Contact us
Information for healthcare professionals from UnitedHealthcare. Find health plan support by stateget technical assistanceor find network management support.
As a health care professionalyou can get the support and information you need from UnitedHealthcare in a variety of ways. You can choose from chatthe UnitedHealthcare Provider Portal and more to help you find the information you need. From technical support and provider network management to a specific state’s health planyou can select the options that work best for your needs.
Are you a member looking for health plan or provider information?
Sign in to myuhc.com
Self-service and chat options
Looking for patient- and practice-specific information?
You can find the following information in the UnitedHealthcare Provider Portal:
- Eligibility and coverage
- Claims and payments
- Prior authorizations
- Referralslettersreports and more
Questions? Chat with us.
Health care professionals can get real time answers to questions about a wide range of topics including:
- Claims
- Eligibility and prior authorization
- Credentialing and onboarding
- Technical support
Connect with us 24/7. To get startedsign in to the portal with your One Healthcare ID. Thenselect the chat icon at the bottom-right corner of the page.
Frequently requested contacts
| I'm looking for... | Contact us |
|---|---|
| Members | myuhc.com |
| Find a doctor | uhc.com/find-a-doctor |
| Join our network | UHCprovider.com/join |
| Pharmacy | UnitedHealthcare commercial and UnitedHealthcare Medicare Advantage plans OptumRx fax (non-specialty medications) OptumRx fax (specialty medications) |
| 24/7 behavioral health and substance use support line | 877-614-0484 |
| Technical support for providers and staff | UnitedHealthcare Provider Portal support Electronic Data Interchange support Community Plan EDI support Application Programming Interface support |
| Payment assistance | Optum Pay Sign in or learn how to enroll |
| UnitedHealthcare Premium® Program | UnitedHealthPremium.UHC.com |
General provider assistance |
Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal. You can also call Provider Services at 877-842-3210. |
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
* For Virginia refer to state-specific requirements in Virginia section below
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Questions?
Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.
For dentalvisionbehavioral and physical health providers
Behavioral health
Visit Optum Provider Express or 877-614-0484
Dental
Visit UHCDental.com or
800-822-5353
Vision
Routine services visit Spectera Vision Network or call 800-638-3120
Medical services select your state below
Physical health
Visit Optum Physical Health or 800-873-4575 or 866-427-6845
State-specific health plan and network support
Select your state to find informationservice and support.
Network Management
UnitedHealthcare UHN AL
P.O. Box 740371
AtlantaGA 30374
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Network Management
5757 Plaza Drive
CypressCA 90630
Health plan support
All Savers® Health Plan
800-291-2634
Network Management
Phoenix
1 East Washington St.Suite 900
PhoenixAZ 85004
Health plan support
UnitedHealthcare Community Plan
1 East WashingtonSuite 900
PhoenixAZ 85004
Community Plan Claims & medical records
P.O. Box 5290
KingstonNY 12402-5290
Community Plan Behavioral health
P.O. Box 30760
Salt Lake CityUT 84130-0760
ACC/DD/Dual Complete
800-445-1638
Dual Complete® (HMO D-SNP)
Attn: Provider claim disputes
P.O. Box 31364
Salt Lake CityUT 84131-0364
General claim disputes
P.O. Box 31364
Salt Lake CityUT 84131-0364
HMO-SNP Part D only
Attn: CA124-0197
P.O. Box 61063
CypressCA 90630
All Savers® Health Plan
800-291-2634
Community Plan
800-445-1638
Individual Exchange plans
888-478-4760
Medicare Advantage Plans
800-746-7405
Network Management
1401 West Capitol Ave.Suite 375
Little RockAR 72201
Fax: 615-372-3564
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
5701 Katella AvenueMS: CA120-0563
Cypress CA 90630
San Diego County
4365 Executive DriveSuite 500
San DiegoCA 92121
Claims & Medical Records
P.O. Box 30884
Salt Lake CityUT 84130-0884
Disputes
P.O. Box 31364
Salt Lake CityUT 84131
Member Grievance & Appeals
P.O. Box 31364
Salt Lake CityUT 84131-0364
Community Plan of CaliforniaInc.
866-270-5785
Medicare Advantage Plans
800-542-8789
SignatureValue® Health Plan
800-542-8789
Rocky Mountain Health Plans — CHP+/PRIME/RAE
Provider Services
CHP+: 877-688-59478 a.m.–5 p.m. MT
PRIME/RAE: 800-421-62048 a.m.–5 p.m. MT
Appeals and grievances
Urgent fax: 801-994-1261
Standard fax: 801-994-1082
Mail: P.O. Box 31361Salt Lake City UT 84131-0364
Email for Medicaid or CHP+ Inquiries only
[email protected]
Mail order pharmacy
Optum Rx: 855-473-8889
Rocky Mountain Health Plans — D-SNP
Provider Services
800-701-9054
Appeals and grievances
Urgent fax: Call Provider Services number (above)
Standard fax: 844-226-0356
Mail: P.O. Box 6103MS CA 124-0187Cypress CA 90630-0023
Mail order pharmacy
Optum Rx: 855-473-8889
Individual Exchange Plan (Individual and Family Plans)
Provider Services
888-478-4760
Appeals and grievances
Urgent fax: 888-808-9123
Standard fax: 888-404-0949
Mail: P.O. Box 6111MS CA 124-0197Cypress CA 90630-0016
Mail order pharmacy
Optum Rx: 844-368-8726
Medicare Advantage
Provider Services
877-842-3210
Appeals and grievances
Urgent fax: 866-373-1081
Standard fax: 888-517-7113
Mail: P.O. Box 6111MS CA 124-0157Cypress CA 90630-0016
Mail order pharmacy
Optum Rx: 855-473-8889
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider’s full nameTax IDand National Provider Identifier (NPI) available.
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
UnitedHealthcare Oxford Health Plan
800-666-1353
Network management
Formal Contractual correspondence and notifications:
UnitedHealthcare
Attn: Network Market VP MN103 / Delaware
6022 Blue Circle Drive
MinnetonkaMN 55343
All other Delaware Network related correspondence:
UnitedHealthcare
Attn: Delaware Network Management
PO Box 9472
MinneapolisMN 55440-9472
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
10175 Little Patuxent ParkwaySuite 600
ColumbiaMD 21044
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Network Management
Jacksonville
10151 Deerwood Park
Bldg. 100Suite 420
JacksonvilleFL 32256
Orlando
495 North Keller RoadSuite 200
MaitlandFL 32751
South Florida
7901 SW 6th StreetSuite 400
PlantationFL 33324
Tampa
3000 Bayport DriveSuite 1170
TampaFlorida 33607
Preferred Care Partners and Preferred Care Network
[email protected]
Miami
9100 S. Dadeland Blvd.Suite 1250
MiamiFL 33156
877-670-8432
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
UnitedHealthcare Community Plan of Georgia (Medicaid)
[email protected]
Facility Contracting
[email protected]
Network Management
2100 Riveredge PkwySuite 400
AtlantaGA 30328
Health Plan Support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Network Management
1132 Bishop St.Suite 400
HonoluluHI 96813
Health plan support
Claims
UnitedHealthcare Community Plan
Quest Integration
P.O. Box 31365 – mailing address
Salt Lake CityUT 84131-0365
Payer ID#: 87726 (EDI Claims Submission)
Claims
Optum
P.O. Box 30757 – mailing address
Salt Lake CityUT 84130-0757
Payer ID#: 87726 (EDI claims submission)
Medicare Advantage and Community Plan
Provider Services: 888-980-8728
Community Plan and DSNP Prior authorization fax: 800-267-8328
Behavioral health prior authorization fax: 877-840-5581
Pharmacy
HI Pharmacy Providers: 1-844-568-2147
HI Optum Specialty Pharmacy: 1-855-427-4682
Prior authorization: 800-310-6826
Prior authorization fax: 866-940-7328
Help desk: 800-797-9791
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
UnitedHealthcare MMCP/IMPlus Provider Services (claimsprior authorization and eligibility questions)
Phone: 855-857-9753
Available 8 a.m.–6 p.m. MTMonday–Friday
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Network Management
IndianapolisFort WayneSoutheast and Southwest
7440 Woodland Drive
Dept. 100
IndianapolisIN 46278
Northwest IN - LakePorter & Laporte Counties
200 W. Madison St.Suite 2600
ChicagoIL 60606
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-903-5253
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
877-542-9235
Network Management
Lexington
230 Lexington Green CircleSuite 400
LexingtonKY 40503
Louisville
9100 Shelbyville Road
LouisvilleKY 40222
Northern and Grant
400 E. Business Way
CincinnatiOH 45241
Northeast
5900 Parkwood Place 5th floor
DublinOH 43016
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
3838 N. Causeway Blvd.Suite 2500
MetairieLA 70001
Health plan support
All Savers® Health Plan
800-291-2634
Community Plan
866-675-1607
Individual Exchange plans
888-478-4760
Medicare Advantage Plans
866-263-0627
Network Management
950 Winter St.Suite 3800
WalthamMA 02451
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Network Management
10175 Little Patuxent PkwySuite 600
ColumbiaMD 21044
Health plan support
Individual Exchange plans
888-478-4760
Network Management
950 Winter St.Suite 1700
WalthamMA 02451
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-903-5253
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Network Management
795 Woodland PkwySuite 301
RidgelandMS 39157
Fax: 601-718-6584
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
877-743-8734
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
4550 Kruse WaySuite 125
Lake OswegoOR 97035
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
866-331-2243
Network Management
2720 North Tenaya Way
Las VegasNV 89128
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
888-866-8297
Network Management
950 Winter St.Suite 1700
WalthamMA 02451
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Network Management
1 Tower Center BoulevardSuite 1100
East BrunswickNJ 08816
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
888-362-3368
UnitedHealthcare Oxford health plans
800-666-1353
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
888-702-2202
Network Management
Albany
13 Cornell Road
2nd Floor
LathamNY 12110
Long Island and metro
1 Penn Plaza
8th Floor
New YorkNY 10119
NYS Empire Plan
P.O. Box 2300
KingstonNY 12401
Upstate
2425 James St.
SyracuseNY 13206
Health plan support
Medicare Advantage and Community Plan
888-362-3368
UnitedHealthcare Oxford health plans
800-666-1353
Health Plan Support
[email protected]
UnitedHealthcare Community Plan of North Carolina
3803 N. Elm St.
GreensboroNC 27459
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage
800-600-9007
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Network Management
Cleveland
1001 Lakeside Ave.Suite 1000
ClevelandOH 44114
Columbus
5900 Parkwood Place
5th Floor
DublinOH 43016
Dayton and Cincinnati
400 E. Business Way
CincinnatiOH 45241
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
SignatureValue® Health Plan
877-847-2862
Network Management
4550 Kruse WaySuite 125
Lake OswegoOR 97035
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
SignatureValue® Health Plan
800-920-9202
Network Management
Formal Contractual correspondence and notifications:
UnitedHealthcare
Attn: Network Market VP MN103 / Pennsylvania
6022 Blue Circle Drive
MinnetonkaMN 55343
All other Pennsylvania Network related correspondence:
UnitedHealthcare
Attn: Pennsylvania Network Management
PO Box 9472
MinneapolisMN 55440-9472
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
475 Kilvert St.Suite 310
WarwickRI 02886
Health plan support
All Savers® Health Plan
800-291-2634
Health Plan Support
UnitedHealthcare UHN SC
P.O. Box 740796
AtlantaGA 30374
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Network Management
Memphis
3175 Lenox Park Blvd.
MemphisTN 38115
Middle
10 Cadillac DriveSuite 200
BrentwoodTN 37027
Fax: 615-372-3564
Southeast
1208 Pointe Centre DriveSuite 230
ChattanoogaTN 37421
Tri-Cities
2033 Meadowview LaneSuite 300
KingsportTN 37660
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-690-1606
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
888-887-9003
SignatureValue® Health Plan
877-847-2862
Network Management
12921 S Vista Station BlvdSuite 200
DraperUT 84020
Health plan support
Medicare Advantage and Community Plan
800-600-9007
All Savers® Health Plan
800-291-2634
Network Management
950 Winter St.Suite 1700
WalthamMA 02451
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Provider contractsamendmentsand notices: [email protected]
Network Management
12018 Sunrise Valley DriveSuite 100
RestonVA 20191
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
Network Management
4550 Kruse WaySuite 125
Lake OswegoOR 97035
Health plan support
All Savers® Health Plan
800-291-2634
Individual Exchange plans
888-478-4760
Medicare Advantage and Community Plan
800-600-9007
SignatureValue® Health Plan
800-213-7356
Network Management
12018 Sunrise Valley DriveSuite 100
RestonVA 20191
Health plan support
Medicare Advantage and Community Plan
800-600-9007
Network Management
Sign in with your One Healthcare ID to access Network Management support. This allows you to access self-service tools or connect to a chat advocate for support. Please have the care provider's full nameTax IDand National Provider Identifier (NPI) available.
Please send formal contract notices to:
UnitedHealthcare
Attn: Network Market VP MN103
6022 Blue Circle Drive
MinnetonkaMN 55343
General contract inquiries:
UnitedHealthcare Contract Support
P.O. Box 241029
St. PaulMN 55124-7019
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
877-651-6677
Network Management
169 Inverness Drive WestSuite 400
EnglewoodCO 80112
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007
Network Management
Puerto Rico Network Management
9700 Health Care Lane
MinnetonkaMN 55343
Network Management
9700 Health Care Lane
MinnetonkaMN 55343
Health plan support
All Savers® Health Plan
800-291-2634
Medicare Advantage and Community Plan
800-600-9007