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It’s here: Zoom AI Companion 3.0 Learn more Try now
It’s here: Zoom AI Companion 3.0 Learn more Try now
It’s here: Zoom AI Companion 3.0
Learn more Try now
ZoomA Leader in the Gartner Magic Quadrant for UCaaSWorldwide. 6th year in a row.
A Leader in the Gartner® Magic Quadrant™ for UCaaSWorldwide 2025. 6th year in a row!
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Zoom recognized in the 2025 Gartner Magic Quadrant for CCaaS
Zoom recognized in the 2025 Gartner® Magic Quadrant™ for CCaaS
Explore the report
Image of Zoom featured as a leader in the 2025 Forrester Wave diagram for UCaaS platforms
Zoom named a leader in The Forrester Wave™: UCaaS 2025
Read Forrester report
One platform.
Endless ways to work together.
From client pitches to global all-handspatient consults to classroomsZoom delivers the flexibility and reliability you need. And with AI built inevery interaction is fastereasierand more productive.
AI-first UCaaS for team collaboration lets you work together without friction using MeetingsChatDocsand moreall built into Zoom Workplace.
  • Unify how teams connect:MeetingsPhoneChatand more are all in one UCaaS platformso communication feels seamless.
  • Consolidate your tools:Replace scattered apps with an all-in-one solution that saves timereduces costsand keeps work in sync.
  • Support hybrid and remote work:Keep even global teams engaged with reliable video conferencingpersistent chatshared docsand more.
  • Keep workflows moving:From brainstorms to docs to quick check-insZoom helps teams cut friction and avoid projects stalling.
  • Do more with AI:Built-in AI summarizes meetingsdrafts follow-upsand shares next stepsso your team spends more time creating.
Get started
Major League Baseball
Solve customer issues faster and deliver a seamless experience across every channel with AI-first contact center and CX solutions.
  • Resolve inquiries efficiently:PhonechatemailSMSsocialand video flow into one platform for full context.
  • Automate complex interactions:Virtual Agent handles multi-intent questionsso human agents can focus on high-value cases.
  • Boost self-service and loyalty:Instant answers and proactive resolutions reduce friction and improve satisfaction.
  • Help agents focus on what matters:AI highlights key actionssuggests responsesand streamlines repetitive tasks.
  • Turn data into action:Integrated CRMreal-time analyticsand conversation insights help teams spot trends and improve CX.
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Technology Solutions
Drive growth for your business with Zoom webinars and virtual events for demand generation — built to engage audiences and deliver results.
  • Keep audiences engaged:Capture leads and build pipeline with branded webinars and events that generate long-lasting demand.
  • Deliver stand-out experiences:Host polishedinteractive events that reflect your brand and leave a lasting impression on customers.
  • Fuel smarter campaigns:Extend every event with virtual and hybrid options, giving you a broader reach and richer insights.
  • Put busywork on auto-pilot with AI:Automate contentpersonalize outreachand analyze performance faster.
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Business Growth
Equip your team with Zoom sales enablement tools with AI insights so they can focus on customersaccelerate dealsand grow revenue.
  • Make selling easier:Eliminate admin work like note-taking and CRM updates so reps can spend more time building relationships.
  • Boost productivity and win rates:Auto-summarized meetingssuggested follow-upsand deal insights keep cycles short.
  • Give RevOps deeper visibility:See pipeline insights and competitor trends to forecast and prospect with confidence.
  • Close with confidence:Agentic AI flags riskscoaches repsand automates next stepskeeping work moving forward.
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Sales Dashboard
Strengthen culture and hybrid workforce engagement across teams with Zoom Workplace.
  • Foster community in hybrid teams:Get company-wide updatesrecognitionand social feeds that connect remote employees.
  • Create immersive experiences:Run interactive all-handslearning sessionsand celebrations that teams look forward to.
  • Communicate on your schedule:Share video announcements asynchronouslyaligning teams without more meetings.
  • Reinforce culture and recognition:Highlight employee winsanniversariesand initiatives with rich media and live events.
  • Measure engagement to improve:Use analytics from EventsClipsand Workvivo to understand participation and surface gaps.
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Employee engagement
Introducing
Zoom AI Companion 3.0
AI Companion does more than save you time. It captures contextuncovers insightsand helps you deliver better work — from stronger customer conversations to faster, more-informed decisions.
Zoom AI Companion helps by:
  • Capturing and summarizing conversations wherever your meeting takes place.
  • Turning meeting notes and insights into ready-to-use docsbriefsand more.
  • Automating prepfollow-upand documentation so you can focus on impact.
"It always comes down to 'I want to work on my business, not in my business.'  Zoom AI Companion allows me to have that time back to do the work that only I can do."
Nancy Koziol
Foundercouch + cork
Trusted by millions. Built for you.
4.5/5
out of 7.9k+ reviews
out of 7.9k+ reviews
Gartner Peer Insights
4.5/5
out of 54.9k+ reviews
out of 54.9k+ reviews
G2
8.3/10
out of 5.8k+ reviews
out of 5.8k+ reviews
Trust Radius
“Zoom Workplace turns my brainwaves into polished gems. From meetingsI can create ClipsNotesDocsor even whiteboards faster than you can say‘transcript.’”
Marquesa Pettway
Founder
Customer stories
Customer stories
Companies are achieving more with Zoom

Major League Baseball™ and Zoom expand the employee-fan experience

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“Zoom has allowed us to continue a tradition of really being a technology-focused company and making sure that we're using cutting-edge technology not only to advance our business but also for our fans.”

- Noah GardenChief Revenue Officer

Advancing mental wellness through TheShareCo’s journey with Zoom Video SDK

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“Zoom Video SDK's full flexibility in layout customization allowed us to achieve a real-life experience within the limited real estate presented by a phone or smart device.”

- Tan Han SingFounder and CEOTheShareCo

Cricut slashed call abandonment rates by 90% with Zoom

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“Before Zoomwe juggled 10-plus tabs to handle calls. Noweverything is integrated into one clean platformfrom CRM connections to video transitions. It’s a dream workflow.”

- Taylor NelsonMember Care QA Specialist

A connectedcollaborative workforce drives innovation at Capital One

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“We’re highly collaborativewe’re people-centeredwe’re interested in moving ourselves and our goals to the next level. Zoom isI believethe ideal tool to suit the culture that we are and that we strive to be at Capital One.”

- Nikita StealsVPTech Talent AcquisitionCapital One

What's new
Making newsmaking impact
Zoom launches AI app for frontline workers
The app handles schedulingupdateschatpush-to-talkand taskswhile AI Companion summarizes shiftsattendanceand task status.
Zoomtopia 2025: New AI UCaaS features announced
Watch the event on demand: Catch the sessionsstoriesand innovationsall on your schedule.
Zoom wins Emmy for EngineeringScience & Technology
From connecting remote workers to powering Emmy-winning broadcast technologyZoom is changing how the world connects. ©ATAS/NATAS
Eric Yuan on accessible AI: Include AI tools for business
Zoom CEOEric Yuandiscusses how Zoom is making AI available at no extra cost.
What's new
Making newsmaking impact
See what Zoom can do for your business
Zoom AI Companion is available with eligible paid Zoom Workplace plans. May not be available for all regions or industry verticals. Learn more.