I was forced to start over again after almost leaving a very long review but just because they cut me off now I must be very blunt and straight to the point. I gave PayPal five stars because I have never had a problem with them in the past,but what I was saying with identity theft being at a all time high I understand that things can happen but when you are passing yourself off as a reputable business you are supposed to rectify any problems that may occur. Case in point I have noticed some very suspicious activities happening with my account especially after someone slipped up and I found after some digging that there are not two but possibly three other people with the same w. I know people have same names all the time but I don’t believe in coincidences back to back if you know my first name you would know that it’s a very unique name and spelled differently anyway same nameageand date of birth. Nothis is a problem I hope PayPal will rectify swiftly because I don’t want to say reckless things but something definitely is wrong and I seriously sincerely hope that the same thing that is happening over in cash app with their company isn’t happening here. Thank you for your patience and understanding

I have an e-commerce shop that offers different ways to pay. All different payment methodsbut PayPalgoes automatically into my account. PayPal will charge a fee for using them. Automatically put limitations if you’re a new accountuntil you give them all the necessary documents to prove who are and what you do. And even with those limitations taken offthey hold your money because you’re new. You can even be a long time customer but if you haven’t sold in awhile or some other silly reasonyou’ll run into this problem as well. Not only will they keep your moneybut apparently my product doesn’t qualify for their sellers protection program. So basically not only do I not get paidbut if the customer decides to claim they never received the package just so they can get their money back while keeping my product (because people like that do exist) or somebody did in fact steal their packageI’m left without paywhile suffering loss of productsand can’t be protected from it. And supposedly you have to check off their list of things they want you to do in order to receive those “privileges”. Also no customer is going to want to wait for you to get their money and then send the product. So I either have to have faith in this customersend the product anyway ahead of timeand hope PayPal will release the money in 24 hours. That’s one way of getting your money fasterbut it’s not even guaranteed. Terrible service.

1) It’s really hard to get to someone when there’s a problem. 2) it can take a long time for a transaction to clear even if it’s already cleared your bank but they act like it hasn’t cleared the bank. 3) it will put out error messages that really have no meaning but say try again. I tried again and again only to find out they out a 72 hour block on transfers without notifying me - it looks like because I was on Microsoft defender VPN. BUT each time I tried again as their error message said to doit reset the 72hour counter for the block they didn’t notify me I was on. After waiting for a real person to get back to methey didn’t know why exactly I was on a block and other than it looked like I was away from home. 4) Resolution center doesn’t have enough choices to cover the problems. 5) AI help is a regurgitative waste of time. 6) regular help is a repetitive waste of time. 7) they get to float my money longer for their benefit. 8) Support isn’t consistent with their answer and vary from person to person. 9) don’t use for crypto because they say they have no controls on their system to when transaction fail and trigger hood times not how long those hood time can be so if an attempt is made while on hold the hood can be extended. In my case it’s been over a week to try and transfer out some crypto but the indefinite hold has allowed the value to drop below what I needed it to be and still falling. Can’t sell it or transfer it.

not only did paypal mark it as suspicious to log into my OWN accounteven when i submitted all my information (which i checked was in there) my account was suddenly permanently limitedand i did not have any money in itbut i needed to close it for a certain bankand i decided to check why such a thing was doneand found out some ‘person’ named ‘Alma Chamberlain’ was using my information alongside theirs. i obviously went to close the accountbut guess what? paypalwith their excruciatingly slow website that froze even after their own notification came upwouldn’t let me close my accountleaving this random ‘person’ with full access to all the banks and cards linked to it i still use someplace in Ohio. after all thisi went to just log into my current account that uses a different social emailand i gave the face id activatedand for some reason it struggled to recognize me in proper lighting looking directly at itso i entered the password insteadwhich was correctand all of a sudden paypal locks me out of that accountand says it was ‘suspicious’and that account does in fact have funds in it (which paypal wouldn’t let me transfer anyway because of the old one i tried to close) so now i will go lock all of my accountssolely because paypal has been more of a disservice to me than even close to helpfuland all this is surface leveli’ve even left out details. paypal is too internally flawed to make a proper banking app.