Banking that fits your life
Our online and mobile banking commitment to you
Togetherwe can help protect you and your money.
If you see that money was removed from your checking or savings accounts through our mobile or online banking bill pay or transfer services and you didn’t authorize the transactionlet us know right away. We’ll reimburse you for those unauthorized transactions when you contact us promptly after the transaction first appears on your statement.
See your Deposit Agreement (PDF) and Digital Services Agreement (PDF) for details.
Help stay secure and protected
Help safeguard your moneylock cardsand more with the Chase Mobile® app
Fraud monitoring
Review transactions on-the-go for unusual activity.
We help safeguard your credit card purchases using sophisticated fraud monitoring. We monitor for fraud 24/7 and can textemail or call you if there are unusual purchases on your credit card.
Pay & transfer
Discover all the ways you can pay and get paid — quickly and securely
Zelle®
Send and receive money fast with Zelle®, and instantly access it with no fees in the Chase Mobile app. More than 2,200 banking apps in the U.S. offer Zelle®so you can use it with people and small businesses you know and trust—even if they don’t bank with Chase. You can also split the cost of a bill and set up future or recurring payments using Zelle®.
Benefits & Offers
Get access to hot deals and cool rewards with eligible card accounts. Browseactivate and track available offers right now from the Chase Mobile® app.
Rewards
Keep track of the points you’ve earneddiscover ways to earn moreand explore all the ways you can use them. Redeem for cash backgift cardstravel bookings and moreright in the app.
Plan & Track
Trackbudgetand monitor your money day to dayhowever you like. Our tools make it easier to match your spending to your life
Credit Journey
Get your free credit score with Chase Credit Journey® anytimewithout impacting your credit. It’s free for everyone - no Chase account required. Pluswe’ll monitor your identity and can notify you if your accounts or personal info have been exposed. Now with our advanced featureyou can choose your goalset a time frameand get a personalized score improvement plan provided by Experian™. This can help you accomplish your financial goals.
Invest with J.P. Morgan Wealth Management
Plan for your future with J.P. Morgan. Open an investment accountbuild and manage your portfolio with our online toolsand transfer funds between your J.P. Morgan investment and Chase banking accounts—all in the Chase Mobile® app.
Frequently asked questions
The Chase Mobile® app is available for download on phones and tablets for both iOS and Androidby clicking the button or scanning the QR code above using your device’s camera to start downloading the app on your mobile device. Additionallyyou can simply search for “Chase Mobile” in Apple’s app store or Google’s PlayStore.
Mobile banking is a service provided by banks that allows you to conduct financial transactions remotely using your bank’s verified app on your mobile device. With mobile bankingyou can manage your accounts, transfer money, pay bills, deposit checks with Chase QuickDeposit® and more on the go.
Many mobile banking services are offered free of charge by banks as part of their basic suite of banking services. Howeverwhile the app itself might be freecertain accountstransactions or services within the app may incur fees.
Mobile banking services typically employ numerous security measures to help keep your information safe. At Chasefor examplewe use data encryptionsecure logins and multifactor authentication to help protect your information. Howeverit is generally recommended to take additional precautions such as using strongunique passwordsenabling biometric security featuresenabling two-factor authenticationand only connecting to secure Wi-Fi networks to help enhance security and protect yourself.
If you lose your mobile deviceit’s generally recommended to immediately inform your bank to secure your account.
When you have a new deviceyou can download the Chase Mobile® app again and log in with your credentials. For added securityit may be helpful to update your password as well.
With the Chase Mobile® appyou can perform various types of mobile paymentsZelle and bill payments. The app also enables you to add your cards for contactless payments through many digital walletsallowing you to make payments with your smart device.
What functions can I perform from my mobile banking app?
- View transaction history
- View account balances
- View eStatements
- Deposit checks
- Set alerts
- Send a message to customer support
- Transfer funds between accounts
- Pay bills
- Manage your credit or debit card