Bluetooth device problem

Dear amr eldafrawy!

Welcome to the Microsoft Community!

I understand that you are experiencing issues with Bluetooth connectivityand I recommend that you follow the steps in Microsoft's official documentation for preliminary troubleshooting. You can visit the following link:

Fix Bluetooth problems in Windows - Microsoft Support ****

This official guide provides a range of solutions for Bluetooth issues in Windows systems. It covers basic troubleshooting steps to more advanced solutions.

Some of the main steps include:

1. Make sure Bluetooth is turned on
2. Run the Bluetooth Troubleshooter
3. Update the Bluetooth driver
4. Restart the Bluetooth service
5. Delete and re-add the Bluetooth device

Please follow the instructions in the document step by step. If you encounter any difficulties while performing these stepsor need a more detailed explanationplease let me know. I will provide further help based on your specific situation.

If the problem is still not solved after following the steps in the official documentwe can consider more in-depth troubleshooting methods. Do you need more guidance from me on a specific step?

Wishing you a joyous Christmas and may the new year bring you new opportunities and hope! 🎄

Best regards,

Yang.Z - MSFT | Microsoft Community Support Specialist

already did but no use

Did you installed correct latest bluetooth device driver.

Also did you enabled allow other devices to connect.

Also enable privacy settings allow bluetooth