Sadly my over 20 years with AOL may have to end IF y’all don’t fix it soon! The app COMPLETELY DROPS emails over and over from the mobile app; NOT on desktop though hardly ever! So frustrating as it seems to happen in the middle of writing.... not ever at the beginning! Also? Even on desktop the weather part won’t synch updates and gives apologies but no fixes. Thirdlyon desktop/laptop the articles on Welcome screen are slow and it doesn’t make sense that the “next page” format makes it take forever to read but on mobile app it’s fine so what’s up with that issue? Fourthly why is there such bad spelling and incorrect grammar with missing words within the articles on Welcome screen? Not very professional. Plus even with ad protection it’s ridiculous to try and read a single text without getting frustrated or giving up as it takes forever even on a brand new desktop and laptop together! Where can an old supporter of AOL willing to pay (and put up with the ridicule) to keep it need to go to get these things worked out so we can support our choices to stay with the Gold Standard worth our while? I’m now disabled so the “perks” you provide with membership really don’t matter to me..... a newer more fluent professional program/app is due so spend time fixing the mess AOL has become. I’ve tried all the troubleshooting I can; it’s time to step up to the plate and swing AOL! Just do it! AgainI absolutely ADORE my AOL.... just give me something to hold on to.... PLEASE!

I’ve been an AOL customer for over 25 years and I am ready to quit. It always has been reliable—until a few months ago when new security protocols came in. NowI always have problems getting emails when accessing through my iPhone Safari browser; some emails never arrive and others can be delayed by eight or more hours. AOL has prompted me to access only through their app. When I first set that up with a new passwordNEITHER WAY worked and I had no access to any new email at all. After repeated attempts to fix the problem in the appI reset my password again and everything was fine. For about five days.Nowusing the AOL app with my new passwordit denies me accesssaying that I changed my password a week ago. Neither my newest password or the prior one works.I can still access it on my iMac desktop using the Firefox browser but I cannot tell you why. I also cannot get mail via my iPadtooneither with the app nor through my Safari browser. I am fed upAOLand ready to quit. Accessing help over the web is not intuitive and I am lost out here. What happened to my email and web partner? At this pointI would give you no stars if that was possible. I am incredibly unhappy and disappointed. If my AOL email address is wasn’t interwoven into countless sites and accountsand known to so many contactsI’d have quit already. It is going to be an enormous headache to change everything but it looks like it is time to do so.Are you listeningAOL? I could not be more disappointed.

I tried to go to the link that the developer providedand I got a warning that my personal information was not secure at that link. So I opted not to go. So here I am still with these two problems added previously:Still having the problem belowplus now I cannot turn my active updates for packages on. When I turn on the toggle buttonit just turns itself off. Despite having spam controls in place and constantly marking spam as suchmy teenage (minor) son and I are getting constant spam in our inboxand a lot of it is pornographic. The problem has increased in severity over the past few monthsand getting 20+ spam emails in your inbox every daywhen you have business or schoolwork to conductit’s very upsetting. This stuff used to be filtered out. In additionAOL auto-ads the spammers to your contacts once they have emailedso that makes it easier to get into your inbox. (You cannot see this in your computerbut you can see it in the appat the bottom of all of your contacts.) I am constantly removing the contacts and it takes 15-30 minutes a few times a week. And then they just all come back soon. I think AOL can do betterespecially for our minor childrenwho are dependent on their email addresses for after and summer school jobs andin some casesschoolwork. This is frustratingbecause I am a long time AOL customer. I appreciate the information that you provided to help minimize spambut it did absolutely nothing.

Why does every news outlet seem to be twisting everything Trump does as a bad thing. At this point it isn’t even newsjust allegations. The coronavirus spread is directly from the protesting which the Democrats pushedlook in to how Biden and Clinton militarized the police force which lead the police brutalities happening today. Not just blacks but against all Americans has skyrocketed. How the Democrats have been running St. Louis since 1945 and have ran these cities down to the ground with segregationracismand lies to keep minorities at bay. How police are running at half staff for the last 4 yrs. the facts are the fact and should be reported. Social media is getting the heat for hate speech but news media is doing the same professionally. It’s no longer newsstatisticsand fact but “sources say”! It was said what happened to George Floyd and that policeman are serving their day but none of the news media said anything about him on meth and Fentonalresisting arrestfighting in the police car! The news has become social media opt-Ed pieces not newsnot factsjust what side they want to sell! The policies put in place by the Democrats has split this country and and things will not equal until every person is actually treated as A Human. Not a constituent.Nothing has been said how trump has had more minorities in his cabinet than any other presidents. Not because they are minorities but because they do their job! News isn’t bipartisan and what you want to twist things! Start doing your jobs!