Data last updated on reflecting the most recent FCC update from which is based on the Broadband Data Collection as of .
Data update information ▼
Data last updated on reflecting the most recent FCC update from which is based on the Broadband Data Collection as of .
Syracuse has 7 internet service providersthey are sorted by coverageavailable speedand customer rating from our unbiased internet provider report. CableFiberDSLand Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offercovering all 4 available internet technologies in Syracuse.
Syracuse overview ▼
Syracuse has 7 internet service providersthey are sorted by coverageavailable speedand customer rating from our unbiased internet provider report. CableFiberDSLand Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offercovering all 4 available internet technologies in Syracuse.
Compare Providers Ranked by CoverageSpeedand Customer Ratings
Avg. Download SpeedThe highest download speed available in Syracuse.
Max Download SpeedCalculated from the maximum speeds available to most Syracuse residentsweighted by user distribution.
Customer Rating
Fiber
10.0%
1,398 Mbps
2,000 Mbps
(40)
Cable
0.0%
0.00 Mbps
0.00 Mbps
(2)
DSL
12.2%
97 Mbps
300 Mbps
(50)
Fixed Wireless
0.0%
0.00 Mbps
0.00 Mbps
(2)
Above are the top 4 providers in SyracuseNY for most people based on high speed internet coveragespeedsand customer reviews. Click below to see all providers in your city.
Avg. Download SpeedThe highest download speed available in Syracuse.
Max Download SpeedCalculated from the maximum speeds available to most Syracuse residentsweighted by user distribution.
Customer Rating
Fiber
0.0%
0.00 Mbps
0.00 Mbps
(544)
Cable
0.0%
0.00 Mbps
0.00 Mbps
(7)
DSL
0.0%
0.00 Mbps
0.00 Mbps
(304)
Fixed Wireless
24.6%
33 Mbps
100 Mbps
(164)
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your homeplease use the address search above.
Satellite providerswhich generally offer 100% coverage across the United Statesare available for Syracuse residents as well. Some of the top satellite options include Dish NetworkDirecTVHughesNetViasatand Starlink. These providers offer varied services and pricinggiving residents flexibility in choosing the best option for their location and needs.
Avg. Download SpeedThe highest download speed available in Syracuse.
Max Download SpeedCalculated from the maximum speeds available to most Syracuse residentsweighted by user distribution.
Customer Rating
Fiber
0%
0 Mbps
{{max_speed_fiber}} Mbps
(0)
Cable
0%
0 Mbps
{{max_speed_cable}} Mbps
(0)
DSL
0%
0 Mbps
{{max_speed_dsl}} Mbps
(0)
Fixed Wireless
0%
0 Mbps
{{max_speed_fixed}} Mbps
(0)
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers abovewhich does not impact the customer ratings displayed. Customer ratings listed above are national ratingslocal Syracuse ratings may vary and are shown below.
T-Mobile Home Internet is the best internet provider in Syracuse based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased surveyT-Mobile Home Internet had the best reviews at the localstateand national levels versus all available providers in Syracusemaking it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 73.89% of the city.
Based on 360 reviews from New York internet customersT-Mobile Home Internet is the best internet service provider for Syracuse residents. T-Mobile Home Internet was rated at an average of 4.21 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New Yorkwith 3.86 out of 5 stars and 84.8% coverage in Syracuse.
At a national levelbased on 3659 national reviews for any of the providers listed aboveT-Mobile Home Internet is rated higher than any other providerwith a rating of 4.02 out of 5.
Which Providers are Available at my Home in Syracuse?
The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.
Speeds and coverage vary within the cityand sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Syracuse?
According to unbiased feedback from real internet customers in the citythey reported being happiest with speeds provided by Verizon. On the other handbased on data provided by the internet providers to the FCCWindstream should have faster speeds at a local level. While we typically put more weight on real-world customer ratingswe display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Syracuse
Max Advertised Speed in SyracuseNY
Verizon
2,048
Earthlink
2,048
Windstream
2,000
Spectrum
1,000
Frontier Communications
1,000
Viasat
100
T-Mobile Home Internet
100
AT&T
100
HughesNet
25
ISP / Tech Type
Max Advertised Speed
Earthlink
2,048 Mbps
Verizon
2,048 Mbps
Windstream
2,000 Mbps
Frontier Communications
1,000 Mbps
Spectrum
1,000 Mbps
AT&T
100 Mbps
T-Mobile Home Internet
100 Mbps
Viasat
100 Mbps
HughesNet
25 Mbps
Customer Ratings for Internet Provider Speeds in Syracuse
Based on data reported by Syracuse ISPs to the FCCthe fastest speeds in the city are available through Windstream. The company offers speeds up to 2,048 Mbps in Syracuse. Thereforethe average customer can get up to 1,105 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionallyactual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Syracuse?
New York customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.00 out of 5which is lower than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Syracuse customers with an average price rating of 3.71 out of 5.
The chart and graph below show how customers in SyracuseNew Yorkand the United States rated the affordability of their internet service.
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Syracuse belowincluding the metrics used and how Syracuse compares to the rest of New York and nation.
Syracuse ISP Report Card: C+
Metric
(hover for details)
Syracuse
New York
USA
Fiber Availability PercentThe percentage of households in Syracuse that have a Fiber internet connection available to their home.
66.64%
82.01%
64.64%
Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.
1,056 Mbps
3,977 Mbps
4,094 Mbps
Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Syracuse.
4.4
5.7
6.2
Syracuse Digital Connectivity Index: 61 / 100
Metric
(hover for details)
Syracuse
New York
USA
Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usagemultiple devicesand network congestion.
2.4
2.7
2.7
Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.
11%
13%
14%
Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.
94%
94%
95%
Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.
89%
90%
90%
Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.
77%
76%
75%
Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.
79%
77%
76%
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Syracuse ISP Report Card & Digital Connectivity Index
The ISP Report Card in Syracuse is C+which is better than other cities. The local demand for broadband internet connectivity in Syracuse is high with a score of 61 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Syracuse have done a good job meeting the needs of its residents.
The Syracuse ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
89% of Syracuse households have an internet connection despite having 97.53% availability. 77% of households have fibercableor DSL3% have satellite0% are still on dial-upand 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table abovewhile 77% of households have a broadband connection such as fibercable or DSL available to their home79% subscribe to it. A large amount of Syracuse residents are taking advantage of the available internet infrastructure.
Higher speed is typically preferredbut that comes at a higher price. The average size of a household in Syracuse is 2.4which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. the Syracuse area's average household income is $79,170 which is about average for the New York average of $98,794 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Syracuse also has 17% of its population enrolled in school between the 6th grade and college levelthis is higher than the New York average of 16%. Additionally11% of residents work from homewhich is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Syracuse has a high need for internet connectivity and speeds.
Compared to the rest of the countrySyracuse households are about average when it comes to technological engagement. 94% of households have some sort of computing device82% have desktops or laptops in the homeand 90% have smartphones. To see what speeds you are currently gettingplease visit our internet speed test tool.
Which Fiber Internet Providers are Available in Syracuse?
Earthlink Fiber in SyracuseNY
Availability:
54.1%
Customer Rating:
(5)
Avg. Download Speed
973 Mbps
Earthlink offers Fiber service to 54.1% of Syracuse homes. Across the cityEarthlink Fiber has speeds up to 973 Mbpswith speeds from 940 Mpbs up to 2,048 Mbps depending on the address. Upload speeds differ from download speedsand are as low 880 and as high as 2,048with an average of 915 Mbps throughout the city. Earthlink Fiber is rated about the same as other types of internet service available in Syracuse from Earthlink in terms of customer satisfaction.
Verizon Fiber in SyracuseNY
Availability:
54.1%
Customer Rating:
(451)
Avg. Download Speed
973 Mbps
Verizon offers Fiber service to 54.1% of Syracuse homes. Across the cityVerizon Fiber has speeds up to 973 Mbpswith speeds from 940 Mpbs up to 2,048 Mbps depending on the address. Upload speeds differ from download speedsand are as low 880 and as high as 2,048with an average of 915 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Syracuse from Verizon in terms of customer satisfaction.
Windstream Fiber in SyracuseNY
Availability:
10.0%
Customer Rating:
(40)
Avg. Download Speed
1,398 Mbps
Windstream offers Fiber service to 10.0% of Syracuse homes. Across the cityWindstream Fiber has speeds up to 1,398 Mbpswith speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetricalmeaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated higher than other types of internet service available in Syracuse from Windstream in terms of customer satisfaction.
Spectrum Fiber in SyracuseNY
Availability:
3.3%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 3.3% of Syracuse homes. Across the citySpectrum Fiber has speeds up to 1,000 Mbpswith speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speedsand are as low 35 and as high as 1,000with an average of 371 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Syracuse from Spectrum in terms of customer satisfaction.
Which Cable Internet Providers are Available in Syracuse?
Spectrum Cable in SyracuseNY
Availability:
95.8%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 95.8% of Syracuse homes. Across the citySpectrum Cable has speeds up to 1,000 Mbpswith speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speedsand are as low 35 and as high as 1,000with an average of 128 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Syracuse from Spectrum in terms of customer satisfaction.
Which DSL Internet Providers are Available in Syracuse?
Windstream DSL in SyracuseNY
Availability:
12.2%
Customer Rating:
(50)
Avg. Download Speed
97 Mbps
Windstream offers DSL service to 12.2% of Syracuse homes. Across the cityWindstream DSL has speeds up to 97 Mbpswith speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speedsand are as low 1.0 and as high as 20with an average of 11 Mbps throughout the city. Windstream DSL is rated lower than other types of internet service available in Syracuse from Windstream in terms of customer satisfaction.
Frontier DSL in SyracuseNY
Availability:
4.8%
Customer Rating:
(46)
Avg. Download Speed
49 Mbps
Frontier Communications offers DSL service to 4.8% of Syracuse homes. Across the cityFrontier DSL is the only type of service available from the companywith speeds up to 49 Mbpswith speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speedsand are as low 1.0 and as high as 7.0with an average of 3.1 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Syracuse from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Syracuse?
T-Mobile Home Internet Fixed Wireless in SyracuseNY
Availability:
89.1%
Customer Rating:
(0)
Avg. Download Speed
72 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.1% of Syracuse homes. Across the cityT-Mobile Home Internet Fixed Wireless is the only type of service available from the companywith speeds up to 72 Mbpswith speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speedsand are as low 3.0 and as high as 20with an average of 14 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Syracuse from T-Mobile Home Internet in terms of customer satisfaction.
Verizon Fixed Wireless in SyracuseNY
Availability:
53.4%
Customer Rating:
(0)
Avg. Download Speed
406 Mbps
Verizon offers Fixed Wireless service to 53.4% of Syracuse homes. Across the cityVerizon Fixed Wireless has speeds up to 406 Mbpswith speeds from 50 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speedsand are as low 5.0 and as high as 75with an average of 29 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Syracuse from Verizon in terms of customer satisfaction.
Earthlink Fixed Wireless in SyracuseNY
Availability:
24.6%
Customer Rating:
(0)
Avg. Download Speed
33 Mbps
Earthlink offers Fixed Wireless service to 24.6% of Syracuse homes. Across the cityEarthlink Fixed Wireless has speeds up to 33 Mbpswith speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speedsand are as low 3.0 and as high as 20with an average of 4.7 Mbps throughout the city. Earthlink Fixed Wireless is rated other types of internet service available in Syracuse from Earthlink in terms of customer satisfaction.
AT&T Fixed Wireless in SyracuseNY
Availability:
24.6%
Customer Rating:
(0)
Avg. Download Speed
33 Mbps
AT&T offers Fixed Wireless service to 24.6% of Syracuse homes. Across the cityAT&T Fixed Wireless is the only type of service available from the companywith speeds up to 33 Mbpswith speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speedsand are as low 3.0 and as high as 20with an average of 4.7 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Syracuse from AT&T in terms of customer satisfaction.
Which ISP Should You Choose in Syracuse?
The right ISP for you depends upon your needsbut in general we can make the following suggestions:
The best all-around internet service provider in Syracuse is T-Mobile Home Internet.
The fastest internet provider should be Windstream. Considering speed for the money and reliability in speedsVerizon may be a better choice based on real-world local customer feedback.
The most affordable internet provider in Syracuse is T-Mobile Home Internet.
ViasatSpectrumand HughesNet has the broadest coverage in Syracuseand is most likely to cover your home. To find out exactly what's available at your homeplease use our address search tool.
How does Syracuse compare to other cities with a similar population?
To see how Syracuse stacks up on the national levelit's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Syracuse's C+ ISP Report Card and 61 / 100 Digital Connectivity Index.
(2)
(1)
(7)
(11)
