iPhone
Trade-In

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Trade-In FAQs

How much is my iPhone worth?

The value is dependent on the modelmemory and condition of the device. Go to www.verizon.com/od/trade-in/ and enter the device info. You will then be given the market value for that deviceor if qualified for a promoyou will be given a promo value which is greater than the market value of the device.

Do I have to be a Verizon customer to sell my iPhone?

Noanyone can go to the Verizon website and trade in a device. Verizon accepts devices from all carriers regardless of condition. The value of the device is determined by modelmemory and conditionso keep in mind that a damaged device will have a lower value.

What are my payment options?

For market value tradesyou can select a Verizon gift card or a PayPal credit. If the device qualifies for a trade in promotionthen the device value will be broken out over the term of your new device contract and deducted from the device payments.

Can I use the trade-in value to buy a new iPhone?

Yesif you qualify for instant credit you can use the value of your device towards your order before sending back your phone (chargebacks will apply if we do not receive the device in the alloted time). Non instant credit customers can use the value once the device is received.

How long does the iPhone trade-in process take?

The online submission process is quick and easyonly taking a few minutes. The overall trade in process is completed once Verizon receives your old device. Once received it is inspected within a few days and the customer is sent an email with the exact value.

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