Online Banking
Access and manage your Eglin FCU accounts securely and conveniently no matter where you are or what time of day it is.
sign up for Online Banking accessIn addition to viewing your account and account historyyou may also schedule transferspay billsset up alertsexport account historiesupdate your personal informationview cleared checksorder checks and more. Online Banking requires Eglin FCU membership and a valid current email address.
Overview of Online Banking Features:
- View account summariescleared checksloan payment history and detailed transaction history.
- Transfer funds to your other account suffixesjoint accounts* or other Eglin FCU member accounts or loans (if you have their account number and suffix).
- Transfer funds from your external accounts to make your Eglin FCU Mastercard payment or pay your Eglin FCU loan (excludes Eglin FCU mortgage payments). The initial setup takes several days.
- Sign up to access your free credit score & report and receive offers based on your current credit and credit products.
- Sign up for Bill Payerfree with three completed transactions per month.
- Sign up for eStatementsset up email alerts and order checks.
- Update your contact informationusername and password.
- Send secure messages to Eglin FCU with questions or comments.
*You can access joint accounts with a Cross Account Authorization. For additional informationvisit a branchcontact Member Services by email or call 850.862.0111Option 4during business hours.
Online Banking Requirements
Online Banking requires membership with Eglin FCUInternet accessand a current supported browser. You must have a valid email address and keep it current so that we can notify you quickly with important information regarding your account. We will not share your email address with anyone without your consent. If you do not access your account online within a 15-month period your access will be locked and you will need to use the "forgot password" feature on the login page of our website at eglinfcu.org/login to unlock your account.
Make deposits without visiting a branch.
Our debit and credit cards can be used in conjunction with Apple PayTMSamsung Pay® and Google PayTM.
Frequently Asked Questions
How do I recover my username?
If you have forgotten your username for Online Banking and the Mobile Appplease visit https://www.eglinfcu.org/login/ and select "forgot username." You will then be asked to enter your account numberbirth date and the email address you have on our system. After submitting this informationyou will receive an email with your username. If you do not receive the email with your usernameplease check your junk/spam email folder
If you have forgotten your username for Online Banking and the Eglin FCU Mobile Appplease visit the login page of our website at https://www.eglinfcu.org/login/ and select "forgot username." You will then be asked to enter your account numberbirth date and the email address you have on our system. After submitting this informationyou will receive an email with your username. If you do not receive the email with your usernameplease check your junk/spam email folder.
How do I reset my password?
To reset your Online Banking and Mobile App passwordplease visit https://www.eglinfcu.org/login/ and select "forgot password." You will then be asked to enter your usernamebirth date and the email address you have on our system. After submitting this informationyou will receive an email with a link to reset your password. If you do not receive the email with the link to reset your passwordplease check your junk/spam email folder.
To reset your Online Banking and Mobile App passwordplease visit the login page of our website at https://www.eglinfcu.org/login/ and select "forgot password." You will then be asked to enter your usernamebirth date and the email address you have on our system. After submitting this informationyou will receive an email with a link to reset your password. If you do not receive the email with the link to reset your passwordplease check your junk/spam email folder.
I am locked out of Online Banking and Mobile App. How do I unlock the service?
If you are locked out of Online Banking and the Mobile Appplease visit https://www.eglinfcu.org/login/ and select "forgot password" to unlock your account. You will then be asked to enter your usernamebirth date and the email address you have on our system. After submitting this informationyou will receive an email with a link to reset your password. If you do not receive the email with the link to reset your passwordplease check your junk/spam email folder.
If you are locked out of Online Banking and the Mobile Appplease visit the login page of our website at https://www.eglinfcu.org/login/ and select "forgot password" to unlock your account. You will then be asked to enter your usernamebirth date and the email address you have on our system. After submitting this informationyou will receive an email with a link to reset your password. If you do not receive the email with the link to reset your passwordplease check your junk/spam email folder.
How do I log in to Online Banking or the Mobile App?
Access to Online Banking and the Eglin FCU Mobile App must first be established in order to log in and access your account. Apply for Online Banking access by selecting "Online Banking" on our Applications & Forms page. If you are still having trouble logging inor need further assistanceplease contact us via secure emailphone or visit a branch.
Up to 24 months of transaction historyincluding loan payments and deposit historycan be viewed within Online Banking and the Mobile App.
Can I view transactions for a specific date range?
Up to 24 months of transaction historyincluding loan payments and deposit historycan be viewed within Online Banking and the Mobile App.
Up to 24 months of loan payment history can be viewed in the Mobile App and Online Banking. Up to 24 months of transaction history can be viewed in the Mobile App and Online Banking. Up to 24 months of deposit history can be viewed in the Mobile App and Online Banking. Up to 24 months of withdrawal history can be viewed in the Mobile App and Online Banking.
Is the Mobile App secure?
The Eglin FCU Mobile App uses TLS 1.2 protocol to communicate securely throughout the entire process of accessing your accounts.
What will happen if I forget to logout?
Your login session for both the Mobile App and Online Banking is active for 20 minutes. Activity during the session does not extend this time limit. While we advise you to log out or close the app once you have finished your tasksthe system will automatically log you out after the 20-minute mark for your security.
What browsers does your Online Banking platform support?
Our Online Banking platform is supported by most modern browsers such as ChromeEdgeFirefox and Safari. We recommend keeping your operating systemfirewall softwareantivirus softwareantimalware software and browser updated to the latest version for the safety of your personal information and to ensure you do not have any interruption of service.
How do I transfer funds to another member?
To transfer funds to another member using Online Banking or the Mobile App you will need to know their account numberthe first two initials of their last nameand the account suffix they wish to have the funds deposited into. Please note: When performing a member to member transferthe abbreviation for the account suffix must be enteredfor instance Regular Share Savings is "S1" and Premium Checking is "S9."
You can view your account balance on the landing page of our Online Banking or Mobile App. If you do not have access to theseyou can visit a local branch or call us during business hours to retrieve your balance.
We currently do not offer the ability to rearrange the order of how your account suffixes are displayed in Online Banking or the Mobile App; howeveryou can hide suffixes under Settings.
You can view your account history within Online Banking and the Mobile App. 24 months of transaction history is available through Online Banking and the Mobile App.
Loan History
You can view your loan history within Online Banking and the Mobile App. 24 months of loan payment history is available through Online Banking and the Mobile App.
To deposit funds into another member's account using Online Banking or the Mobile App you will need to know their account numberthe first two initials of their last nameand the suffix they wish to have the funds deposited into. Please note: When performing a member to member transferthe abbreviation for the suffix must be enteredfor instance Regular Share Savings is "S1" and Premium Checking is "S9".
You can view your account summariescleared checksloan payment history & detailed transaction history inside of Online Banking and the Mobile App.
You can transfer funds to your other account suffixesjoint accounts* or other Eglin FCU member accounts or loans (if you have their account number & suffix) inside of Online Banking and the Mobile App.
You can transfer funds from your external accounts to make your Eglin FCU Mastercard payment or pay your Eglin FCU loan (excludes Eglin FCU mortgage payments) using the External Transfers feature inside of Online Banking and the Mobile App. Please note: Initial setup takes several days.
You can sign up to access your free credit score & report & receive offers based on your current credit & credit products inside of Online Banking and the Mobile App.
You can sign up for Bill Payerfree with three completed transactions per month inside of Online Banking and the Mobile App.
You can sign up for eStatementsset up email alerts & order checks inside of Online Banking and the Mobile App.
You can update your contact informationusername & password inside of Online Banking and the Mobile App.
You can send secure messages to Eglin FCU with questions or comments inside of Online Banking and the Mobile App.
You can monitor your credit card activity within Online Banking or the Mobile App.
You cannot use the External Transfers service to deposit funds into another member's account. External Transfers can only be set up and used to make payments from your other financial institution to your Eglin FCU loan or credit card.
You cannot use the External Transfers service to deposit funds into a chekcing or savings account. External Transfers can only be set up and used to make payments from your other financial institution to your Eglin FCU loan or credit card.
Video tutorials for the mobile appmany of which also apply to online bankingcan be found at https://www.eglinfcu.org/mobileapp/.
To find out when you opened your accountplease contact us. The date you opened your account is not listed inside online banking or the mobile appyou must contact us by calling in or visiting a branch to request this information.
Routing Number: 263178070
*APR = Annual Percentage Rate.
