MyGov
MyGov is an innovative platform launched to ensure citizens’ engagement in decision making by the Government so that the goal of “Good Governance” for building India is achieved. MyGov has been established as Government of India’s Citizen Engagement Platform which collaborates with multiple Government bodies/ Ministries to engage with citizens for policy formulation and seeks the opinion of people on issues/ topics of public interest and welfare.
MyGov platform is a unique first of its kind participatory Governance initiative involving the common citizen at large. The idea of MyGov brings the Government closer to the common man using online platformscreating an interface for healthy exchange of ideas and views involving the common citizen and experts with the goal to contribute to the social and economic transformation of India. Since its launch on 26th July 2014by Hon’ble Prime MinisterShri Narendra ModiMyGov has more than 30.0 million registered users as on 31st March 2023. Almost all Government Departments leverage MyGov platform for their citizen engagement activitiesconsultations for policy formulation and also to disseminate information to citizens for various Government schemes and programs.
Be an active partner in nation-building
- Make your Opinion Count
- Online and Onground Tasks
- Updates,Experiences and MyGov Impact
- Group-centric and National Themes
- Dialogue with decision makers
The MyGov India platform is designed to be accessible to all citizenswith features such as GroupsDoDiscussPollSurveyTalkQuizPledgeInnovative ChallengesCampaignsPodcastMediaas well as the ability to submit suggestions and feedback directly to various government departments and ministries.
The MyGov India project has been successful in engaging citizens across the countrywith over 3 crore registered users and more than 55 lakh comments14 lakh task submissions2 crore participation in quiz1.5 crore pledge taken and 20 lakh votes in polls received on various topics. The platform has played a significant role in shaping government policies and initiativesand has been praised for its innovative approach to citizen engagement and participation. In addition to this the platform gets more than 10,000 posts per week on various issues which are analysed and put together as suggestions for the concerned departments who can transform them into actionable agenda. Groups and creative corners are an important part of MyGov.
In addition to the MyGov platformthere are currently 22 MyGov state instances in various states of India. These state instances are designed to provide a platform for citizens of each state to engage with their respective state governments and contribute towards the development of their states. Through the MyGov state instancescitizens can access information about state-level policies and initiativesparticipate in online discussions and forumsshare their feedback and ideasand connect with government officials. The state instances also provide a range of services such as online consultationsdiscussion forumspolls and surveysand a feedback mechanism for citizens to voice their concerns and opinions.
The 22 states where MyGov state instances are currently operational are Arunachal PradeshAssamChhattisgarhDadra and Nagar Haveli & Daman and DiuGoaGujaratHaryanaHimachal PradeshJammu and KashmirJharkhandKarnatakaLadakhMadhya PradeshMaharashtraManipurMizoramNagalandRajasthanTamil NaduTripuraUttar Pradesh and Uttarakhand. These state instances have been instrumental in promoting citizen engagement and participatory governance at the state leveland have received widespread recognition and appreciation from citizens and policymakers alike.
Technology Brief of MyGov
MyGov India leverages several technologies to facilitate citizen engagement and participation in governance. Here are some of the key technologies used by the platform
- Web and Mobile Applications: MyGov India is accessible via its website (mygov.in) and mobile applications available for both Android and iOS devices. The platform is designed to be user-friendly and accessible to citizens from all walks of lifeincluding those living in remote areas with limited internet connectivity.
- Social Media Integration: MyGov India integrates with social media platforms like FacebookTwitterInstagram and YouTube to reach a wider audience and engage with citizens through their preferred channels.
- Analytics and Reporting Tools: The platform uses analytics and reporting tools to track user engagementanalyse user feedbackand generate reports for policymakers and government departments.
- Content Management System (CMS): MyGov India uses a content management system to manage its website and mobile applications. The CMS enables the platform to createpublishand manage content across multiple channelsincluding social media.
- Artificial Intelligence (AI): MyGov uses AI-powered chatbots to answer citizens’ queries and provide them with relevant information. The chatbots are designed to be interactive and engagingmaking it easier for citizens to navigate the platform.
- Cloud Computing: MyGov is hosted on cloud serverswhich provide high scalabilityreliabilityand security. This ensures that the platform is accessible to citizens 24/7 and can handle large volumes of traffic during peak periods.
- API Gateway – MyGov uses an API gateway that sits in front of APIs and acts as a single point of entry for a defined group of micro-services or APIs. In addition to accommodating direct requestsit is also being used to invoke multiple back-end services and aggregate results. Gateway performs AuthenticationSecurityTraffic ControlCachingLoggingAnalyticsMonitoring and much more. It can run completely independentlyrequiring only MongoDB and Redis to be effectiveand it can scale horizontally.
- Single-Sign-On (SSO): MyGov provides a Single Sign-On (SSO) feature for its web and mobile app that allows users to access all MyGov applications and services with a single set of login credentials. Once you have signed inyou will be able to access all the available MyGov applications and services without the need to sign in again.
- Overallthe microservice architecture used by MyGov India is a modern and efficient way of building scalable and robust digital platformsand it has several benefits over traditional monolithic architectures.
OverallMyGov India’s technology stack is designed to create a seamless user experience and facilitate citizen engagement in governance. The platform’s use of modern technologies ensures that it can adapt to changing user needs and scale up to meet the demands of a rapidly growing user base.
One of the key features of MyGov platform is that it is available in 12 different languagesincluding EnglishHindiAssameseBengaliGujaratiKannadTamilTeluguMalayalamPunjabiMarathiOdia.
API Gateway Components of MyGov
- Client
- Rate-Limiting
- Authentication
- Transformations
- Caching
- Logging
- and More
- MyGov API Gateway
- API Public
- API Partner
- API Private
- API Partner
- API Public
Overall Architecture of API Gateway and Dashboard
- Internet
- Load Balancer
- TYK API Gateway
- Origin Services
- Load Balancer
- TYK Dashboard/Portal
- TYK API Gateway
- Redis
- TYK Pump
- MangoDB
For more informationplease visit: https://www.mygov.in/
