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Contact us

We're here to help you 24 hours a day7 days a week. See below for the variety of ways we can support you.

Self service

Manage your account online by registering or logging in or use the Barclays US app at the Apple App Store or Google Play Store to perform the below and more:

Download Barclays US App

 

Or text the word MOBILE to 60956

Message and data rates may apply

  • Make payment
  • Set up repeat/automatic payments
  • Check your balance
  • View minimum payment and your due date 
  • View most recent payments 
  • Check available credit
  • Review Rewards 
  • Transfer a balance
  • Report Lost or Stolen Card/Fraud
  • Change your PIN
  • Check credit card transactions
  • Dispute a charge
  • Order a replacement card
  • Add Authorized User
  • Lock Card
  • Enroll in Paperless Statements 

Phone

We want to hear from you. Please find the number below that best matches your need and give us a call.

Servicing Phone Numbers by Product

Servicing Phone Numbers by Banking Product

 

Have a quick question?

Connect with us on social media but please do not include any sensitive account information.

Reach us on social-icon-x.svg @AskBarclaysUS

Cardmember communications

Our cardmembers can send secure messages to protect their account information. To send us a secure messagesimply log in to your account and select contact us. To view your messageslog in to your account and select the new messages link.

Complaint policy

You can register a complaint with us using the contact information below:

By U.S. Mail:
Card Services
P.O. Box 8801
WilmingtonDE 19899-8801

By Phone:
866-225-9725

View the full policy

Mail

We’re happy to accept your written correspondence as well. Belowyou can find the address that best suits your need:

  • General Correspondence

    Card Services

    P.O. Box 8801

    WilmingtonDE 19899-8801

  • Credit Card Billing Disputes

    Card Services

    P.O. Box 8802

    WilmingtonDE 19899-8802

  • Credit Bureau Disputes

    Card Services

    P.O. Box 8803

    WilmingtonDE 19899-8803

  • Credit Balance Refunds

    Card Services

    P.O. Box 8746

    WilmingtonDE 19899-8746

  • Credit Card Payments

    Card Services

    P.O. Box 60517

    City of IndustryCA 91716-0517

     

    Card Services

    P.O. Box 13337

    PhiladelphiaPA 19101-3337

  • Overnight Credit Card Payments

    (Using specific labels and envelopes through UPSMail Boxes Etc.FedExU.S. Mail)

    Remitco

    Card Services

    Lock Box 60517

    2525 Corporate PlaceSuite 250

    Monterey ParkCA 91754

     

    (Using specific labels and envelopes through UPSMail Boxes Etc.FedExU.S. Mail)

    Remitco

    Card Services

    Lock Box 13337

    400 White Clay Center Drive

    NewarkDE 19711

  • Physical Address

    Barclays Bank Delaware

    125 South West Street

    WilmingtonDE 19801