Own every conversation
Make every customer interaction effortless. Deliver the experience of your best agentin any languagechannel and scale.
Fluent in every customer
Every conversation counts
Delight customers. Deliver results. PolyAI unites AI and expertise to scale CX without compromise.
Health insurance provider
CSAT boost from
day one
Hotel and casino brand
revenue from one voice
agent
Retail clothing brand
reduction in seasonal hiringsaving $1 million+
Global delivery company
of calls resolved without human agents
Agent Studio
Built for millionstuned for one
Create your custom agent oncethen launch it across all channels: voicechatand SMS. No need to rebuild or reconfigure. Omnichannel coverage is built in.
Track key performance metrics like containmentCSATand resolution times. Use Smart Analyst to understand what customers really need and where to improve.
Plug into SalesforceNICEGenesysand more in just a few clicks. No custom dev work required. Your systems talk to ours right out of the box.
Whether it’s a quiet Monday or Black Fridayyour assistant scales automatically. Handle spikes without compromising experience or speed.
Set policiesenforce escalation rulesand maintain compliance with enterprise-grade controls. You decide how your assistant behaves and where it hands off.
Hear what they’re really saying
“I was really taken aback by how accurate and natural the virtual agent was. PolyAI fits the bill for our desire to continue to innovate and make sure technology barriers are as low as possible to get patients as engaged as possible.”
"With PolyAIwe’re giving guests a better experience while removing pressure from our teams. And cruciallywe’re not missing bookings and potential revenue anymore."
“PolyAI rose to the top because of how authentic their voices sounded and how adaptive the technology was. It didn’t sound robotic — it sounded like one of our own agents.”
“When we heard PolyAI’s solution in Croatianwe knew that was what we wanted for our customers. Our customers can now get information quickly in their local languageand I’m really proud of what we’ve created together.”
"This is next-level conversational AIand it’s far and away better than anything else I’ve heard in the market."
"With PolyAI’s Analyst Agentswe can ask questions in plain language and get answers right away. This gives us a clear view of what’s happening across our customer interactions and helps us make smarterfaster decisions to improve our service."
"Locations can go live with a brandedpre-trained voice agent extremely quickly which means less time working on technology and more time delivering the perfect night out for our guests."
At your command
See why companies trust PolyAI to handle their most important conversations.
