Guidance for retiring Microsoft Search in Bing for your organization

As of March 312025work and school search through Bing.com is retired. This change is being made as Microsoft streamlines search experiences to focus on enhancing core productivity tools.

While Microsoft Search is no longer available on Bingthe core Microsoft Search experience remains accessible through M365.cloud.microsoft (formerly Office.com and Microsoft365.com) and SharePoint Online. Users can also still find people in their organizationfilesand SharePoint sites using the Edge for Business address bar and Windows search box. Each of these entry points routes them to a Microsoft Search experience.

These changes also apply to users in organizations with education service plans that use Bing's experience designed for searching school. Some school search featuresincluding answers about classes and upcoming assignmentsare discontinued.

What's changing?

Users can find work and school search results on M365.cloud.microsoft and SharePoint Online rather than on Bing.com. Likewisethe Microsoft Edge for Business address bar and the Microsoft search box send users to work and school results on M365.cloud.microsoft rather than Bing.com. Bing's dedicated pages for work results (the "Work" tab) and school results (the "School" tab) are retiredso M365.cloud.microsoft and SharePoint Online are the new homes for Microsoft Search. Search boxes that IT admins configured to point to Microsoft Search in Bing no longer provide work results. People who go directly to or have bookmarks for www.bing.com/work are sent to M365.cloud.microsoft through June 302025.

Some Microsoft Search answers are no longer availableincluding floor plansQ&As and location answers. Recommended bookmarks are also retired.

When and where did these changes take place?

Microsoft Search in Bing is retired in all regions worldwide as of March 312025. It's retired on all devicesincluding mobile.

Where can users search for work and school answers?

M365.cloud.microsoft (formerly Office.com and Microsoft365.com) and SharePoint Online are the new homes for Microsoft Search. Users of Bing.com in Edge may see a banner redirecting them to M365.cloud.microsoft if their search terms indicate a high likelihood of being work-related. The address bar in Edge for Business and the Windows search box also continue to deliver work and school search resultswith some adjustments detailed here:

Microsoft 365 Copilot Search for work and education

Even though Microsoft Search in Bing is retiredMicrosoft 365 Copilot Search is now available to quickly find relevant results from your organization. Copilot Search is an AI-powered universal search experience optimized for your organization. It's a unified search across all applicationsmeaning it delivers comprehensive insights into your organization's data by interpreting content across Microsoft 365 applications as well as non-Microsoft data sources.

Copilot Search is available to users with an eligible Microsoft 365 Copilot license at no additional cost. It can be accessed through the Microsoft 365 Copilot app on desktopweband mobile platforms. Users without an eligible Microsoft 365 Copilot license can access Microsoft Search in the Microsoft 365 Copilot app.

Learn more about Microsoft 365 Copilot Search.

Edge address bar

After March 312025the Microsoft Edge for Business address bar sends users to work results on M365.cloud.microsoft rather than Bing.com. Users of the address bar can continue to find work-related documentsbookmarksand people in suggested results—clicking on these suggestions takes users to work results on M365.cloud.microsoft. Users can also type "work" in the address barhit the tab keythen type in their work-related query to get work results on a M365.cloud.microsoft page. Work search results continue to include documentspeopleand bookmarks.

Changes to the Edge address bar policy

The AddressBarMicrosoftSearchInBingProviderEnabled policyused to configure Microsoft Search in Bing results in the Edge for Business address baris being retired in May 2025. The new policy to replace it is AddressBarWorkSearchResultsEnabled. This policy is now availableallowing admins to configure the display of work suggestions in the address bar.

Windows search box

The "Work" scope is being retired in the Windows search boxand there's no longer company-specific branding (the "Commercial Gleam"). Howeverusers can still find work files from both the "All" scope and the "Documents" scope. Additionallyusers can find people through the "All" and "People" scopes.

What actions are required for customers?

• Help users transition to the Edge for Business address barthe Windows search boxM365.cloud.microsoftor SharePoint Online as entry points to Microsoft Search. Customers can add these entry points to favorites or the favorites bar in Edge for Business as a helpful alternative pathway. Admins can easily set favorites in Edge for Business for their organization—see details here.
• Inform your users how to use the Edge address bar to perform work searches. Get details here

What's happening to the "Work" or "School" tab?

Users who go to Bing after March 31and were previously logged in to Bing with their Entra ID accountmay continue to see the "Work" or "School" tab. If they click on either of these tabsthey're redirected to m365.cloud.microsoft to complete their search. This experience is based on the user's cookies. Soif a user clears their cookies or gets a new browser or machinethey may no longer see these tabs. Visiting bing.com/work restores the "Work" or "School" tab.

How do these changes affect users in educational organizations?

Users in organizations with education service plans can search for school resources through m365.cloud.microsoft (formerly Office.com and Microsoft365.com) and SharePoint Online. They can also still find people in their educational institutionfilesand SharePoint sites using the Edge for Business address bar and Windows search box. Each of these entry points routes them to a Microsoft Search experience. Some education search featuresincluding answers about classes and upcoming assignmentsare discontinued.

What's happening to SafeSearch?

If you set the search experience for your organization to "School search," SafeSearch was set to Strict by default. You can ensure that your users continue to have SafeSearch set to Strict after the Microsoft Search in Bing retirement—just map www.bing.com to strict.bing.com at a network level. For more informationsee Blocking adult content with SafeSearch or blocking Chat.

Why is this announcement important?

Daily productivity can depend on the ability to search for filespeopleintranet sitesand more. We understand that the retirement of Microsoft Search in Bing may create some disruption in efficiency. Howeverusers can continue to access Microsoft Search through m365.cloud.microsoft (formerly Office.com and Microsoft365.com) and SharePoint Online.as well as the Edge for Business address bar and Windows search box.

Why is this happening?

Customer productivity is our mission and making work search a better experience remains a priority for Microsoft. We hope to better serve you through Microsoft Search in the core productivity experiences of M365.cloud.microsoft and SharePoint Online. We’re also continuing to explore new ways to improve the experience and make work search more discoverable.

What happens if I linked my Entra ID and Managed Service Account (MSA)?

You may have linked your Entra ID account (work or school account) and your MSA account (personal account) to earn points when you search on BingEdgeand MSN. If you linked your accountsthey remain linked. You continue to earn points on BingEdgeand MSN if your accounts are linked. When you're on Bingyou need to log in with your MSA account to continue to earn.

If you no longer wish to have your accounts linkedsee these instructions for unlinking your accounts.

If you want to redeem your Rewards pointsyou can do that via the Rewards dashboard.

Find answers to other questions about Microsoft Rewards.

Can customers try to opt out of this change?

Nocustomers can't opt out of the change. Microsoft Search in Bing is retired in all regions worldwide as of March 312025. It's retired on all devicesincluding mobile.

What's happening to bookmarks?

Editorial bookmarks (bookmarks that an IT admin has curated) continue to work on the other Microsoft Search entry points. These entry points include M365.cloud.microsoftSharePoint Onlineand the Edge for Business address bar.

Microsoft Search no longer recommends bookmarks based on an organization's SharePoint links.

Some organizations set their recommended bookmarks to automatically publish. Automatically published bookmarkswhich currently only appear in Microsoft Search in Bingare no longer visible after March 31. If your organization automatically publishes recommended bookmarksand you'd like those bookmarks to be visible on other Microsoft Search entry pointsyou must manually publish them before April 302025. This date is intended to give you a little extra time after the March 31 retirement of Microsoft Search in Bing. You can also export your recommended bookmarks by April 30 if you want to keep thembut don't want to publish them.

Learn more about managing bookmarks.

What's happening to search query history?

Work or school search history on Bing.com is no longer available as of March 312025. There's no control available for IT admins to download search terms on behalf of users.

Does this impact all tenants?

Yesall tenants who have access to Microsoft Search in Bing are affected.