We are here
to help!
Our Customer Service Department business hours are 7 a.m. to 7 p.m.Monday through Friday except holidays. We also offer account self service functions that are available 24/7.
If you need assistance with setting up your online accountplease reach out to Customer Service using the numbers listed below.
Arkansas and Texarkana: 800-992-7552 Oklahoma: 866-275-5265
Availabilitypersonalized carelisteningthe support you needand issue resolution. At Summitwe're customer-centric and strive to offer these attributes to every customer we serve. When you contact usour goal is to ensure issues are resolvedand customer needs are met to their fullest.
Log in or Create an Online Account on Our Customer Web Portal
Online self-service is just a click away! You can pay your bill and so much more. Sign up for AutopayAverage Monthly Billingor Paperless Billing. Have complete access to your account from any device through our secure Customer Web Portal. Enroll and pay with your checking and savings account with no fee added. You can also pay with VisaMasterCardDiscoverPayPal; PayPal CreditVenmo and Amazon Pay. Please know a convenience fee of $2.60 will apply.
Need to report loss or damage to us?
If you believe that Summit Utilities may have some responsibility for causing a loss or damage that you have experiencedor if you would like to report loss or damage to Summit Utilities facilitiesplease contact our customer service team to assist you.
Arkansas and Texarkana: 800-992-7552 Oklahoma: 866-275-5265
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