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How to contact customer service?

AdamPandora
Community Manager
Community Manager

Sometimeswe all need a little help with our accountstroubleshootingor general questions about Pandora. If you're looking for ways to contact customer supportyou’re in the right place!

Find all the available support options in the solution below. ⤵️


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AdamPandora
Community Manager
Community Manager

Hi everyone!

While Pandora does not offer phone supportthere are a number of other ways you can contact us with any questions you have:

  1. Via email: you can create a message through our help center to contact the Pandora Care team.
  2. Live chat: you do have the option to live chat with someone from the Pandora Care team which can be initiated through the help center
  3. Via social media: Reach out to us through Facebook Messenger or @PandoraSupport on X (formerly Twitter).
  4. Via the community: We are always happy to try and answer any questions here as well - you can create a new postor find an existing post to comment on if it is related to what you are asking.

Hope this helps!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.14.26)

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1 Reply

AdamPandora
Community Manager
Community Manager

Hi everyone!

While Pandora does not offer phone supportthere are a number of other ways you can contact us with any questions you have:

  1. Via email: you can create a message through our help center to contact the Pandora Care team.
  2. Live chat: you do have the option to live chat with someone from the Pandora Care team which can be initiated through the help center
  3. Via social media: Reach out to us through Facebook Messenger or @PandoraSupport on X (formerly Twitter).
  4. Via the community: We are always happy to try and answer any questions here as well - you can create a new postor find an existing post to comment on if it is related to what you are asking.

Hope this helps!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.14.26)