.
  • Labels – Categorize chats (e.g."New Order," "Payment Pending").
  • Automated Messages – Set up welcome and away messages.
  • Catalogue – Showcase products/services directly within WhatsApp.
  • Broadcasting – Send bulk updates to multiple contacts in one go.

Now that you know the featureslet’s dive into why you should use WhatsApp Web!

Why You Should Use WhatsApp Web?

Running a business from your phone can slow things down!

WhatsApp Web lets you manage everything from a desktopmaking communicationcustomer supportand sales more efficient.

Here are the 10 key benefits of WhatsApp Web over the mobile app:

  • Handle customer chats smoothly on a bigger screen.
  • Switch between different apps and tasks without interruptions.
  • Type responses faster with a physical keyboard for better accuracy.
  • Log into your WhatsApp Business account from any browser.
  • View messages clearly with a structuredeasy-to-read interface.
  • Connect WhatsApp with other desktop tools to streamline workflow.
  • Improve team collaboration with screen sharing during support sessions.
  • Keep chats organized using labels for quick access and tracking.
  • Respond instantly with saved quick replies for FAQs.
  • Sync messages across devices for a seamless experience.

Nowlet's get to the point!

How To Use WhatsApp Web in a Browser

To use WhatsApp Web on a browseryou’ll need your smartphone to scan the QR code and authenticate your login. Once connectedyour chats sync instantlyallowing you to manage conversations directly from your computer.

Since the steps vary for Android and iPhonelet’s break them down separately.

How To Log in To WhatsApp Web via an Android Device

Using WhatsApp Web with an Android device is simplebut you’ll need your smartphone to scan a QR code for authentication.

Here’s how to get started:

Step 1: Open WhatsApp Web on Your Computer

  • Open a web browser and go to web.whatsapp.com.
  • A "QR code" will appear on the screen.

​

Step 2: Access Linked Devices on Your Android Phone

  • Open "WhatsApp" on your phone.
  • Tap the "three dots" in the top-right corner.
  • Select "Linked Devices" from the menu.

​

Step 3: Scan the QR Code

  • Tap "Link a Device" on your phone.
  • Use your phone’s camera to scan the "QR code" displayed on your computer screen.

​

Step 4: Start Using WhatsApp Web

  • Once scannedyour chats will sync instantly on WhatsApp Web.
  • You can now send and receive messages directly from your computer.


Pro Tip: Keep both your phone and computer connected to the internet for a smooth experience.


Up nextlet's explore how to log in to WhatsApp Web via an iPhone device.

How To Log in To WhatsApp Web via an iPhone Device

If you're using an iPhoneyou’ll need to scan a QR code to link your WhatsApp account to WhatsApp Web.

Here’s how to do it:

Step 1: Open WhatsApp Web on Your Computer

  • Open a web browser and go to web.whatsapp.com.
  • A "QR code" will appear on the screen.


Step 2: Access Linked Devices on Your iPhone

  • Open "WhatsApp" on your iPhone.
  • Tap "Settings" at the bottom-right corner.
  • Select "Linked Devices" from the menu.


Step 3: Scan the QR Code

  • Tap "Link a Device" on your iPhone.
  • Use your phone’s camera to scan the "QR code" displayed on your computer screen.


Step 4: Start Using WhatsApp Web

  • Once scannedyour chats will sync instantly on WhatsApp Web.
  • You can now send and receive messages directly from your computer.


ProTip: Keep both your iPhone and computer connected to the internet to ensure a seamless experience.


Up nextIs there a WhatsApp Business app for Desktop or Mac?

Is There a WhatsApp Web App for Desktop or Mac?

Yes...!

There is a WhatsApp desktop app for both Windows and Macallowing businesses to manage chats without relying on a browser.

The best part is it offers the same key features as WhatsApp Web but with better performance and a dedicated app experience.

Nowlet’s break it down how you can use WhatsApp Web on Windows and Mac devices.

How to Use WhatsApp Web App on Windows

Before you startensure your system runs on Windows 8.1 or lateras older versions do not support the app.

Before we dive into using the WhatsApp Web App on Windows laptopslet’s first go over how to install it on your system.

How to Download & Install WhatsApp Business on Windows Laptops

Step 1: Open Microsoft Store

  • Click on the Windows icon in the Taskbar.
  • Type "Store" in the search bar and select Microsoft Store from the results.


Step 2: Search for WhatsApp Business

  • In the Microsoft Store search bartype "WhatsApp Business" and press Enter.
  • Click on WhatsApp Business from the search results.


Step 3: Install the App

  • Click Install to download the application.
  • Once installedyou’ll find WhatsApp Business in your taskbar or Start Menu.


Let's now move to discuss how to set up the WhatsApp Business Web on Windows laptops.

How to Set Up WhatsApp Business Web on Windows Laptops

Step 1: Open WhatsApp Business on Your PC

  • Launch the "WhatsApp Business" app on your Windows device.
  • A "QR code" will appear on the screen.


  • Open "WhatsApp" on your phone.
  • Go to "Settings" (If you're using an iPhone) or "Linked Devices" (If you're using an Android).
  • Tap "Link a Device".


Step 3: Scan the QR Code

  • Use your phone’s camera to scan the "QR code" displayed on your computer screen.
  • Once scannedyour "chats will sync instantly"allowing you to manage conversations directly from your PC.


Up nextlet's explore how to use WhatsApp Business Web App on Mac.

How to Use WhatsApp Web App on Mac

Before getting startedmake sure your Mac meets the system requirements. WhatsApp Web App is supported on macOS 10.10 (Yosemite) or later.

Alsobefore we dive into using the WhatsApp Web App on Maclet’s first go over how to install it on your MacBook.

How to Download & Install WhatsApp Business on MacBook

Step 1: Open the Mac App Store

  • Click on the "App Store" icon in the "Dock" or search for "App Store" in "Spotlight (Cmd + Spacebar).


Step 2: Search for WhatsApp Business

  • In the "App Store search bar"type "WhatsApp Business" and press "Enter".
  • Select "WhatsApp Business" from the search results.


Step 3: Install the App

  • Click "Get"then "Install" to download WhatsApp Business.
  • Once installedyou can find it in the "Applications folder" or "Launchpad".

How to Set Up WhatsApp Business Web on MacBook

Step 1: Open WhatsApp Business on Your Mac

  • Launch the "WhatsApp Business" app from your "Applications folder" or "Dock".
  • A "QR code" will appear on the screen.


  • Open "WhatsApp" on your phone.
  • Go to "Settings" (iPhone) or "Linked Devices" (Android).
  • Tap "Link a Device".


Step 3: Scan the QR Code

  • Use your phone’s camera to scan the "QR code" displayed on your Mac.
  • Once scannedyour "chats will sync instantly"allowing you to manage conversations directly from your Mac.

Up nextlet's see how you can stay logged in on WhatsApp Web without iPhone or Android.

How to Stay Logged in on WhatsApp Web Without iPhone or Android

WhatsApp Web automatically logs out if not set up correctly. To avoid thisfollow these steps to stay logged in and use WhatsApp Web independently.

1. Enable ‘Stay Logged In’ on Your Browser

  • When scanning the QR code on WhatsApp Webtick the "Stay logged in on this browser" checkbox before logging in.
  • Always use the same browser profile each time you log in.
  • Ensure your browser does not clear cache or cookies automaticallyor you’ll need to authenticate.


2. Use "Keep me logged in" or enable the "Remember me" feature

Here is how you can enable these options:

  • Open "WhatsApp" on your phone.
  • Go to "Settings" (If you're using an iPhone) or "Linked Devices" (If you're using an Android).
  • Select the device you want to keep logged in.
  • Tap "Keep me logged in" or enable the "Remember me" option.


NowWhatsApp Web remains active on your computereven if your phone is offline.

Up nextlet's see how you can log out from WhatsApp Desktop/Mac App or your phone.

How to Log Out from WhatsApp Web

If you're done using WhatsApp Web or the WhatsApp Desktop Appyou can log out easily from either your computer or phone.

How to Log Out from Your PC or Laptop

  • Open "WhatsApp Web" or the "WhatsApp Desktop App".
  • Click on the "menu icon" (three dots or arrow).
  • Select "Log out" from the drop-down menu.

This will log you out from WhatsApp Web or Desktop on your computer.


How to Log Out from Your Phone

  • Open "WhatsApp" on your "iPhone" or "Android".
  • Go to "Settings" (If you're using an iPhone) or "Linked Devices" (If you're using an Android).
  • Select the "device" you want to log out from.
  • Tap "Log out" to remove access.


This ensures that WhatsApp Web or Desktop is disconnected from your account.

Up nextlet's see what are the differences between WhatsApp Web and Desktop.

What Are the Differences Between WhatsApp WebDesktopand App?

While WhatsApp WebDesktopand Mobile Apps offer similar functionalitiesthere are key differences that affect usabilityperformanceand features.

Below is a detailed comparison:

Feature
​WhatsApp Web (Browser)
​WhatsApp Desktop (App)
WhatsApp Mobile App
Platform
Web browser​
Standalone app for Windows/Mac
Mobile app for iOS/Android
Installation Required?
No
Yes
Yes
Accessibility
Any browser with internet​
Only on installed devices
Mobile-only
Send & Receive Messages
✅
✅
✅
Send Voice Messages
✅
✅
✅
Send Media Files
✅
✅
✅
Broadcasting Messages
❌​
❌
✅
Make Video & Audio Calls
❌
✅
✅
Create Quick Replies
❌
❌
✅
Access Quick Replies
✅
✅
✅
Create Welcome & Away Messages
❌
❌
✅
Add New Labels
❌
❌
✅
Use Keyboard Shortcuts
❌
✅
❌
Create Catalog
✅​
✅
✅
Upload Status
✅​
✅
✅
Create Click-to-WhatsApp Ads
✅​
✅
✅
Add WhatsApp Button to Socials
❌
❌
✅
Campaign Analytics
❌
❌
❌
End-to-End Encryption
✅​
✅
✅
Pricing
Free
Free
Free


Key Takeaways

  • WhatsApp Web is best for quick access via a browser but lacks callingbroadcastingand automation features.
  • WhatsApp Desktop offers better performancekeyboard shortcutsand calling featuresmaking it ideal for heavy users.
  • WhatsApp Mobile App provides full functionalityincluding broadcastingautomationCRM toolsand analytics.

Up nextlet's explore what are the limitations of WhatsApp Web.

What Are the Limitations of WhatsApp Web

While WhatsApp Web is useful for managing messages from a desktopit comes with several limitationsespecially for businesses handling high message volumes or requiring advanced automation.

Listed below are a few limitations of the WhatsApp Web:

1. Device & Multi-Login Limitations

  • Only four devices can be linked at a timemaking team collaboration challenging.
  • One phone number per accountrestricting businesses from scaling support across multiple users.
  • If inactive for 14 dayslinked devices will be logged out automatically.


2. Limited Automation & Scheduling

  • Only basic away and greeting messages can be scheduled.
  • No advanced message scheduling based on eventscampaignsor database triggers.
  • Cannot integrate chatbots to handle FAQssalesor support queries.


3. Broadcast & Messaging Restrictions

  • Broadcast messages can be sent to only 256 recipients at a timelimiting outreach for marketing campaigns.
  • No support for CTA link previewsreducing engagement for shared links.
  • No broadcast list creation or management on the web version.


4. No CRM or Third-Party Integrations

  • WhatsApp Business Web does not integrate with CRM toolsmaking customer tracking and logging tedious.
  • Cannot connect with automation platformsrestricting workflow efficiency.


5. Lack of Analytics & Insights

  • No built-in performance tracking or analytics to measure campaign effectiveness.
  • No way to monitor team productivity or customer engagement metrics.


6. Feature Gaps in Business Communication

  • No internal team collaboration. Cannot assign chats to team members or leave internal notes.
  • No live location sharing or calling users with outdated WhatsApp versions.
  • Cannot delete chats from linked devices if using an iPhone.


While WhatsApp Web is a great tool for small-scale messagingbusinesses that need scalabilityautomationor CRM integration should explore WhatsApp Business API solutions like YCloud for more advanced capabilities.

Let's explore it in detail in the further section.

How to Overcome the Limitations of WhatsApp Web?

If WhatsApp Web feels limitingit’s time to level up!

Managing customer interactions on a larger scale requires more than just four linked devicesa 256-broadcast limitor basic automation. That’s where WhatsApp API comes in.

With WhatsApp APIyou get:

  • Unlimited Messaging – No more 256-recipient broadcast limits.
  • Team Inbox– Allow multiple agents to manage customer chats simultaneously.
  • Advanced Automation – Set up auto-repliesWhatsApp chatbotsand smart workflows.
  • CRM & Third-Party Integration – Sync WhatsApp with your business tools.
  • Message Scheduling – Automate campaignsremindersand follow-ups.
  • Advanced Analytics – Track team and message performanceresponse timesand engagement.

And the best part?

You can get the WhatsApp API directly from YCloud!

If your business has outgrown WhatsApp Webit's time to switch to a solution that scales with you!


TRY YCloud TODAY!

How to Get YCloud?

Kindly click on the Below Banner to book a FREE DEMO and learn more about our product offeringfeatures and pricing plans.

How to Get WhatsApp API?

Built with AI at its coreYCloud is the ultimate WhatsApp marketing and automation solutiongiving you everything you need in one powerful platform.


Now marketsellsupportand scale your business by 10X with YCloud!


👉 Get Your Free DEMO Now 👈


Ready to try? Explore How to Get YCloud for FREE next!

How to Get YCloud for FREE?

It's Simple!

Subscribe to our FREE plan and get a free lifetime experience of YCloud with unlimited messaging API.


[Book a FREE Demo] and see how YCloud can power up your WhatsApp strategy!


🚀 Try YCloud today—and see how effortless WhatsApp automation can be when you have the right partner.

How to Get WhatsApp API?

​

​

Suggested Read:


Case Studies:

Frequently Asked Questions

How do I fix connectivity issues on WhatsApp Web?
Ensure both your phone and computer have stable internet. Refresh WhatsApp Web or clear your browser cache if needed.
Can I make video calls with WhatsApp Web?
NoWhatsApp Web does not support video or voice calls. To make calls from your computeryou’ll need to download the WhatsApp Desktop app.
Can I use both WhatsApp Desktop and WhatsApp Web on the same computer?
Yesyou can log into both the desktop app and the browser versionbut each requires separate authentication. Both will count as linked devices on your WhatsApp Business account.
How many computers can I link to my WhatsApp Business account?
You can link up to 4 devices per account. If you upgrade to a paid WhatsApp Business planyou can connect up to 10 devices.
Is desktop calling possible on WhatsApp Web?
NoWhatsApp Web does not support calling. Howeveryou can make voice and video calls using the WhatsApp Desktop app.
How do you enable WhatsApp Web dark mode?
Go to Menu (three dots) → Settings → Theme → Dark Mode to enable it.
Is view once supported on WhatsApp Web?
Yesyou can view "View Once" photos and videos on WhatsApp Webbut there’s no restriction on taking screenshots.
Can I use WhatsApp Business Web without a WhatsApp Business account?
NoWhatsApp Business Web is an extension of the WhatsApp Business mobile appso you need a WhatsApp Business account to access it.
Can I use WhatsApp Business Web on multiple devices at the same time?
NoWhatsApp Business Web only allows one active session per device. You cannot use it on multiple devices simultaneously.
Can I automate greetings and quick replies on WhatsApp Business Web?
Yesyou can set up automated greeting messages and quick replies to respond faster to customer inquiries.
Can WhatsApp Web work without a phone?
Yesbut only after the initial authentication. You need a phone to link your devicebut once connectedyou can use WhatsApp Web without your phone being online.
Can I use WhatsApp Business Web if I have a personal account?
NoWhatsApp Business Web only works with a WhatsApp Business account. If you have a personal accountyou can use WhatsApp Webbut it lacks business-specific features.
How to import contacts into WhatsApp Business Web?
Any contacts saved on your phone will automatically sync to WhatsApp Business Web—whether you use the browserdesktop appor extension.
How long does WhatsApp Web stay active once logged in?
WhatsApp Web remains logged in for 14 days unless you log out manually.
How can I stay permanently logged into WhatsApp Web?
To stay logged in permanentlydownload the WhatsApp Desktop app and log in using a QR code.
Can I use one WhatsApp account on two devices?
YesWhatsApp allows you to log in on multiple devices simultaneouslybut you must re-authenticate every 14 days from the primary account.
Can I log into WhatsApp Web without scanning a QR code?
Noscanning a QR code is mandatory to authenticate your device and access WhatsApp Web.
How can I secure WhatsApp Web with a password?
WhatsApp Web doesn’t have a built-in password lockbut you can enable two-step verification on your phone or use a browser extension to secure access.
Can I use WhatsApp Web if my phone is broken?
Yesbut only if you were already logged into WhatsApp Web before your phone broke. If notyou’ll need your phone to authenticate.
How do I enable disappearing messages on WhatsApp?
Go to Chat → Contact Name → Disappearing Messages → Select Duration to enable it.
How can I set disappearing messages as the default option?
Navigate to Settings → Privacy → Default Message Timer and choose your preferred time frame.
How do I enable disappearing messages for a specific chat?
Open the chattap on the "contact name"select "Disappearing Messages"and choose a "message duration".
How do I disable disappearing messages in a chat?
Follow the same steps as enabling it but select “Off” instead of a duration.
Is WhatsApp Business Web secure?
Yesit uses end-to-end encryptionbut always log out from shared devices and avoid untrusted networks.
How can I enable notifications on WhatsApp Business Web?
Click on Menu (three dots) → Settings → Notifications and enable desktop alerts.
Can I make calls using WhatsApp Web?
NoWhatsApp Web doesn’t support calls. Use the WhatsApp Desktop app to make voice and video calls.
What are the requirements for making calls on WhatsApp Desktop?
You need a Windows or Mac appa microphone & cameraand a stable internet connection.
How do I remove linked devices from WhatsApp Web?
Go to WhatsApp → Settings → Linked Devicesselect the deviceand tap Log Out.
Is there a WhatsApp Business app for Desktop or Mac?
YesWhatsApp Business is available as a dedicated desktop app for Windows and Mac.
How do I link a device using a QR code on the WhatsApp Business app?
Follow the below steps to link a device using a QR code on the WhatsApp Business app 1. Open WhatsApp Business on your phone. 2. Go to Settings (iPhone) or Linked Devices (Android). 3. Tap Link a Device and scan the QR code on WhatsApp Web or Desktop.
How do I link a device using a phone number on the WhatsApp Business app?
Follow the below steps to link a device using a phone number on the WhatsApp Business app 1. Open the WhatsApp Business app on the new device. 2. Enter your phone number and tap Next. 3. Verify your account using the OTP sent to your phone. 4. Once verifiedyour chats and data will sync automatically.

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