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Alumni Network FAQs

Alumni Network FAQs

REGISTRATION & MEMBERSHIP

What is the Bank of America Alumni Network and why should you join?

Bank of America values the contributions all current and former employees have made toour organization and for our clientscommunitiesand each other. The Bank of America Network was created in 2022 to provide a platform where former colleagues connectlearn the latest Bank of America news and insightsaccess discounts and explore career opportunitieslocal eventsand volunteer opportunities.  

Who is eligible for the Bank of America Alumni Network?

You are eligible to join the Bank of America Alumni Network if you are a former employee of Bank of Americaor a predecessor companyand are eligible for rehire. At this timeformer contractors and interns are not eligible to join the network. 

I am retiring/planning to leave Bank of America sooncan I register for the Bank of America Network now?

If you plan to retire or leave Bank of America within the next 1-2 monthsyou may register to join the Bank of America Alumni Network at any time; howeverwe will not be able to review and process your registration until after your official termination date. 

How do I join the Bank of America Alumni Network?

To join the Bank of America Alumni Network visit https://alumni.bankofamerica.com and click the “Register” button. You will be asked to review and consent to the Terms of UsePrivacy Noticeand to complete several required questions to assist us in the verification of your past employment with Bank of America. In addition to the required fieldsthere are optional questions (e.g. person number) that are helpful to easily locate your employment record and process your registration quickly. 

How long does it take for my registration to be reviewed and approved?

Once your registration is submittedan email will be sent to acknowledge your registration and provide details for next steps. If you are a former employeeyour registration will be reviewed and processed within 3 business days. 

If you are a current employee who is planning to retire or leave Bank of Americayou will receive a response to your registration within 3 business days from your termination date. 

I received my approval and I’m an official Bank of America Alumwhat do I do now?

Access the homepage and select “Log in”. Enter your User ID and Password. Check out your profile and consider what additional information you would like to share and complete those fields accordingly.

 

Please notethe more information you providethe better we can tailor our messaging and activities for you. If you have questions pertaining to how your data is protected and may be usedplease refer to the Bank of America Alumni Data Privacy Notice.

PROFILE & DIRECTORY

Where does my profile appear?

Your profile is visible on the Alumni Network Directory page of the Alumni Network platform and is only accessible to other verified alumni members and the Bank of America Alumni Network team who are current employees of Bank of America.

How do I make my profile hidden or visible to others?

Your profile will be visible to other verified alumni members; howeveryou do have the option to hide certain fields if you prefer to only share certain details.

How do I find other Bank of America alums on the platform?

Visit the Alumni Network Directory page and enter your search criteria in the search bar. You may search for a former colleague’s first and/or last nameLine of Businessmost recent Bank of America work location (citystateor country).

 

To connectselect the alumni’s profile image or name. If their contact information is sharedit will be visible to you. 

Why am I unable to find a former colleague within the Bank of America Alumni Network platform?

Your former colleague(s) must also register to join the network.

SUPPORT

I joined the Alumni Network before Feb 152026. What do I need to do to access my account on the new platform?

The new Bank of America Alumni platform delivers a seamlessBank of America–branded experience designed to keep our Alumni informed and connected. All Alumni Network members were moved to the new platformso there are just a few easy steps you will need to follow to access your account. 

 

Sign in to the new site and app:

 

  1. Visit https://alumni.bankofamerica.com
  2. Enter the email used for your original registration
  3. Request a one-time verification code
  4. Create a new password and complete your sign-in

 

On your first visityou may be asked to acknowledge our Data Protection Notice before entering the site.

 

If you have any questionsyou can contact us at [email protected].

I do not remember my password; how do I access the platform?

To reset your passwordplease visit the Log in page and click the Reset password/Forgot ID link.

How do I contact the Bank America Alumni Network Support team?

Please send an email to [email protected]. In generalyou may expect a response within 24-48 hours. 

How do I ensure that I receive emails from the Bank of America Alumni Network ([email protected])?

To ensure you receive emails from the Bank of America Alumni Network and they do not go into your junk folderplease add [email protected] to your email Safe Sender list. 

I would like to delete my profile from the Bank of America Alumni Network platform. What steps do I need to take?

We regret to see you go. Please send an email to [email protected] and request for your profile to be deleted. 

How do I unsubscribe or resubscribe to receive Alumni Network communication?

Please send an email to [email protected] requesting to add or remove your email address from Alumni Network communications.

CAREERS

I am interested in returning to Bank of America. What steps do I need to take?

All roles available to external candidates are posted on the Bank of America Careers website at careers.bankofamerica.com. We are always thrilled to consider candidates with a history of strong performance at the company. 

Still have questions?

Please visit our Contact us page.