We are here
to help!
Our Customer Service Department business hours are 7 a.m. to 7 p.m.Monday through Friday except holidays. We also offer account self service functions that are available 24/7.
We’re working to provide as much information as possible to help customers navigate setting up their accounts and accessing our online customer portal. If you find yourself in need of speaking with a Customer Service representativeplease reach out using the numbers listed below.
Arkansas and Texarkana: 800-992-7552 Oklahoma: 866-275-5265
Hear from Fred Kirkwoodour Chief Customer Experience Officeras he talks about the importance of customer service at Summit.
Availabilitypersonalized carelisteningthe support you needand issue resolution. At Summitwe're customer-centric and strive to offer these attributes to every customer we serve. When you contact usour goal is to ensure issues are resolvedand customer needs are met to their fullest.
Contact Us
Our team is happy to assist you by phonesocial mediaand by utilizing "My Online Account" messages through our secure Summit portal.
Please explore our helpful resources on this site to guide you through setting up an online account and accessing your natural gas account information with Summit Utilities. By exploring our websiteyou’ll be able to obtain your new account numberexplore FAQslearn about various ways to pay your billand more.
Our Customer Service Department business hours are 7 a.m. to 7 p.m.Monday through Friday
Arkansas and Texarkana: 800-992-7552 Oklahoma: 866-275-5265
Need to report loss or damage to us?
If you believe that Summit Utilities may have some responsibility for causing a loss or damage that you have experiencedor if you would like to report loss or damage to Summit Utilities facilitiesplease contact our customer service team to assist you.
Arkansas and Texarkana: 800-992-7552 Oklahoma: 866-275-5265
Call Before You Dig
Homeowners and contractors must call 811 before undertaking any excavation or digging projects. Calling 811 is safefreeand the law.
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Stay Connected
Get your new account number.
All Summit customers will receive a new account number. Use this secure webpage to get your new account number.
Login to our new portal.
Did you have a previous online account with CenterPoint Energy? Use the same credentials to access your account.
*The first time you log in you’ll be prompted to change your password.
Create an account.
New to online portal management? Access an array of features to manage your account 24/7. Online self-service is just a click away!
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