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faq-customer-service

Have Questions?
WE’VE GOT ANSWERS

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CONTACT US

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7 a.m. to 10 p.m. ET

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LIVE CHAT

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Click here
to reach us via chat

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PHONE

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Call Customer Service
at
(800) 927-0047

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CUSTOMER SERVICE

Yes! If for any reasonyou’re not completely satisfiedand you purchased directly from Meaningful Beautyjust return the product containers within 60 days of receiving them for a full refund of the purchase price (less Shipping & Handling) — even if the containers are empty. Any free gifts you received are yours to keep! If you purchased products from another sellerplease click here.

A subscription or “auto-delivery” is a simple way to ensure you get the products you wantwhen you want them. Your favorite Meaningful Beauty products automatically ship to your door. You can also reschedulecustomize or cancel at any time.

For systems: One month after your introductory system shipsyou'll receive your full-sized system every three months.

For single products: Conveniently ships to your door once every three months.

For both systems and single productsyou can manage your subscription online through our dedicated member site. You can also save even more when you add additional products to your shipment. There's absolutely no commitment; cancel anytime or postpone shipments so your favorite products arrive right when you need them.

Get only the products you wantwhen you want them. Your subscription is completely flexible. Create a kit with as few as three products or as many as 15 products. The choice is yours. You can also change the number of items in your kit anytime with ease on our member website or by calling Customer Service.

Meaningful Beauty does not ship outside of the United States and its territories.

With our 60-Day Money-Back Guaranteethe return process is straightforward. Simply return the product(s)even if emptywithin 60 days of receiving them for a full refund of your purchase price (less S&H). Please include a copy of your invoice in the package and send it to the following address:

Meaningful Beauty Returns
6390 Commerce Court
GroveportOH 43125

We suggest that you obtain a Certificate of Mailing from your post office and keep it for your records until your refund appears in your account. Once the returned products have been received in our systemwe will credit your account for the price of the items returned. Refunds will be issued in the manner in which you originally paid (minus Shipping & Handling). Once receivedplease allow seven business days for us to process your refund. We will always do our best to process your return and issue your refund as quickly as possible.

To make changes to any newly created ordersplease contact Customer Service. For changes to an existing subscriptionclick here.

If your order is scheduled to ship within the next business dayyou may not be able to make changes or cancel that shipmentbut you can return your shipment once it's received. If for any reason you're not completely satisfied with your purchasejust return the containers within 60 days of receiptand you'll get a full refund of the purchase price (minus Shipping & Handling)even if the containers are empty.

You can cancel your subscription anytime by accessing our online chat feature or contacting Customer Service.

If your order is scheduled to ship within the next business dayyou may not be able to make changes or cancel that shipmentbut you can return your shipment once it's received. If for any reason you're not completely satisfied with your purchasejust return the containers within 60 days of receiptand you'll get a full refund of the purchase price (minus Shipping & Handling)even if the containers are empty.

CONTACT US

7 a.m. to 10 p.m. ET

LIVE CHAT

Click here
to reach us via chat

PHONE

Call Customer Service
at
(800) 927-0047

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