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The QnA tool

It is a terminal-like environment for non-Windows platforms and allows testing of relevance and action script expressions from a terminal session.

QnA UI

Use of the QnA program is straightforward. Simply type Q: followed by a relevance clauseand click the Q/A button for evaluation. The QnA program can evaluate many queries at the same time. It ignores any text not preceded by Q:.

Although most relevance clauses take only a fraction of a second to evaluatethere are some larger ones that might take a significant amount of time to evaluate. When creating these clausesit’s important to use syntax that will minimize the amount of time needed to evaluate the clause.

On Windows systems:

To run the QnA tool on Windowsit must be run by a user with local admin privileges.

On Linux systems:

The QnA client for Linux and other platforms is available with the BESClient executable in the installation package. To run the QnA utility on Linux systemsrun the executable found in /opt/BESClient/bin/qna.

On Mac OS X systems:

Starting from BigFix V9.2.4there is no separate QnA utility for Mac OS X systemsbut it is embedded in the agent.

To run itcomplete the following steps:

  1. Launch a terminal.
  2. Go to the following path: /Library/BESAgent/BESAgent.app/Contents/MacOS/
  3. At the prompttype: sudo ./QnA

When you run QnA with the sudo commandyou get the full inspector functionality.

If you have a BigFix version earlier than 9.2.4the QnA utility is contained in the DMG file downloaded from the support site and its name is QnA.app.