Architecture IT Staff ([email protected]) - Andy Molloy & Christopher Cavino - Slocum Room 001
- computer lab account problems
- file recovery from lab computersusb keyshard drivesetc.
- printing and lab computer problems (try the plot room monitor first)
- wireless problemsstudio computing problems
- problems with portable or cart video projectors
- problems with school laptops
Plot room monitor - Slocum Room 013
- printers out of paper or ink
- printing and plotting problems
- scanner glass is dirty
SU Information Technology and Services ([email protected]; 443-2677)
- problems with your NetID and SUMail
- U-FixIT - provides tools and a DIY space to repair your computer - visit the ITS Service Center in the Women’s Buildingfirst floor lobby
SU Libraries (first floor tech desk at Bird Library)
- laptop loans (up to 14 days for $5/day; these laptops have the Adobe apps and Microsoft Officebut it’s not possible to install additional software; howeveryou can use the laptop to login to the Arch RemoteLab and run additional software)
- power adapters for Dell & Apple devices (3-hour loan)
- large list of cableschargersand adapters
- audio-video and accessories
- 15’ cutting mat for trimming extra wide prints
Dell tech support (800-624-9897)
- Dell battery and power adapter finder.
- If your Dell warranty has expiredyou might be able to extend it.
Dell Out of Warranty Repair (800-288-4410)
- $199 flat rate on laptops unless screen/motherboard needs repair10-12 days turnaround
Apple tech support (800-275-2273)
