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Welcome to Direct Auto

Here's what you need to know to get the most out of your experience as a new Direct Auto Insurance customer.

directAgent-mobile

Here to Help

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We're always here to helphowever you need us:

You'll need your policy number to access many of the great features listed below. Need help finding it? Check your welcome emailyour policy documentsor give us a call at 1-877-GO-DIRECT.

Instant Proof of Insurance

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You'll receive your insurance ID cards in the mailbut you can also access instant proof of insurance at any time if you lose or misplace your cards. Here's how:

Access Online

Log into MyAccount to access your ID card.

Access from the App

View an electronic copy of your ID card from your mobile device with the Direct Auto mobile app.

Direct Auto Mobile App

Pay Your Way

Making your payments is a breeze when you can choose from so many flexible and convenient options:

Pay Online

Make your payment online using a credit carddebit cardor electronic check.

Auto-Pay

Set up an automatic scheduled payment in MyAccount using your credit or debit card.

Pay in Our App

Download the Direct Auto mobile app to conveniently make a payment wherever you go.

Pay in Person

Use cashcreditor debit to pay at your local Direct Auto store.

Frequently Asked Questions

If a question pops up about your policythe FAQ page is a handy resource with answers to some of our customers' most commonly asked questions like:

  • How do I find my policy number?
  • How can I add/remove a driver?
  • How do I change my address information?
  • How do I file an auto or life insurance claim?

View FAQs

Learn Stuff and Hang Out with Us

Email Newsletter

You'll get access to special offers and giveawaysinsurance insightsmoney-saving tipsand more right in your inbox.

Social Media

Connect with us on your favorite social media channels! We’ll share fun prizeshelpful informationand more.

Blog

Find everything from safe driving tipsto the best road trip destinationsto cheap and delicious recipes on the Direct Connect blog.

Learning Center

Ever been curious about the car insurance laws in your state? What liability insurance covers? If you need extra coverage for your rental? Take a look around the Learning Center for some Insurance 101!

Need Anything Else?

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We're more than just great car insurance! Check out some of the other affordable products and services we offer like:

  • Life Insurance

    Life Insurance

    Protect your family with a $15,000 term life insurance policy for as little as 45 cents a day.1
    Learn more

  • Mexico Insurance

    Mexico Insurance

    Get the auto insurance coverage you need to travel south of the border.2
    Learn more 

  • Commerical Auto Insurance

    Commercial Auto Insurance

    Safeguard your small business with cost-effective coverage that fits your needs.3
    Learn more

1 Individual term life insurance by Direct General Life Insurance CompanyPolicy: 58TL02010713. Direct General GroupNashvilleTN. Per day amount based on annual premium for insured 18-50 years old with a $15,000 policy. Policy terms and conditions apply. Premium and other terms will vary by statethe insured’s ageand the selected coverage.

2 Direct Auto Insurance is an agent under contract with MXGA Inca general agent representing various insurers authorized to do business in Mexico. Mexico Auto Insurance is currently only offered by us in select Direct Auto Insurance locations and is not available through Direct’s call center or website. All claims and policy servicesincluding paymentsendorsementsand renewals for Mexico auto insurance policiesare handled by MXGA. Coverage subject to policy terms and conditions.

3Commercial insurance is produced by Direct Auto Insurance agents and underwritten by member companies of National General Insurance or other carriers not affiliated with the Direct General Group. Availabilityqualificationsand amounts of coverages may vary. Other termsconditions and exclusions apply.

Find an Agent

Enter ZIP code to find a Direct Auto location near you.

Start Auto Quote

Enter ZIP code to start your quote.

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©2026 Direct General Insurance AgencyInc. dba Direct Auto Insurancea subsidiary of Allstate. All Rights Reserved.

“Direct Auto Insurance” is the registered Alias/doing business as name for Direct General Insurance AgencyInc. (NPN: 1637622).

“Direct Auto Insurance” is also the brand name for direct-to-consumer auto insurance policies underwritten by our insurance company affiliates listed here: Insurance Companies in our Group that are sold in our Direct Auto Insurance agency storesover the phone and through this website.

Direct Auto Insurance is the brand name for direct-to-consumer auto insurance produced by Direct General Ins. AgencyInc. and National General Ins. MarketingInc. (NGIM) for its National General Group affiliatesWinston-SalemNC.

Our agency and Direct Auto Insurance brand are not associated in any way with Direct Auto Insurance Companyan Illinois company (NAIC#12721).

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