I’m typing this from my phonebecausefor some reason I can get onto this website using my iPhone web browser but not my MacBook Pro on either Firefoxgoogle plusor Safari. I sent a message to the social team AND called customer service but thus farno one has fixed this. Does anyone have any idea what I’m supposed to do? I literally manage all of my purchaseseasy paymentsauto-ship and holiday gift shopping online only. And using my iPhone is simply too cumbersome. Is there an issue with the website?
@Suziqzee I can sign in with my MaciPad and iPhone today with no problems.
What happens when you try to log in? What do you see on your screen?
Think about when the problem started... did you change anything on your account or your MacBook Pro around the same time?
If you use a bookmark/favorite to access QVCtry instead going directly to QVC.com to see if your sign in works that way.
Alsoon your iPhonego into Settingsthen Passwordsand look up the username and password for this website... then go to your MacBook and try typing it in to see if it's accepted.
I'm sorry you're having trouble with this.🌻
Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
What happens isthe website doesn’t even accept my email addresswhich is my login. I literally login several times a weekif not dailyso it’s not that I’ve forgotten my login or passwordplusif I could get to the password screenI’d be thrilled.
The website isn’t recognizing my email address as a valid loginexcept on my phone. It makes no sense.
When I go to login on my laptopthe website says“Hmmsomething went wrong. Try againor contact Customer Service at 888-345-5788.”
OhI just tried going directly to the website and not the bookmark without success. OddlyI also can’t log in to HSNbut I have no problem with Zulily or Amazon. Guess I know where I’m doing all my holiday shopping!
@Suziqzee I can sign in with my MaciPad and iPhone today with no problems.
What happens when you try to log in? What do you see on your screen?
Think about when the problem started... did you change anything on your account or your MacBook Pro around the same time?
If you use a bookmark/favorite to access QVCtry instead going directly to QVC.com to see if your sign in works that way.
Alsoon your iPhonego into Settingsthen Passwordsand look up the username and password for this website... then go to your MacBook and try typing it in to see if it's accepted.
I'm sorry you're having trouble with this.🌻
Thank you for suggesting that I think about when the problem started though. I did activate a secure VPN with my Norton anti-virus software and just nowwhen I de-activated itI was able to login. Soyour answer actually did help me. I'm curious as to why this was the answer and the issuebut I'm happy to have been able to loginat least.
Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
What is going on with QVC!!!! Saw all my easy pays I paid for on July 1st were overdue. I called QVC and the rep said on don't worry it's on billing the money is there it will be okay. I said please don't charge me againit will over draw my account. 3 hours later they charged it all again and I am at 0. I called again and this CS said oh we have no control over this the computer checks every 48 hours and then charge you. ARE YOU KIDDING ME. I am livid. I always pay all my easy pays on the first. Funny that I had no problem with HSN they all posted correctly. I am so sick of QVC and their computer problems. This blog site isn't working correctly either. I called yesterday because I have more over dues just sitting there. This CS said oh we are having problems with the system. I said please don't recharge me you've already put me at 0 and I am not putting more money in there for you to charge me again. I was told by my bank if the company doesn't pull the money within 3 or 4 days it gets dropped out of the system. I had no idea about this but HSN was fine in going through. It's the worst mess ever. Now I can't order anything because they say I am late. NO I AM NOT YOUR SYSTEM IS JUST THE WORST EVER!!!!!
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