How to talk to a human at Hertz UK
Sep 292023 | 2:26 am
#1
Original Poster
Join Date: Dec 2010
Location: LAS - Las Vegas
Programs: Southwest
Posts: 146
How to talk to a human at Hertz UK
I had some issues to dispute with Hertz UK concerning a parking charge notice and a repair bill estimate. With SkypeI tried to call their two customer service numbers 1) 020 7365 3369 and 2) 020 7026 0077 during weekday business hours and only received an endless loop automated response. There wasn't any way to get through to a human at Hertz UK. I then tried calling their premium number at 843 309 3083 and ended up with the same result.
Is there a way to actually speak to someone there or do they hide from customers?
For that matterwhere is the support "chat" feature on the UK site? I'm calling in from the United Statesmaybe that has something to do with it?
Thanks,
Is there a way to actually speak to someone there or do they hide from customers?
For that matterwhere is the support "chat" feature on the UK site? I'm calling in from the United Statesmaybe that has something to do with it?
Thanks,
Oct 62023 | 2:58 am
#2
Original Poster
Join Date: Dec 2010
Location: LAS - Las Vegas
Programs: Southwest
Posts: 146
I was informed today in online chat at the Hertz UK site that Hertz UK customer service representatives are not reachable on the phone for rental disputes. Rathera customer can only email them through a form and then allow up to ten business days for Hertz UK customer service to respond to your inquiries by email only.