Top 10 Incident Response Service Providers [2026 Rankings]

Comprehensive Review and Comparison of the Best Incident Response Services to help you select an IR Service Provider for Reducing the Damage from Cyber Attacks:

Incident Response is the process that is used to manage the consequences of cyber-attacks and security breaches. Incident Response team can also be called an emergency response team.

You should check the provider’s experience in providing IR servicesseveral incidents they have handledand experience of working with specific industries. Last but not leastcheck the scope of the services and cost.

Incident Response Process

The Incident Response process includes the steps of preparationdetection& reportingtriage & analysiscontainment & neutralizationand post-incident activity. The image below depicts this process:

How to decide the size of the IR Service Provider?

Cynet says if the provider has handled less than 25 incidents per year then it has less experience and a smaller player. If it has handled over 50 incidents then it can be considered as a medium-sized provider and has good organizational knowledge. If the provider has experience in handling over 100 incidentsthen it is a large IR service provider.

How to test your IR processes?

While choosing the IR service provideryou should test these services to face the real cyber-attack. This will help you identify the effectiveness of the service and the missing factors.

Three types of tests are:

1. Paper Test: In this methodyou have to theoretically test the what-if scenario. Though it is not a very effective test methodit can uncover the obvious gaps in the IR setup.
2. Tabletop exercises: This will be a scheduled event with stakeholders. IR service provider will playact their response against a severe security incidentin this test.
3. Simulated attacks: This method can be performed by expert security testers. A realistic simulated attack will be done against your network.

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Our TOP Recommendations:

Security Joes

• Incident response • Managed Detection and Response • Cyber crisis management

Price: Quote-based Free Trial: Demo Available

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List of Top Incident Response Service Providers

1. Security Joes
2. FireEye Mandiant
3. Secureworks
4. Sygnia
5. Harjavec Group
6. BAE Systems
7. AT&T
8. NTT
9. Trustwave
10. Verizon
11. Cynet
12. UnderDefense
13. SecurityHQ

Comparing Top Five Incident Response Services

Let’s see a detailed review of these service providers!!

#1) Security Joes

Security Joes is a multi-layered incident response company based out of Israelstrategically located in 7 different time zonesto ensure 24/7 follow-the-sun coverage for its clients. Our experts hold SANS & Offensive Security certificates in the field of incident response and are seasoned researchers with decades of accumulated experience in handling complex cyberattacks all over the world.

Emergency 24/7: Available on contact
Headquarters: Hod HasharonIsrael
Founded: 2020
Location: IsraelSpainColombiaBrazilNew ZealandAustraliaUAE and Philippines. 
Core services: Incident ResponseCyber Crisis Management & MDR (Managed Detection & Response)

Other services: Forensics InvestigationsPost-incident ActivityPreparednessAttacker NegotiationsExternal Attack SurfaceCompromise AssessmentThreat HuntingMalware AnalysisRed TeamPenetration TestingVulnerability Management and more.

Features:

• 24/7 coverage with certified incident responders strategically located in 7 time zones
• A fully-fledged Crisis Management team to solve any security incident
• Complex forensics investigations and malware analysis capabilities
• Negotiations with attackers and insurancelegalregulatory & law enforcement agencies
• ContainmentEradication & Recovery procedures to ensure business continuity as soon as possible

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#2) FireEye Mandiant

FireEye Mandiant has experience in investigating complex breaches. FireEye can investigate various types of incidents like intellectual property theftprotected health informationinsider threatsfinancial crimepersonally identifiable informationand destructive attacks.

It has more than 700 intelligence experts who can speak 32 languages. FireEye has a deep understanding of existing as well as emerging threat actors and their rapidly changing tacticstechniques& procedures.

Headquarters: CaliforniaUS
Founded: 2004
Locations: FireEye has offices in the USAsia-PacificEuropeMiddle Eastand Africa.
Core Services: Incident Response Services.
Other services: Penetration Testingcloud assessmentsenterprise security servicesetc.

Features:

• FireEye Mandiant provides industry-leading cyber threat intelligence.
• It can resolve all aspects of cyber breaches.
• FireEye can provide rapid response regardless of the number of endpoints your organization hasit can be 1000 endpoints or 100000.
• It provides its services with local experts to over 30 countries.
• Its dedicated research and reverse engineering team can analyze malware and write custom decoders.

Website: https://www.fireeye.com/services/mandiant-incident-response.html

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#3) Secureworks

Secureworks is a provider of threat intelligence-driven security solutions. It provides managed security services. Secureworks provides solutions to organizations for preventingdetecting& rapidly respondingand predicting cyberattacks. It has over 1000 incident response engagements annually and has more than 10 years of experience in providing on-site IR services.

Headquarters: AtlantaGA.
Founded: 1999
Locations: RomaniaAustraliaAtlantaand Illinois.
Core Services: Incident Response Services.
Other services: Managed SecuritySecurity ConsultingThreat IntelligenceManaged Detection & Responseand Adversarial Security Testing.

Features:

• Secureworks has automated and accelerated the process of event detectioncorrelationand contextualization.
• This will help you with reducing the risk because of the capacity to quickly identify threats and take the right action at the right time.
• Secureworks makes use of machine learning and analytics.
• Secureworks will provide incident response insights reports.

Website: https://www.secureworks.com/services/incident-response

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#4) Sygnia

Sygnia is a provider of cyber technology and services. It provides high-end consulting and incident response support services to organizations worldwide. Sygnia is now a Team8 and a Temasek International Company. When it was launchedit was with Team8 cybersecurity powerhouse.

Headquarters: Israel
Founded: 2015
Locations: Tel AvivNew YorkSingaporeLondon & Mexico City
Core Services: Proactive Defense and Threat Response.

Features:

• Sygnia has attack expertsforensic expertsdata scientistssystem architectsand enterprise security engineers in its team.
• By using its decades of experience with cyber operations and constant analysis of threatsSygnia has built security against realistic threats and for defeating attacks.
• Sygnia focuses on creating a strong relationship with clients.

Website: https://www.sygnia.co/

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#5) Harjavec Group

Harjavec Group was named after its founderRobert Herjavec. It is the provider of cybersecurity products and services. It offers services to enterprise organizations. It offers a 3-tired incident support structureIncident CommanderIncident Controllerand Incident Handler.

Harjavec Group has experience in handling complex security breaches. It provides an incident response with a customized team. It will provide the consultation and technical expertise that will be required through the remediation process.

Headquarters: TorontoOntario
Founded: 2003
Locations: The USUKand Canada
Core Services: Incident ResponseDetection & analysisrecoveryand Post Incident Review.
Other services: Managed ServicesAdvisory ServicesPCI ComplianceTechnology Architecture and ImplementationIdentity Services

Features:

• Harjavec Group has expertise in Managed Security Services like SOCOperationsThreat Detectionetc.
• It has expertise in Professional Services like Advisory ServicesIdentity ServicesThreat Managementetc.
• It provides SOC 2 Type 2 certified managed security services.
• The services provided by Herjavec Group are supported by state-of-the-artPCI-compliantSecurity Operations Centers.

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#6) BAE Systems

BAE Systems provides expert emergency Cyber Incident Response services. These services will include the technical skills and strategic guidance that will limit the impact of the attack. It provides the incidence response through in-house developed tools. These tools will discover critical facts. BAE Systems will provide unparalleled visibility of malicious behavior.

Headquarters: Surrey
Founded: 1971
Locations: SurreyBostonTorontoand McLean.
Core Services: Cybersecurity Services and Fraud Prevention
Other services: Digital & Data ServicesAML ComplianceCross-Domain Solutionsetc.

Features:

• BAE Systems offers various products and services like Cyber Security AdvisoryCyber Technical ServicesIncident ResponseSecurity Testingetc.
• It has centers in the USUKand Australia.

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#7) AT&T Business

AT&T Business provides various products and services like IoTVoice & CollaborationCybersecurityDigital capabilitiesetc. It provides incident response services like data breach preventionmitigating security riskimproving incident responseminimizing the impacts of the breachetc. AT&T Business Incident Response services follow the proactive approach to data breach prevention.

Headquarters: DallasTexas.
Founded: 2017
Core Services: Incident Management Program and Incident Response & Forensics.
Other services: 5G for businessIoTVoice & Collaborationetc.

Features:

• AT&T Business has a well-established capability that can minimize the impacts of a breach.
• It will provide in-depth digital forensic analysisbreachsupportand compromise detection.
• It uses the comprehensive methodologies for mitigating the security risks.

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#8) NTT Data

NTT Data provides Incident Response and Remediation services that can minimize impact and mitigate incident effects on your enterprise. NTT Data is available through phone support and on-site assistance. It can provide malware analysis & reporting services.

Headquarters: PlanoTexas
Founded: 1988
Locations: ArgentinaAustraliaAustriaBelgiumCanadaChinaFranceGermanyIndiaJapanPolandRussiaUAEUSUKetc.
Core Services: Advisory ServicesImplementation ServicesManaged Services.
Other services: Governance Risk & Compliance and Networkendpoint IoT & OT Security.

Features:

• You will get proactive services for testing responsiveness and opinion letters that will indicate your level of preparedness.
• You will be able to use the standardized methodologies on a global basis.
• Its Advisory Services will provide expert guidance on incident response program development/assessment and breach assessment.

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#9) Trustwave

Trustwave provides cybersecurity and managed security services that will help you with protecting datafighting cybercrimeand reduce security risks. This Singtel company is a global security arm of SingtelOptusand NCS. It has 9 security operations centers.

Headquarters: ChicagoIllinois
Founded: 1995
Locations: LondonIllinoisand Sydney.
Core Services: Managed Security and Security Testing
Other services: TechnologyConsultingand Education.

Features:

• In 2019the Trustwave fusion platform redefined cloud-based cybersecurity.
• In 2019 it was positioned as a leader among cybersecurity consulting services in the Asia Pacific.
• It has expertise in information securitycomputer forensicsmanaged security servicesapplication securityetc.

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#10) Verizon

Verizon’s dedicated team of experts can help you with preparing for cyber-attacksand data lossand for investigating network breaches. It has a facility of emergency assistance during a security breach.

Verizon will give you the perspective and cyber intelligence that will help you with investigationsforensicsand discovery. Verizon can help in case a security issue goes to court through secure evidence handlingcomputer forensic analysisin-court testimonyand electronic data recovery.

Headquarters: Basking RidgeNJ
Founded: 2000
Locations: New JerseyIrvineSan Joseand Greenwood Village.
Core Services: Incident response planningcyber breach & IT investigationsForensic investigationse-discoverylitigation supportmalware analysishackingetc.

Further Reading => Best Legal Case Management Software

Features:

• Verizon has experience analyzing over 250000 security incidents.
• It can provide emergency assistance.
• Verizon’s threat intelligence services will assess your current security procedures for identifying gaps and will make suggestions for addressing them.
• To provide Incident Response support it keeps the hotline open 24*7.

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#11) Cynet

Cynet provides solutions for breach protection and incident response to companies of all sizes. It provides a secure platform with the integrated capabilities of NGAVEDRUBANetwork Analyticsand Deception. In additionit provides 24X7 MDR services.

Headquarters: BostonLondonIsrael
Founded: 2014
Locations: BostonIsrael
Core Services: Incident ResponseThreat HuntingForensicsand Malware Analysis.
Other services: Provides security platforms and services.
Clients: PostecomMotor FactorsCedacriFluggerUniCredit Banketc.

Features:

• SaaS-based lightspeed distribution covering thousands of endpoints in minutes.
• Automated threat discoveryradically reducing manual investigation time.
• The widest available set of remediation actions to remove any type of threat.

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#12) UnderDefense

UnderDefense acquaints you with a team of security professionals that can help you detect incidents and resolve them faster. They can help you gain unique insight and complete visibility into your security posture. These experts have the knowledge and experience necessary to combat threats facing your IT infrastructure.

Headquarters: New YorkUSA
Founded: 2017
Location: —
Core Services: Penetration testingMDRincident responsecompliance servicemanaged SIEM.
Clients: Matrix42ShelfAccedianYayPayBetsson Group.

Features:

• 24/7 threat hunting and response
• Broad decryption support
• Evidence acquisition and reporting
• Multi-action response

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#13) SecurityHQ

SecurityHQ is a global Managed Security Services Provider (MSSP) that delivers threat detection and incident response solutions to businesses of every size. Their Incident Response and Analytics platform powered by IBM QRadarIBM Resilientand IBM X-Forcesupports customers to trackvisualizerespond toand recover from cyber security incidents and threats.

Core Services: Digital Forensic and Incident Response ServicesManaged Detection and Response (MDR)and Digital Risk & Threat Monitoring.

Other Services: Managed FirewallManaged Endpoint Detection and Response (EDR)Managed Network Detection & ResponseManaged Azure Sentinel Detection & ResponseVAPTVulnerability Management ServicePenetration TestingWeb Application Security TestingManaged IBM GuardiumUBANetwork Flow AnalyticsManaged Microsoft Defender ATPSIEM as a ServiceManaged SOC.

Features:

• 24/7 Incident Response Supported by GCIH Certified Incident Handlers.
• 6 Security Operation Centres (SOC) across the United KingdomThe United Statesthe Middle EastIndiaSouth Africaand Australia.
• Expert Team- Dedicated Team Available 24/7From OnboardingThroughout the Whole Process.
• Global SOC Support – Take advantage of an army of security analysts to support containment and remediation actions from 400+ security analysts across multiple global regions.
• Access to Incident Management Platform – Built to simplify the complexity of cyber security for stakeholders such as CISOSOC AnalystsThreat HuntersIncident Respondersand Auditors.
• Prioritization & Categorize incidents against MITRE ATT&CK and assign risk levels based on CIA attributescriticalityand behavior of the asset.
• Combined EDRNDRand Log Analytics provide complete visibility to observe malicious activity and contain threats.

Website: https://www.securityhq.com/

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Conclusion

Incident Response services manage the situation after a cyber-attack and try to reduce the damage. CynetFireEye MandiantSecureworksSygniaand Harjavec Group are our top recommended Incident Response service providers.

Recommended reading =>> Complete guide to Incident Response Plan

While choosing the provider you should test the IR process as we have suggested above. Alsothe experience of the service providerpriceand scope of the services will play an important role while selecting the Incident Response Services.

Review Process:

• Time taken to research this article: 26 Hours
• Total tools researched: 17
• Top tools shortlisted: 10